Success in banking requires more than technical knowledge — it demands a strong foundation in business fundamentals. CFTEA’s business skills courses help banking professionals develop practical, in-demand skills that support performance, career growth, and long-term success in a rapidly evolving financial services industry.
To register, click a course name to begin.
| Course | Code | Format | Date Time | Duration | Location | Instructor | Credits / PDU | Price | Tags | hf:tax:instructor | hf:tax:location | hf:tax:format | hf:tax:product_cat |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ACB Cannabis Banking Professional (CBP) Certification | B1331SP | Self Paced | 12 hours | 1/2 | $795.00 | marijuana, Pot | self-paced | business-skills | |||||
| ACB Cannabis Banking Professional Advanced (CBPA) Certification | B1332SP | Self Paced | 12 hours | 1/2 | $795.00 | marijuana, Pot | self-paced | business-skills | |||||
| ACB Cannabis Lending Professional (CLP) Certification | B1334SP | Self Paced | 12 hours | 1/2 | $795.00 | marijuana, Pot | self-paced | business-skills | |||||
| ACB Cannabis Risk Specialist (CRS) Certification | B1333SP | Self Paced | 12 hours | 1/2 | $795.00 | marijuana, Pot | self-paced | business-skills | |||||
| Accounting and Finance for Entrepreneurs, CEUs, HRCIs, SHRMs | M1360SP | Self Paced | 5 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Accounting Certificate | SEE AWARD PAGE | Awards | $2,087.00 | awards | business-skills | ||||||||
| Accounting Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Accounting Fundamentals for Small Business, CEUs, PDUs, HRCIs, SHRMs | M1366SP | Self Paced | 3 hours | Online | 1/4 | $119.00 | online | self-paced | business-skills | ||||
| Accounting, Financial Guided Learning | C1131GL | Guided Learning | 6 months | Melissa G. | 3 | $595.00 | melissa-g | guided-learning | business-skills | ||||
| Accounting, General Guided Learning | C1000GL | Guided Learning | 6 months | Melissa G. | 3 | $595.00 | melissa-g | guided-learning | business-skills | ||||
| Accounting, General ILO | A1000ILO | Instructor Led Online | 16 weeks | Online | 3 | $794.00 | online | instructor-led-online | business-skills | ||||
| Achieving Unclaimed Property Compliance Best Practices for Banking Industry | T1177SP | Self Paced | 2 hours | Online | 1/4 | $295.00 | online | self-paced | business-skills for-banking-professionals | ||||
| Adult Educators Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Advanced Financial Services Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Advanced Grammar, CEUs | M5157SP | Self Paced | 5 hours | 1/4 | $119.00 | self-paced | business-skills | ||||||
| AEM/CEM Prep Course Emergency Management (U.S. version), CEUs | M1597SP | Self Paced | 30 hours | 3 | $399.00 | self-paced | business-skills | ||||||
| Analyzing Bank Performance ILO, CERP | A1001ILO | Instructor Led Online | 7 Weeks | Online | $1,074.00 | online | instructor-led-online | business-skills | |||||
| Artificial Intelligence for HR Professionals, CEUs, HRCIs, SHRMs, ATD CIs | M1308SP | Self Paced | 3 hours | 1/4 | $95.00 | AI | self-paced | business-skills | |||||
| Artificial Intelligence for Marketing Professionals, CEUs, HRCIs, SHRMs, ATD CIs | M1307SP | Self Paced | 3 hours | 1/4 | $95.00 | AI | self-paced | business-skills | |||||
| Assertiveness Skills | H5224SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Assistant Branch Manager Certificate | SEE AWARD PAGE | Awards | $3,507.00 | awards | business-skills | ||||||||
| Assistant Branch Manager Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Automated Clearing House (ACH) | C1552SP | Self Paced | 1 hour | Online | 1/4 | $109.00 | P2P, Venmo | online | self-paced | business-skills | |||
| Balancing Priorities | H1061SP | Self Paced | Online | 1/4 | $99.00 | online | self-paced | business-skills | |||||
| Bank Call Report Preparation for Beginners - 5 Part Series | O1210OD | On Demand | 10 hours | Ms. Dopjera | 1/4 | $1,299.00 | ms-dopjera | on-demand | business-skills | ||||
| Bank Marketing Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Bank Marketing: Building Customers Relationships | A1003SP | Self Paced | 12 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Bank Operations Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Bank Teller Certificate | A1006SP | Self Paced | 13 hours | Online | $695.00 | online | self-paced | business-skills | |||||
| Banking Basics Suite | A1002SP | Self Paced | 2 hours | Online | $595.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Banking Today Guided Learning | C1011GL | Guided Learning | 4 months | Tammy P. | 1/2 | $299.00 | AI | tammy-p | guided-learning | business-skills for-banking-professionals | |||
| Banks and Personal Wealth Management | A1012SP | Self Paced | 10 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Banks and the Deposit Function | A1013SP | Self Paced | 10 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Banks and the Economy | A1014SP | Self Paced | 10 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Banks as a Business | A1015SP | Self Paced | 10 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Basics of Style: How Personality Shapes Communication, Leadership & Teamwork | H1603SP | Self Paced | 3 hours | 1/4 | $99.00 | DISC, MBTI, personality style, understanding others, working with others | self-paced | business-skills | |||||
| BMB: Maintaining Superior Team Performance | FR1306VC | Virtual Classroom | 3 hours | Jennie M. | 1/4 | $300.00 | jennie-m | virtual-classroom | business-skills | ||||
| BMB: Managing a Successful Branch | FR1305VC | Virtual Classroom | 3 hours | Jennie M. | 1/4 | $300.00 | jennie-m | virtual-classroom | business-skills | ||||
| Branch Manager Bootcamp Certificate: The Evolving Role of the Branch Manager | C1017VC | Virtual Classroom | Choose Your Date When Enrolling | 4 days | Online | Jennie M. | 2 | $900.00 | jennie-m | online | virtual-classroom | business-skills | |
| Branch Manager Certificate | A1022SP | Self Paced | 14 hours | Online | $1,295.00 | online | self-paced | business-skills | |||||
