Banking Basics Suite


SKU: 98f137082101 Category:


This suite of 12 courses is a comprehensive introduction to the banking industry. Ideal for those new to banking, completing this suite provides a deeper understanding of the changing world of financial services and the vital role that banks play in the economy. Concise, impactful lessons can be applied on the job immediately.

Duration: Approximately 2 hours
Created: November 2017


  • Bank Marketing: Building Customer Relationships
  • Bank Payment Systems and Technology
  • Bank Sales and Service: Expanding Customer Relationships
  • Banks as a Business
  • Banks and the Deposit Function
  • Banks and the Economy
  • Banks and Personal Wealth Management
  • Business and International Banking Services
  • Introduction to Banking
  • Lending as a Cornerstone of Banking
  • Safeguarding Bank Assets and the Nation
  • Safeguarding the Customer and the Bank


For Onboarding. Anyone who needs an introduction to banking, whether just starting a career in the industry or a more experienced professional from a different industry, including specialists in non-banking functions such as marketing, information systems, and human resources.

Course Credits

ABA Certificates: This suite applies to the following certificates:

  • Bank Solutions Provider Certificate
  • Bank Teller Certificate
  • Branch Manager Certificate
  • Customer Service Representative Certificate
  • Personal Banker Certificate
  • Small Business Banker Certificate
  • Supervisor/Team Leader Certificate​
  • Universal Banker Certificate
Code: A1002SP
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