This course is on the following certificates, certifications, and/or diplomas from CFTEA:
One of the golden rules of customer service is to offer prompt support in real-time. By following the right live chat etiquette, we can not just deliver better customer service, but also boost the customer experience.
“How can I improve our customers’ experience with our live chat support?”
This is only one of the questions that organizations frequently ask to improve their business performance. While answers depend on a diversity of factors, the ultimate key to supporting success is the adoption of live chat best practices.