| Budgeting and Financial Analysis for Small Business, CEUs, PDUs, HRCIs, SHRMs | M1367SP | Self Paced | 3 hours | Online | 1/4 | $119.00 | online | self-paced | business-skills | ||||
| Business and International Banking Services | A1023SP | Self Paced | 12 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Business Law for Entrepreneurs, CEUs, HRCIs, SHRMs | M1361SP | Self Paced | 3 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Business Math Guided Learning | C1128GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills | ||||
| Business Telephone Skills | H1333SP | Self Paced | Online | 1/4 | $99.00 | online | self-paced | business-skills | |||||
| Calming Upset Customers Virtual Classroom | C1026VC | Virtual Classroom | Choose Your Date When Enrolling | 2 hours | Jessica B. | 1/4 | Original price was: $299.00.$179.00Current price is: $179.00. | anger, angry, coworkers, customer service, de-escalation, deescalation, email, empathy, listen, listening, sympathy, telephone, violent | jessica-b | virtual-classroom | business-skills | ||
| Career Planning Cost-Savings Bundle | C5093SPB | Self Paced | 20 hours | 1 | $325.00 | self-paced | business-skills | ||||||
| Cash Management Certificate | SEE AWARD PAGE | Awards | $2,733.00 | awards | business-skills | ||||||||
| Cash Management Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Cash Management Services | C1208SP | Self Paced | 60 Minutes | 1/4 | $109.00 | self-paced | business-skills | ||||||
| Certificate in Asset Management | A1579SP | Self Paced | 9 hours | $1,795.00 | self-paced | business-skills | |||||||
| Certificate in Computer Skills for the Office, ATD, SHRM, IACET, PMI, PDU | M1321SP | Self Paced | 18 hours | Online | 1 | $319.00 | 365, documents, Microsoft Office, presenting, sheets, Slide Deck, workbook, worksheet, writing | online | self-paced | business-skills | |||
| Certificate in Core Concepts and Ethics for Fiduciary Advisors | A1037SP | Self Paced | 3 hours | Online | $895.00 | online | self-paced | business-skills | |||||
| Certificate in Data Analytics, CEUs, PDUs, HRCIs, SHRMs | M1131SP | Self Paced | 30 hours | Online | 2 | $429.00 | online | self-paced | business-skills | ||||
| Certificate in Digital Marketing (ACE CREDIT), CEUs, PDUs, HRCIs, SHRMs | M1030SPACE | Self Paced | 36 hours | 3 | $689.00 | self-paced | business-skills | ||||||
| Certificate in Digital Marketing, CEUs, PDUs, HRCIs, SHRMs | M1030SP | Self Paced | 30 hours | Online | 2 | $589.00 | online | self-paced | business-skills | ||||
| Certificate in Emergency Management in the U.S., CEUs, PDUs | M1369SP | Self Paced | 10 hours | Online | 1/2 | $199.00 | online | self-paced | business-skills | ||||
| Certificate in Entrepreneurship (ACE CREDIT), CEUs, HRCIs, SHRMs | M1359SPACE | Self Paced | 25 hours | Online | 2 | $729.00 | online | self-paced | business-skills | ||||
| Certificate in Entrepreneurship, CEUs, HRCIs, SHRMs | M1359SP | Self Paced | 25 hours | 2 | $619.00 | self-paced | business-skills | ||||||
| Certificate in Fiduciary Relationship Management | A1578SP | Self Paced | 5 hours | $1,295.00 | self-paced | business-skills | |||||||
| Certificate in Fiduciary Risk and Compliance | A2233SP | Self Paced | 2 hours | $595.00 | self-paced | business-skills | |||||||
| Certificate in Foundational Bank Marketing | A1064SP | Self Paced | 17 hours | Online | $1,095.00 | online | self-paced | business-skills | |||||
| Certificate in Fraud Prevention | A1031SP | Self Paced | 5 1/2 hours | Online | $795.00 | online | self-paced | business-skills | |||||
| Certificate in Human Resource Management (ACE CREDIT), CEUs, PDUs, HRCI, SHRM | M1200SPACE | Self Paced | 24 hours | 2 | $529.00 | self-paced | business-skills | ||||||
| Certificate in Human Resource Management, CEUs, HRCIs, SHRMs | M1200SP | Self Paced | 21 hours | Online | 1 | $429.00 | online | self-paced | business-skills | ||||
| Certificate in Integrated Wealth Planning and Advice | A1580SP | Self Paced | 13 hours | $2,395.00 | self-paced | business-skills | |||||||
| Certificate in Non-Profit Management, CEUs, HRCIs, SHRMs, CFREs | M1130SP | Self Paced | 44 hours | Online | 2 | $739.00 | online | self-paced | business-skills | ||||
| Certificate in Small Business Management (ACE CREDIT), CEUs, PDUs, HRCIs, SHRMs | M1365SPACE | Self Paced | 33 hours | 3 | $599.00 | self-paced | business-skills | ||||||
| Certificate in Small Business Management, CEUs, PDUs, HRCIs, SHRMs | M1365SP | Self Paced | 13 hours | Online | 1.3 | $529.00 | online | self-paced | business-skills | ||||
| Certificate in Trust Administration | A1034SP | Self Paced | 5 1/.2 hours | Online | $895.00 | online | self-paced | business-skills | |||||
| Certified Global Business Professional (CGBP) Exam Prep, CEUs | M1598SP | Self Paced | 40 hours | 3 | $829.00 | self-paced | business-skills | ||||||
| Certified Modern Banking Representative | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills for-banking-professionals | ||||||||
| Certified Modern Banking Representative Exam includes CFTEA replay | C0001EX | Self Paced | 2 hours | Online | $100.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Certified Modern Banking Representative, CEUs | M5061SP | Self Paced | 18 hours | 2 | $519.00 | self-paced | business-skills for-banking-professionals | ||||||
| Certified Modern Branch Professional - Level 1 | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Certified Modern Branch Professional - Level 2 | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Certified Modern Branch Professional - Level I Exam includes CFTEA replay | C0002EX | Self Paced | 2 hours | Online | $100.00 | online | self-paced | business-skills | |||||
| Certified Modern Branch Professional - Level II Exam includes CFTEA replay | C0003EX | Self Paced | 2 hours | Online | $100.00 | online | self-paced | business-skills | |||||
| Communicating Collaboratively, CEUs, PDUs, HRCIs, SHRMs | M1037SP | Self Paced | 5 hours | Online | 1/2 | $105.00 | online | self-paced | business-skills | ||||
