CFTEA

CFTEA Leaders Conference

CFTEA Leaders Conference Grappone Center Concord NH for Bank Trainers. Conference Center Entrance.

Theme:
Learn. Grow. Lead. 

 

Wednesday, September 30 & Thursday, October 1, 2026

 

Courtyard by Marriott
Grappone Center
70 Constitution Ave
Concord, NH 03301

Click for Registration Link

Registration Deadline:  Saturday, August 15, 2026
Changes/Cancellation: No cancellations or changes after August 15, 2026. Attendees may substitute their spot with someone from their organization for the same options. Additional charges may apply. 

If you care about helping people learn, grow, and move forward in their careers, this conference was built with you in mind. The CFTEA Leaders Conference is not about getting lost in a sea of name badges or racing between packed breakout rooms. 

 

 

 

Join us for CFTEA’s 30th annual Leaders Conference, expanded to two days dedicated to learning with purpose, growing through shared experience, and leading with clarity. Learn. Grow. Lead. This is where meaningful connection meets career development.

What are people saying about last year’s attendance?

“Everything was fantastic!”

“I appreciated how the specific topics on the agenda were well-thought out and relevant.”

“Being able to have the mental space to collaborate with others and walk away with an action plan I can really use.”

Location Details

Grappone Conference Center is a modern event space in Concord, New Hampshire that hosts conferences, meetings, seminars, and social events of all kinds. It’s easy to get to, right off Interstate 93, and just a few minutes from downtown Concord.

Pricing

Conference Attendance Options Attendee Cost (CFTEA also pays toward the total cost of each attendee.)
Board Member and Instructor Track Attendance to all sessions, includes snacks, Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast and Snacks.  FREE
Non-Board Member Wednesday only Attendance to all Wednesday sessions and includes Lunch and snacks.  Lodging, Dinner and Entertainment not included. $199
Non-Board Ultimate Track Attendance to all sessions, includes snacks, Lunch, Dinner, Entertainment, one night hotel stay and Thursday Breakfast and Snacks.  $399
  Attendees travel expenses are covered
by each attendee or their organization.
 

2026 Conference Schedule

 

Wednesday, September 30, 2026

9:00—9:30am

Check In | Grab your gift bag with Tammy Perkins.

(The conference is located in the event area in the Main Building. Provide the password and Tammy might have something special for you to start you earning C-Bucks!) 

9:30 – 10:00am

Welcome and Group Icebreaker by CFTEA Executive Director, Andrew Lederer

Get to know others better in this fun, not forced and engaging activity. This is a great way to earn toward your C-Bucks individually or as a group. What will be your strategy?

10:00 – 11:00 am

Leading with Head and Heart with CFTEA President, Julie Stevens. 

Great leadership is not just about being smart. It is about being steady, self aware, and able to connect with people in real moments. (This content is taken from CFTEA’s newest guided learning course, The Leadership Experience.)

In this session, you will:

• Understand emotional intelligence and why it directly impacts team performance
• Recognize how self awareness shapes leadership credibility
• Learn how to manage reactions in high pressure situations
• Practice reading the room before making decisions
• Apply practical techniques to build trust and connection

 

This is not theory for theory’s sake. You will walk away with tools you can use immediately in conversations, coaching moments, and decision making.

 

11:00 am – Noon

Leveraging AI for Learning and Development with Erika Chronkhite

Leveraging AI for Learning & Development is going to be a fast‑paced, interactive session designed for attendees who want to use AI responsibly and effectively. Participants will explore practical, low‑risk use cases for AI in learning design, personalization, and coaching, while understanding the guardrails required in regulated environments. Through hands‑on activities and real examples, attendees will learn how to write better prompts and make AI a true capability enhancer for employee development. The session emphasizes clarity, confidence, and human judgment, not technical complexity.

 

Note: To benefit fully you can use your laptop or smartphone to access AI. Please have any access or apps ready to go so time can be fully spent on the session content. Go deeper! CFTEA offers Harnessing AI for Learning & Development with over 100 prompt templates as a great way to gain a rich background before this session. 

12:00 – 1:00pm

Buffet Lunch / C Bucks Stock Market Open

Check out silent auction items available. Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait? Plus, some great time to network.

1:00 – 2:00pm

Leadership Lessons with CFTEA Panel moderated by CFTEA Executive Director, Andrew Lederer

In celebration of our 100th anniversary, join us for a dynamic panel discussion featuring past and current board presidents as they share their leadership lessons from their time with CFTEA.

