Essential Online Chat with Customers


SKU: 6245 Category:
Code: C1340SP


This course is on the following certificates, certifications, and/or diplomas from CFTEA:

One of the golden rules of customer service is to offer prompt support in real-time.  By following the right live chat etiquette, we can not just deliver better customer service, but also boost the customer experience.

“How can I improve our customers’ experience with our live chat support?”

This is only one of the questions that organizations frequently ask to improve their business performance. While answers depend on a diversity of factors, the ultimate key to supporting success is the adoption of live chat best practices.

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