| Communication Basics Suite | A1038SP | Self Paced | 20 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Computer Skills for the Office Certificate, CEUs, PDUs, SHRMs | M1600SP | Self Paced | 18 hours | 1 | $299.00 | self-paced | business-skills | ||||||
| Creative Problem Solving | H1032SP | Self Paced | Online | 1/4 | $99.00 | critical thinking | online | self-paced | business-skills | ||||
| Creativity in Teams and Organizations, CEUs, HRCIs, SHRMs | M1044SP | Self Paced | 5 hours | Online | 1/2 | $119.00 | online | self-paced | business-skills | ||||
| Critical Thinking Skills | H1345SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Cultural Comptency | H1346SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Customer Care Certificate | SEE AWARD PAGE | Awards | $2,535.00 | call center | awards | business-skills | |||||||
| Customer Care Diploma | SEE AWARD PAGE | Awards | $0.00 | call center | awards | business-skills | |||||||
| Customer Service Representative Certificate | A1046SP | Self Paced | 10 hours | Online | $795.00 | online | self-paced | business-skills | |||||
| Defining Business Ethics | M1591SP | Self Paced | 1 1/2 hours | 1/4 | $39.00 | self-paced | business-skills | ||||||
| Deposit Accounts & Services Guided Learning | C1048GL | Guided Learning | 6 months | Andrew L. | 2 | $399.00 | 401k, 403b, C Corp, Conservator, corporation, Custodial, death, Deceased, Employer Sponsored, Executor, Guardianship, IRA, joint venture, Limited Liability Company, Limited Liability Partnership, LLC, LLP, Partnership, POA, POD, Power of Attorney, product knowledge, S Corp, sole proprietor, Totten, Trust, Trustee, UGMA, Voluntary Association, will | andrew-l | guided-learning | business-skills | |||
| Deposit Operations Certificate | SEE AWARD PAGE | Awards | $2,738.00 | awards | business-skills | ||||||||
| Deposit Operations Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Deposit Operations Fraud Detection Certificate | C1327SPB | Awards, Self Paced | 12 hours | 1/2 | $218.00 | awards self-paced | business-skills | ||||||
| Developing Positive Work Relationships | H1348SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Digital Support Channels (Social Media) | A1314SP | Self Paced | 50 min | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Diversity Awareness | H1050SP | Self Paced | Online | 1/4 | $99.00 | online | self-paced | business-skills | |||||
| Effective Business Writing, CEUs, PDUs, HRCIs, SHRMs | M1053SP | Self Paced | 5 hours | Online | 1/2 | $129.00 | online | self-paced | business-skills | ||||
| Effective Emails, Memos and Letters, CEUs, PDUs, HRCIs, SHRMs | M1054SP | Self Paced | 5 hours | Online | 1/2 | $129.00 | communication | online | self-paced | business-skills | |||
| Effective Presentation Skills: Craft and Deliver a Message that Inspires | H5031SP | Self Paced | 5 hours | 1/2 | $99.00 | self-paced | business-skills | ||||||
| Effective Presentations, CEUs, PDUs, HRCIs, SHRMs | M1055SP | Self Paced | 5 hours | Online | 1/2 | $129.00 | online | self-paced | business-skills | ||||
| Effective Public Speaking, CEUs, PDUs, HRCIs, SHRMs | M1052SP | Self Paced | 5 hours | Online | 1/2 | $129.00 | online | self-paced | business-skills | ||||
| Effective Referrals Suite | A1056SP | Self Paced | 15 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Elder Financial Exploitation | A1063SP | Self Paced | 40 minutes | Online | $55.00 | online | self-paced | business-skills | |||||
| Essential Online Chat with Customers | C1340SP | Self Paced | 1 hour | Online | 1/4 | $25.00 | communication | online | self-paced | business-skills | |||
| Essential Selling Skills Bundle | A1057SP | Self Paced | 1.5 hours | Online | $195.00 | online | self-paced | business-skills | |||||
| Ethical Issues for Bankers | A1058SP | Self Paced | 25 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Ethics in the Workplace | H1059SP | Self Paced | 25 min | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Event Networking | A1060SP | Self Paced | 1 hour | Online | $95.00 | online | self-paced | business-skills | |||||
| Evolving as a Professional Certificate | SEE AWARD PAGE | Awards | $790.00 | awards | business-skills | ||||||||
| Exploring P2P and Digital Payment Systems | C1301SP | Self Paced | 60 Minutes | 1/4 | $109.00 | emerging products, trends | self-paced | business-skills | |||||
| FDIC for Marketers | A1304SP | Self Paced | 15 min | 1/4 | $35.00 | CFMP | self-paced | business-skills | |||||
| Fighting Fraud: Top Scams Targeting Our Nation's Seniors | C1063SP | Self Paced | 2 hours | Online | 1/4 | $0.00 | elder abuse, elderly, fraud detection, FREE, risk | online | self-paced | business-skills | |||
| Financial Planning and Control, CEUs, PDUs, HRCIs, SHRMs | M1222SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Foundations in Banking Certificate | SEE AWARD PAGE | Awards | $797.00 | awards | business-skills for-banking-professionals | ||||||||
| Frauds, Scams and Cons | C1065SP | Self Paced | 8 hours | Andrew L. | 1 | $109.00 | abuse, cybercrime, elder, fraud detection, risk | andrew-l | self-paced | business-skills | |||
| Frontline Fraud Detection Certificate | C1326SPB | Awards, Self Paced | 10 hours | 1/2 | $109.00 | awards self-paced | business-skills | ||||||
| Frontline Fundamentals Guided Learning | C1119GL | Guided Learning | 6 months | Tammy P. | 2 | $399.00 | 101, banker, Banking, Basics, cash handling, check handling, customer service, fundamentals, New, processing transactions, robbery, teller, today's teller | tammy-p | guided-learning | business-skills for-banking-professionals | |||
| Fundamentals of Strategic Planning | H5236SP | Self Paced | 1 hr 45 minutes | 1/4 | $99.00 | self-paced | business-skills | ||||||
| General Banking Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills for-banking-professionals | ||||||||
| General Business Certificate | M1595SP | Self Paced | 30 hours | 3 | $599.00 | self-paced | business-skills | ||||||
| Generative AI for Nonprofits, ATD, HRCI, IACET, SHRM, PMI | M1341SP | Self Paced | 4 hours | 1/4 | $105.00 | Artificial Intelligence | self-paced | business-skills | |||||
| Global Business Professional Certificate | M1590SP | Self Paced | 40 hours | Online | 3 | $1,110.00 | online | self-paced | business-skills | ||||
