CFTEA

Bank Teller Certificate

$695.00

SKU: 1f0e3dad9990 Category:
Code: A1006SP

Description

ABA Bank Teller Certificate: Develop essential bank teller skills. Master core competencies such as cash handling, check cashing, deposit and withdrawal processing, cash payments, and daily settlements of teller cash and proof transactions. Develop a broad understanding of bank products. Build interpersonal skills that are effective with both customers and coworkers. Master the principles of professional conduct. Learn how to cultivate relationships and provide value-added service.

By completing the ABA Bank Teller Certificate curriculum, you’ll build a solid foundation of critical customer service skills.

Required Courses:

  • Banking Basics Suite or Principles of Banking or Banking Fundamentals
  • Communication Basics Suite
  • Dealing Effectively with Co-Workers
  • Effective Referrals Suite
  • Essentials of Workplace Conduct
  • Ethical Issues for Bankers
  • Online Communication Suite
  • Teller Basics
  • Verbal Communication Suite or Business Telephone Skills
  • Written Communication Suite or Certificate in Business Communication or Written Communication

* The entire ABA Bank Teller Certificate is available as a self-paced online bundled program.

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