We’re excited to welcome Margaret Collamorecampbell, Wanda Boomer, Jane Clark, Marcia Benner, and Nancy Hines

2:00 – 2:15pm

Break  / C Bucks Stock Market Open

Check in on your silent auction bids! Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait? Chat with CFTEA past presidents and take time to network.

2:15 – 3:15pm

The Idea Exchange with CFTEA Executive Director, Andrew Lederer

More Details to Come

3:15 – 4:00pm

Case Study: Teaching a Self-Paced Class In House? with CFTEA Board Member, Maureen Golden

What if you could take a fully self-paced CFTEA course, bring it into your organization, guide your team through it, and still earn CFTEA credit, all while saving money?

 

This session walks through how Community National Bank made that idea a reality using CFTEA’s BSA for Operations course.

 

You will hear directly from Maureen on how it worked without dedicated instructor material, what needed attention, and what she would do again. More importantly, you will have the chance to talk through how this approach could fit your own organization.

 

If you are looking for ways to stretch your training budget, expand access to learning, and keep it practical for your team, this session will give you a clear place to start.

 

Bring your questions. CFTEA Is bringing more options to your employee development.

 

 4:00 – 4:30pm

C Bucks Stock Market Open / Silent Auction A Closes

Check in on your silent auction bids! Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait? You asked We listened. Great time to also network or strategize. The choice is yours. 😉

6:00 – 8:00pm

Dinner and Entertainment

Details to come. More ways to gain C Bucks! Plus, the first part of the silent auction closes this evening. Don’t miss out!

Thursday, October 1, 2026

8:30—9:00am

Breakfast Buffet

Check in on your silent auction bids! Grab your coffee! Count up your C Bucks!

9:00-10:00am

Developing Training Plans and Career Pathways with CFTEA Board Member, Judy Folsom

In this session, Judy will walk through how Learning & Development partnered with HR and Retail to build training plans and career pathways across seven retail roles. Plus, how CFTEA personally worked with Judy to provide guidance on topics that could fit desired training topics.

 

Judy will share what worked, what didn’t, and the tools and approach we used to get buy-in and make it stick. This session will also allow time for breakout discussions so you can swap ideas, challenges, and wins with others—whether you’ve already built something like this or are just starting to think about it. You’ll leave with practical ideas and tools you can take back and try in your own organization.

10:00-10:30am

Nicole MailhotThe Champions Network with CFTEA Board Member, Nicole Haggerty

More Details to Come

10:30-11:00am

Break / C Bucks Stock Market Open

Check in on your silent auction bids! Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait? Silent Auction B Closes End of Day. Some great networking time has been built into this break. 

11:00 – Noon

Idea Exchange: Questions from Registration with Board Member Nancy Hines

When you registered, we asked what topics you’d love to talk about—and now’s your chance!

This open discussion session is all about you. Whether you have a question, an idea, or just want to hear how others are tackling the same challenges, this is your space to connect, share, and learn.

It’s something our attendees have asked for, and we’re excited to make it happen! You’ll be joined by fellow learning and development professionals, CFTEA board and council members, and other passionate supporters ready to offer insight, experience, and fresh ideas.

Come ready to ask, listen, and be part of the conversation—you never know what gem you’ll walk away with.

12:00 – 12:45 pm

Buffet Lunch / C Bucks Stock Market Open

Check out silent auction items available. Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait?

12:45 – 1:45 pm

Exploring the Board Leadership Launchpad Program (Year One) Panel moderated by CFTEA Executive Director, Andrew Lederer

The Board Leadership Launchpad Program is a year old. What is it? How can it be an engagement tool for organizations? And what did participants gain from the experience? Hear from Claire Bundy (TowneBank), Michelle Dole (Claremont Savings Bank) & Jessi Diamond (Androscoggin Bank).

1:45 – 2:15pm

Break  / C Bucks Stock Market Open

Check in on your silent auction bids! Plus, the C Bucks stock market opens. Will you cash in your chips for C Bucks or wait? It’s coming to an end. Are you ready? Use this time to also connect with those that you’ve spent time with during the conference. 

2:15-3:00pm

TBA

More details to come.

3:00 – 3:30pm

C Bucks Stock Market Open

Silent Auction B Closes. It all comes down to this. C Bucks rule!

3:30pm – 4:30pm

CFTEA Quarterly Board Meeting

(Non Board Members are invited and encouraged to attend to learn more about strategic planning and function of the board. Board documents will be displayed on the projector.)

 

Updated:  2026.3.17

 

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