| Grant Writing Skills Suite Certificate, ATD, CFRE, HRCI, IACET, SHRM | M1381SP | Self Paced | 10 hours | 1/2 | $269.00 | self-paced | business-skills | ||||||
| Growing Small Business Relationships Suite | A1112SP | Self Paced | 30 min | Online | $95.00 | online | self-paced | business-skills | |||||
| Handling Workplace Conflict | H1062SP | Self Paced | Online | 1/4 | $99.00 | conflict resolution, dealing with difficult people, difficult situations, tactics | online | self-paced | business-skills | ||||
| How To Make Yourself a Valued Professional | H1349SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | accountability, advice, coaching, creative, critical thinking, feedback, relationship building, reliability, self motivation | online | self-paced | business-skills | |||
| How to Read a Financial Statement, CEUs, PDUs, HRCIs, SHRMs | M1221SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Compensation and Benefits, CEUs, HRCIs, SHRMs | M1211SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Data and Human Resource Management, HRCIs, SHRMs | M1212SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Employee Rights, CEUs, HRCIs, SHRMs | M1213SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Employee Safety (OSHA), CEUs, HRCIs, SHRMs | M1214SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Employee Selection, CEUs, HRCIs, SHRMs | M1215SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Equal Employment Opportunity, CEUs, HRCIs, SHRMs | M1216SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Introduction to Human Resource Management, CEUs, PDUs, HRCIs, SHRMs | M1217SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Performance Management, CEUs, PDUs, HRCIs, SHRMs | M1218SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR - Talent Management and Career Development, CEUs, HRCIs, SHRMs | M1219SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| HR Fundamentals for Small Businesses, ATD, IACET, HRCI, SHRM | M1337SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Buzzworthy Benefits, CEUs, HRCIs, SHRMs | M1560SP | Self Paced | 1 1/2 hours | 1/4 | $39.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Diversity and Inclusion in the Workplace, CEUs, PDUs, HRCIs, SHRMs | M1561SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Employee Classification, CEUs, PDUs, HRCIs, SHRMs | M1562SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Flexible Work Arrangements, CEUs, HRCIs, SHRMs | M1563SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Handling Workplace Violence, CEUs, HRCIs, SHRMs | M1565SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Marijuana and the Workplace, CEUs, HRCIs, SHRMs | M1564SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Pay Equity, CEUs, HRCIs, SHRMs | M1566SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Promoting Employee Well-Being, CEUs, HRCIs, SHRMs | M1567SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: Recruiting Multi-generational Employees, CEUs, HRCIs, SHRMs | M1568SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Hot Topic: The Future of Work, CEUs, PDUs, HRCIs, SHRMs | M1569SP | Self Paced | 1 1/2 hours | 1/4 | $45.00 | self-paced | business-skills | ||||||
| HR Skills: Communication and HR, CEUs, HRCIs, SHRMs | M1203SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Best Practices Certificate Bundle, ATD, IACET, HRCI, SHRM, PMI | M1382SP | Self Paced | 17 hours | 1 | $379.00 | self-paced | business-skills | ||||||
| HR Skills: Coaching, ATD, HRCI, IACET, SHRM, PMI | M1370SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Communication and HR, ATD, HRCI, IACET, SHRM | M1371SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Conflict Resolution, ATD, HRCI, IACET, SHRM | M1372SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Exit Interviews, CEUs, HRCIs, SHRMs | M1249SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Fundamentals Certificate Bundle, ATD, HRCI, IACET, SHRM | M1383SP | Self Paced | 20 hours | 2 | $379.00 | self-paced | business-skills | ||||||
| HR Skills: Handling Difficult Conversations, ATD, HRCI, IACET, SHRM | M1373SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: HR Federal Law, ATD, HRCI, IACET, SHRM | M1374SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Interpreting Data, ATD, HRCI, IACET, SHRM | M1375SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Interviewing, ATD, HRCI, IACET, SHRM | M1376SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Leadership and HR, ATD, HRCI, IACET, SHRM | M1377SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| HR Skills: Problem Solving, ATD, IACET, HRCI, SHRM | M1378SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: Progressive Discipline, PDUs, CEUs, HRCIs, SHRMs | M1204SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: SMART Goals for Performance Evaluation, PDUs, CEUs, HRCIs, SHRMs | M1205SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| HR Skills: The Hiring Process, ATD, IACET, HRCI, SHRM | M1379SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| HR Skills: Training and Development, ATD, HRCI, IACET, SHRM | M1380SP | Self Paced | 2 hours | 1/4 | $55.00 | L&D | self-paced | business-skills | |||||
| HRCI Hot Topics Bundle, ATD, IACET, SHRM, HRCI, PMI | M1361SP | Self Paced | 15 hours | 1/2 | $279.00 | self-paced | business-skills | ||||||
| HRCI Pro: Benefits Bundle, ATD, IACET, SHRM, HRCI | M1362SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: Compensation, ATD, IACET, HRCI, SHRM | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | |||||||
| HRCI Pro: Employment Law Bundle, ATD, HRCI, IACET, SHRM | M1364SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: Ethics Bundle, ATD, HRCI, IACET, SHRM | M1365SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: HR Strategy Bundle, ATD, HRCI, IACET, SHRM | M1366SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: People Analytics, ATD, HRCI, IACET, SHRM | M1367SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: Talent Acquisition Certificate, IACET, SHRM, HRCI, ATD CI | M1309SP | Self Paced | 12 hours | 1/2 | $319.00 | Attracting, Candidtate, HIre | self-paced | business-skills | |||||
