Supporting PCI Essentials for Business Customers


SKU: 12208 Category:


This course has been designed to assist financial institutions in supporting commercial and small business customers taking advantage of credit card payments through your institution’s Merchant Service departments as well as cash advances.

The merchant services department of a financial institution plays a critical role in helping commercial customers comply with the Payment Card Industry Data Security Standard (PCI DSS). This course introduces employees of financial institutions to key ways to support commercial and small business customers, as well as operate cash advances appropriately at a branch location. It will also help you understand what PCI DSS is, how it impacts organizations, and how you can help comply with PCI DSS requirements.

Course Includes:

  • Merchant Service Employee Responsibilities Regarding PCI

  • Frontline Branch Employee Responsibilities Regarding PCI

  • Payment Card Industry Data Security Standard (PCI DSS) Overview

  • Compliance and Protecting Card Holder Data

  • Common PCI Issues for Commercial and Small Business Customers

  • Attack Vectors

  • Card Payment Best Practices

  • POS Device Best Practices

  • Supporting Commercial and Small Business Supervisors

  • Incident Reporting

  • What’s New in PCI DSS 4.0?

  • Articles

  • Videos

  • Scenarios



Code: C1207SP
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