Instant Messaging in the Workplace


SKU: 11770 Category: Tag:


Instant Messaging also known as “IM” is the exchanging of messages between two or more people in real-time. Instant messaging is a more interactive way of communication as it allows you to type messages with as much accuracy and simplicity as when making any computer-generated report or message.

This course uses tips, video, and decision-making to support using instant messaging in the workplace – which is vastly different from our personal use. Professionalism matters. How can you ensure that you are using instant messaging in the best way.

Course Covers:

  • Benefits of Instant Messaging
  • Things to Consider When Instant Messaging at Work
  • Challenges and Mitigating Risks
  • Best Practices
  • Practical Handout and Takeaways


Code: C5062SP
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