| HRCI Pro: Talent Management Bundle, ATD, HRCI, IACET, SHRM | M1368SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI Pro: Workplace Wellness Bundle, ATD, HRCI, IACET, SHRM | M1369SP | Self Paced | 12 hours | 1/2 | $319.00 | self-paced | business-skills | ||||||
| HRCI: Certificate in Diversity and Inclusion in HR Management - Bundle, PDU, CEU, HRCI, SHRM | M5089SPB | Self Paced | 540 Day Access | 1 | $479.00 | Belonging, D&I, DEI, DEIB, Equity, inclusive | self-paced | business-skills | |||||
| HRCI: HR Ethics Certificate, CEUs, PDUs, HRCIs, SHRMs | M1555SP | Self Paced | 20 hours | Online | 1 | $259.00 | culture, Inclusion, socially responsible, SR | online | self-paced | business-skills | |||
| Human Factors in Fraud Prevention Suite | A1315SP | Self Paced | 1 hour | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Human Relations Guided Learning | C1073GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills | ||||
| Human Resource Management Guided Learning | C1099GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills | ||||
| Human Resources Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Increasing Your Financial Intelligence | H5225SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Increasing Your Happiness Audiobook and eBook | C5091AB | Audiobook | 1 hour | 1/4 | $25.00 | audiobook | business-skills | ||||||
| Innovation in Teams and Organizations, CEUs, HRCIs, SHRMs | M1075SP | Self Paced | 5 hours | Online | 1/2 | $95.00 | online | self-paced | business-skills | ||||
| Instant Messaging in the Workplace | C5062SP | Self Paced | 30 minutes | 1/4 | $25.00 | communication | self-paced | business-skills | |||||
| Introduction to Banking | A1077SP | Self Paced | 10 min | Online | $55.00 | online | self-paced | business-skills for-banking-professionals | |||||
| Introduction to Business Analysis Certificate, CEUs, PDUs, HRCIs | M1554SP | Self Paced | 25 hours | Online | 2 | $599.00 | online | self-paced | business-skills | ||||
| Introduction to Business Statistics , CEUs, PDUs, HRCIs, SHRMs | M1227SP | Self Paced | 3 hours | Online | 1/4 | $105.00 | online | self-paced | business-skills | ||||
| Introduction to Critical Thinking, CEUs, HRCIs, SHRMs | M1078SP | Self Paced | 7 hours | Online | 1/2 | $169.00 | online | self-paced | business-skills | ||||
| Introduction to Data Analysis (powered by MindEdge) | M1333SP | Self Paced | 3 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Introduction to Entrepreneurship, CEUs, HRCIs, SHRMs | M1362SP | Self Paced | 3 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Introduction to Finance, CEUs, PDUs, HRCIs, SHRMs | M1223SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Introduction to Grant Writing, ATD, CFRE, HRCI, IACET, SHRM | M1342SP | Self Paced | 4 hours | 1/4 | $159.00 | self-paced | business-skills | ||||||
| Introduction to Small Business Management, ATD, IACET, PMI, HRCI, SHRM | M1338SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Keys to Successful Mentoring | H5212SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Law for Small Businesses, CEUs, HRCIs, SHRMs | M1594SP | Self Paced | 5 hours | 1/4 | $119.00 | self-paced | business-skills | ||||||
| Leadership and Management for Entrepreneurs (powered by MindEdge) | M1363SP | Self Paced | 5 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Leading and Managing Small Businesses, ATD, HRCI, SHRM, IACET, PMI | M1339SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Legal Foundations in Banking (ABA) Guided Learning | A1080GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills for-banking-professionals | ||||
| Legal Foundations in Banking ILO | A1080ILO | Instructor Led Online | 10 weeks | Online | $834.00 | online | instructor-led-online | business-skills | |||||
| Legal Foundations in Banking Virtual Classroom | A1080VC | Virtual Classroom | Starts 9/16 for 8 weeks 2:00pm - 4:30pm | 8 weeks | Nancy H. | 3 | $499.00 | nancy-h | virtual-classroom | business-skills for-banking-professionals | |||
| Listening with Intent: Mastering the Skills of Active Listening | H5032SP | Self Paced | 5 hours | 1/2 | $99.00 | self-paced | business-skills | ||||||
| Making the Client Call Suite | A1081SP | Self Paced | 20 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Managing Change and Resolving Conflict Certificate Bundle, ATD, HRCI, IACET, SHRM, PMI | M1384SP | Self Paced | 30 hours | 2 | $659.00 | self-paced | business-skills | ||||||
| Managing Funding, Liquidity and Capital ILO, CERP | A1082ILO | Instructor Led Online | 5 weeks | Online | $1,094.00 | online | instructor-led-online | business-skills | |||||
| Managing Interest Rate Risk ILO, CERP | A1083ILO | Instructor Led Online | 8 weeks | Online | $1,094.00 | online | instructor-led-online | business-skills | |||||
| Managing the Bank's Investment Portfolio ILO, CERP | A1084ILO | Instructor Led Online | 5 weeks | Online | $1,094.00 | online | instructor-led-online | business-skills | |||||
| Managing Your Time at Work | H1350SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | productive, productivity | online | self-paced | business-skills | |||
| Marketing Automation, PCM, ATD, HRCI, IACET, SHRM, PMI | M1335SP | Self Paced | 3 1/2 hours | 1/4 | $99.00 | AI | self-paced | business-skills | |||||
| Marketing Financial Services (ABA) Guided Learning | A7740GL | Guided Learning | 6 months | Andrew L. | 3 | $499.00 | andrew-l | guided-learning | business-skills | ||||
| Marketing in a Digital World: Build Your Campaign | A1086SP | Self Paced | 45 min | Online | $129.00 | online | self-paced | business-skills | |||||
| Marketing in a Digital World: Digital Campaigns | A1087SP | Self Paced | 3.5 hours | Online | $299.00 | online | self-paced | business-skills | |||||
| Marketing in a Digital World: Find Your Audience | A1088SP | Self Paced | 1.5 hours | Online | $129.00 | online | self-paced | business-skills | |||||
| Marketing in a Digital World: Search Engine Optimization | A1090SP | Self Paced | 1 hour | Online | $129.00 | online | self-paced | business-skills | |||||
