Small Business Banker Certificate


SKU: 45fbc6d3e05e Category:


Develop the key skills for building trusted relationships with business customers. Discover tactics to better engage customers by understanding their needs and being able to offer appropriate solutions. Develop a broad knowledge of small business-specific products. Learn how to cultivate strong customer relationships. Master best practices for executing sales calls, handling objections, and delivering on-going service. Gain insight into ways to grow your book of business.

By completing the ABA Small Business Banker Certificate curriculum, you’ll strengthen your knowledge of relationship-centric sales approaches.

Required Courses:

  • Fundamentals of Small Business Banking Suite
  • Growing Small Business Relationship Suite
  • Introduction to Analyzing Financial Statements
  • Personal Tax Return Analysis
  • Relationship Sales for Small Business Clients Suite
  • Sales Planning Suite
  • Small Business Borrowing
  • Small Business Products Suite


* The entire Small Business Banker Certificate program is available as a self-paced online bundled program.

Code: A1113SP
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