| Marketing in Banking ILO, CFMP | A1094ILO | Instructor Led Online | 4 weeks | Online | 1 | $375.00 | online | instructor-led-online | business-skills for-banking-professionals | ||||
| Marketing Management ILO, CFMP | A1095ILO | Instructor Led Online | 4 weeks | Online | 1 | $375.00 | online | instructor-led-online | business-skills | ||||
| Marketing Planning ILO, CFMP | A1096ILO | Instructor Led Online | 4 weeks | Online | 1 | $375.00 | online | instructor-led-online | business-skills | ||||
| Mastering Grammar Basics, CEUs | M5158SP | Self Paced | 8 hours | 1/4 | $199.00 | self-paced | business-skills | ||||||
| Meeting Minutes That Matter | C1778SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | admin, assistant, non-profit, nonprofit, secretary | online | self-paced | business-skills | |||
| Microsoft Excel Power Cost Saving Bundle, ATD, SHRM, IACET, PMI, PDU | M1320SP | Self Paced | 9 hours | Online | 1/2 | $229.00 | 365, excel, Microsoft Office, sheets, spreadsheet, spreadsheets, workbook | online | self-paced | business-skills | |||
| Microsoft Word and PowerPoint Business Cost Saving Bundle, ATD, IACET, SHRM, PMI, PDU | M1325SP | Self Paced | 9 hours | Online | 1/2 | $229.00 | 365, Deck, Microsoft Office, presenting, Slide Deck, writing | online | self-paced | business-skills | |||
| Microsoft Word Basics, ATD, SHRM, IACET | M1322SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | 365, document, Microsoft Office, pages, writing | online | self-paced | business-skills | |||
| Modern Workforce Certificate | SEE AWARD PAGE | Awards | $951.00 | awards | business-skills | ||||||||
| Modern Workforce Mindset Cost-Savings Bundle | H1771SPB | Self Paced | 12 hours | Online | 1/2 | $325.00 | online | self-paced | business-skills | ||||
| Modern Workforce Skills Cost-Savings Bundle | C5097SPB | Self Paced | 12 hours | Online | 1/2 | $325.00 | online | self-paced | business-skills | ||||
| Money and Banking (ABA) Guided Learning | A1074GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills for-banking-professionals | ||||
| Non-Profit Advanced Grant Writing | M1557SP | Self Paced | 6 hours | Online | 1/2 | $159.00 | online | self-paced | business-skills | ||||
| Non-Profit Communication Certificate, ATD CI, IACET CEUs | M1303SP | Self Paced | 15 hours | 1/2 | $309.00 | board, nonprofit, public, staff, style, volunteers | self-paced | business-skills | |||||
| Nonprofit Skills for Leaders: Nonprofit Communications, ATD, IACET, CFRE, SHRM, HRCI | M1386SP | Self Paced | 15 hours | 1 | $329.00 | self-paced | business-skills | ||||||
| Nonprofit Skills for Leaders: Strategic Planning, ATD, CFRE, HRCI, IACET, SHRM | M1387SP | Self Paced | 15 hours | 1 | $329.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Board Fundamentals Certificate, ATD, CFRE, HRCI, IACET, SHRM | M1385SP | Self Paced | 21 hours | 2 | $459.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communicating the Strategy, ATD, CFRE, HRCI, IACET, SHRM | M1343SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communicating With Staff, ATD, CFRE, HRCI, IACET, SHRM | M1344SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communicating With the Public, ATD, CFRE, HRCI, IACET, SHRM | M1345SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communicating With Volunteers, ATD, CFRE, HRCI, IACET, SHRM | M1346SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communicating With Your Board, ATD, CFRE, HRCI, IACET, SHRM | M1347SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Communication Styles, ATD, CFRE, HRCI, IACET, SHRM | M1348SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Effective Leadership Oversight for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1349SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Establishing Mission and Vision, ATD, CFRE, HRCI, IACET, SHRM | M1350SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Financial Oversight for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1351SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Fulfilling Legal Obligations as a Board Member, ADT, CFRE, HRCI, IACET, SHRM | M1352SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Fundraising for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1353SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Implementing the Strategy, ATD, CFRE, HRCI, IACET, SHRM | M1354SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Measuring Progress for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1355SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Measuring Results, ATD, CFRE, HRCI, IACET, SHRM | M1356SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Public Facing Communication for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1357SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Nonprofit Skills: Strategic Planning for Board Members, ATD, CFRE, HRCI, IACET, SHRM | M1358SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Optimizing Remote Work Cost-Savings Bundle, CEUs, ATDs | CM1211SP | Self Paced | 17 hours | $249.00 | hybrid work skills, RTO | self-paced | business-skills | ||||||
| Organizational Behavior Certificate | H1100SP | Self Paced | 4 months | Tammy P. | 2 | $325.00 | tammy-p | self-paced | business-skills | ||||
| Organizational Trust | H5074SP | Self Paced | 3 hours | 1/4 | $99.00 | self-paced | business-skills | ||||||
| Outside Calling School | C1603VC | Virtual Classroom | Choose Your Date - Contact Office | 2 Sessions - 6 hours | Jennie M. | 1/2 | $600.00 | branch manager, commercial lender | jennie-m | virtual-classroom | business-skills | ||
| Overcoming Objections Suite | A1100SP | Self Paced | 20 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Paid Search (PPC), PCM, ATD, IACET, SHRM | M1336SP | Self Paced | 4 hours | 1/4 | $115.00 | pay per click | self-paced | business-skills | |||||
| Personal Banker Certificate | A1101SP | Self Paced | 13 hours | Online | $795.00 | online | self-paced | business-skills | |||||
| PowerPoint for Business, ATD, SHRM, IACET, PMI, PDU | M1323SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | 365, design, Microsoft Office, presenting, Slide Deck, speaking | online | self-paced | business-skills | |||
| Principles of Banking (ABA) Guided Learning | A1370GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills for-banking-professionals | ||||
| Principles of Banking Virtual Classroom | A1370VC | Virtual Classroom | Starts 9/17 for 8 weeks 8:30am - 11am | 8 weeks | Nancy H. | 3 | $499.00 | nancy-h | virtual-classroom | business-skills | |||
| Principles of Marketing for Nonprofit Organizations, ATD, CFRE, HRCI, IACET, SHRM | M1359SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Principles of Scrum (MindEdge) | M1226SP | Self Paced | 10 hours | Online | 1 | $299.00 | online | self-paced | business-skills | ||||
| Productive Work Habits | H1351SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Professional Writing Certificate, PDUs, CEUs, HRCIs, SHRMs | M5155SP | Self Paced | 23 hours | 1 | $525.00 | self-paced | business-skills | ||||||
| Professional in Human Resources (PHR) - Exam Prep Course (MindEdge) | M1220SP | Self Paced | 25 hours | Online | 1 | $349.00 | online | self-paced | business-skills | ||||
| Professional Speaking Certificate, PDUs, CEUs, HRCIs, SHRMs | M5156SP | Self Paced | 20 hours | 1 | $525.00 | self-paced | business-skills | ||||||
| Professionalism and Empathy Suite | A1312SP | Self Paced | 50 min | 1/4 | $95.00 | Diversity | self-paced | business-skills | |||||
| Project Management for Small Businesses, ATD, IACET, PMI, HRCI, SHRM | M1340SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Quality Service Guided Learning | C1045GL | Guided Learning | 4 months | Andrew L. | 1/2 | $299.00 | client, conflict resolution, de-escalating skills, difficult situations, experience skills, member, working with customers, working with people | andrew-l | guided-learning | business-skills | |||
| Referring Insurance and Annuity Clients | A1102SP | Self Paced | 1.5 hours | Online | $95.00 | online | self-paced | business-skills | |||||
| Referring Investment Clients | A1103SP | Self Paced | 35 min | Online | $95.00 | online | self-paced | business-skills | |||||
| Referring Trust Clients | A1104SP | Self Paced | 40 min | Online | $95.00 | online | self-paced | business-skills | |||||
| Relationship Sales for Small Business Clients Suite | A1106SP | Self Paced | 60 min | Online | $135.00 | online | self-paced | business-skills | |||||
| Relationship Sales Suite | A1105SP | Self Paced | 15 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Resilience in Challenging Times | H1352SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Responding to an RFP (Request for Proposal) | C1302SP | Self Paced | 60 Minutes | 1/4 | $99.00 | cash management, municipalities, municipality, RFQ | self-paced | business-skills | |||||
| Robbery and Bank Security | A1109SP | Self Paced | 45 min | Online | $95.00 | online | self-paced | business-skills | |||||
| Rockstar Recruiting Series | O1206SP | Self Paced | 1/4 | $795.00 | self-paced | business-skills | |||||||
| Safeguarding Bank Assets and the Nation | A1111SP | Self Paced | 12 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Safeguarding the Customer and the Bank | A1127SP | Self Paced | 12 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Small Business Banker Certificate | A1113SP | Self Paced | 11 hours | Online | $495.00 | online | self-paced | business-skills | |||||
| Small Business Basics | A1114SP | Self Paced | 20 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Small Business Marketing, ATD CI, IACET, PMI, HRCI, SHRM | M1316SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Small Business Marketing, CEUs, PDUs, HRCIs, SHRMs | M1368SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Small Business Operating and Life Cycles | A1115SP | Self Paced | 25 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Small Business Products Suite | A1049SP | Self Paced | 30 min | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Social Media for Nonprofits, ATD, CFRE, HRCI, IACET, SHRM | M1360SP | Self Paced | 3 hours | 1/4 | $119.00 | self-paced | business-skills | ||||||
| Solid Business Writing | C1126SP | Self Paced | 2 1/2 hours | 1/4 | $99.00 | self-paced | business-skills | ||||||
| Speak with Confidence, CEUs, HRCIs, SHRMs | M1133SP | Self Paced | 2 hours | Online | 1/2 | $55.00 | online | self-paced | business-skills | ||||
| Speaking for Success with Impact and Authority Guided Learning | C5464GL | Guided Learning | 4 months to complete | Andrew L. | 1 | $399.00 | andrew-l | guided-learning | business-skills | ||||
| Start Your Own Nonprofit Organization, CEUs, HRCIs, SHRMs | M1201SP | Self Paced | 4 hours | Online | 1/4 | $105.00 | online | self-paced | business-skills | ||||
| Starting an Online Store, ATD, IACET | M5141SP | Self Paced | 90 Minutes | 1/4 | $45.00 | self-paced | business-skills | ||||||
| Statistics Guided Learning | C1117GL | Guided Learning | 6 months | Tammy P. | 3 | $499.00 | tammy-p | guided-learning | business-skills | ||||
| Staying Focused: Handling Change and Uncertainty in the Workplace | C1250SP | Self Paced | 3 hours | 1/4 | $99.00 | adapt, adapting | self-paced | business-skills | |||||
| Strategic Marketing for Entrepreneurs (powered by MindEdge) | M1364SP | Self Paced | 5 hours | Online | 1/4 | $129.00 | online | self-paced | business-skills | ||||
| Supporting PCI Essentials for Business Customers | C1207SP | Self Paced | 1 hour | 1/4 | $109.00 | self-paced | business-skills | ||||||
| Teller Basics Suite | A1120SP | Self Paced | 5 hours | Online | $150.00 | online | self-paced | business-skills | |||||
| The Business of Listening | H1355SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Thriving in the HR Executive Role, CEUs, HRCIs, SHRMs | M1252SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Time Value of Money and Risk, CEUs, PDUs, SHRMs, HRCIs | M1224SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Today's Most Important Soft Skills Audiobook and eBook | C1253AB | Audiobook | 45 minutes | $25.00 | audiobook | business-skills | |||||||
| Troubleshooting Your Writing, CEUs | M1601SP | Self Paced | 3 hours | 1/4 | $95.00 | self-paced | business-skills | ||||||
| Understanding and Managing Budgets, CEUs, PDUs, HRCIs, SHRMs | M1225SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | online | self-paced | business-skills | ||||
| Understanding Banking Products Guided Learning | C1122GL | Guided Learning | 4 months | Tammy P. | 1 | $349.00 | product knowledge | tammy-p | guided-learning | business-skills for-banking-professionals | |||
| Understanding Business Bank Products Suite | A1128SP | Self Paced | 41 Minutes | Online | 1/4 | $135.00 | online | self-paced | business-skills | ||||
| Understanding Consumer Bank Products | A1129SP | Self Paced | 65 Minutes | Online | $175.00 | online | self-paced | business-skills | |||||
| Understanding Generational Differences | H1356SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Understanding Your Small Business Customer | E1209SP | Self Paced | 90 Minutes | 1/4 | $109.00 | self-paced | business-skills | ||||||
| Universal Banker Certificate | A1123SP | Self Paced | 9 hours | Online | $795.00 | online | self-paced | business-skills | |||||
| Universal Banker Diploma | SEE AWARD PAGE | Awards | $0.00 | awards | business-skills | ||||||||
| Unlocking Your Potential as a Professional Cost-Savings Bundle | C5092SPB | Self Paced | 20 hours | 1 | $325.00 | self-paced | business-skills | ||||||
| Verbal Communication Guided Learning | C5465GL | Guided Learning | 6 months to complete | Andrew L. | 3 | Original price was: $499.00.$374.25Current price is: $374.25. | public speaking | andrew-l | guided-learning | business-skills | |||
| Verbal Communication Suite (Telephone Skills) | A1124SP | Self Paced | 20 min | Online | 1/4 | $55.00 | online | self-paced | business-skills | ||||
| Veterans Career Advantage, CEUs | M1251SP | Self Paced | 4 hours | 1/4 | $0.00 | FREE | self-paced | business-skills | |||||
| Visual PowerPoint, ATD, SHRM, IACET | M1324SP | Self Paced | 3 hours | Online | 1/4 | $95.00 | 365, Microsoft Office, presenting, Slide Deck, speaking | online | self-paced | business-skills | |||
| VNB - Tier One Semester Classes | VNB-TIER1 | 6 months to complete | $2,540.00 | business-skills | |||||||||
| VNB - Tier Three Semester Classes | VNB-TIER3 | 6 months to complete | $2,132.00 | business-skills | |||||||||
| VNB - Tier Two Semester Classes | VNB-TIER2 | 6 months to complete | $2,357.00 | business-skills | |||||||||
| What Exactly are Payments and Why Do I Need a Payment Strategy? | A1336SP | Self Paced | 2 hours | Online | 1/4 | $235.00 | online | self-paced | business-skills | ||||
| Why Quality Customer Service Matters Suite | A1125SP | Self Paced | 35 min | Online | $95.00 | online | self-paced | business-skills | |||||
| Why We Struggle with Tough Decisions | H1357SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | online | self-paced | business-skills | ||||
| Wire Transfers | C1553SP | Self Paced | 45 min | Online | 1/4 | $109.00 | online | self-paced | business-skills | ||||
| Writing Better Emails, CEUs, PDUs | M1602SP | Self Paced | 2 hours | 1/4 | $55.00 | self-paced | business-skills | ||||||
| Written Communication Guided Learning | C1865GL | Guided Learning | 6 months | Susan A. | 3 | $499.00 | business writing, email, essentials of business communication, letters, memo, procedures, report | susan-a | guided-learning | business-skills | |||
| Written Communication Suite (Email) | A1126SP | Self Paced | 20 min | Online | $55.00 | online | self-paced | business-skills | |||||
| Your Role as a Professional Banker | C1777SP | Self Paced | 3 hours | Online | 1/4 | $99.00 | client, cross sell, customer service, experience, member, professional, promote, working with people | online | self-paced | business-skills |
As the financial services industry continues to change, developing strong business capabilities is more important than ever.
CFTEA’s business skills courses are designed to strengthen core competencies, including communication, financial literacy, problem-solving, leadership, and professionalism — skills that are critical across retail banking, operations management, and support roles. With a focus on real-world application, these courses help students translate knowledge into measurable improvements on the job.
Whether you’re building foundational skills, preparing for a new role, or looking to advance, CFTEA offers flexible learning options to fit your schedule, including self-paced, guided learning, and instructor-led learning formats. Strategically plan your professional development to earn certificates, certifications, degrees, or diplomas that support career mobility and long-term success in banking.
Stay ahead and develop the skills that today’s — and tomorrow’s — banking workforce demands. Enroll in a business skills course today or explore other professional development opportunities in areas like leadership or learning and development.
CFTEA has access to an extensive course library beyond what’s listed on our website. If you don’t see exactly what you need, please contact our office. We’re happy to explore additional course options or recommend learning opportunities that align with your professional goals.
Prior learning from other providers may be eligible for transfer toward CFTEA certificates, diplomas, or certifications. Contact our office to learn more.
These courses are ideal for banking professionals at all career stages, including frontline staff, operations and support teams, and individuals preparing for leadership roles. They’re also well-suited for those who are new to banking and want to build strong foundational business skills.
Business skills courses focus on practical competencies such as communication, financial literacy, problem-solving, leadership, professionalism, and workplace effectiveness. These skills are applicable across a wide range of banking roles and functions.
Many of CFTEA’s business skills courses are suitable for students with little or no prior banking experience, while others are designed for professionals looking to refresh or build upon existing skills. Each course description indicates any recommended prerequisites or experience.