CFTEA (Center for Financial Training and Education Alliance) offers webinars through Total Training Solutions in order to provide you with an amazing variety of training programs for financial institutions of all sizes in the areas of compliance, IRAs, teller skills, credit analysis, security and operations.
Webinars are cost-effective and convenient! Webinars are fast-paced and interactive. Participants can ask questions, participate in live surveys and see the slides as the seminar leader presents the material.
Can’t attend at the scheduled time? Purchase the program for future use.
You will receive a digital download, written handouts and a website address.
Tuition rates for Regular Two-Hour Webinars provided through Total Training Solutions:
Live plus five (days) $265
– Attend the live event and receive five business days of unlimited access to the OnDemand Playback and links to presenter materials and supplementary handouts.
OnDemand Recording Only – $295
– Receive unlimited access to the OnDemand Playback for 6 months and links to presenter materials and supplementary handouts. This option does not include live session attendance.
CD-ROM – $345
– Receive the webinar recording on a CD-ROM 7-10 business days after the Live event or your registration date (whichever is the latter). Receive unlimited access to the OnDemand Playback for 6 months and links to presenter materials and supplementary handouts. This option does not include live session attendance.
Live Plus Six (months) – $365
– Attend the live event and receive six months of unlimited access to the OnDemand Playback and links to presenter materials and supplementary handouts.
Premier Package – $395
– Includes all three base options. Live attendance, OnDemand Playback for six months, and the CD-ROM.
Additional Locations – $75 ($50 for one-hour webinars)
| April 1, 2020 | 10:00 AM | 2 | BW: Loan Participations | Jeffery Johnson | Lending |
| April 1, 2020 | 1:30 PM | 1 | BW: No Foolin’ – This is How Top Producers Prospect for Business | Alex Cole | Sales |
| April 2, 2020 | 10:00 AM | 2 | BW: Dealing with Casual Days, Dress Codes and Work Appearance | Bob Gregg | Human Resources |
| April 2, 2020 | 1:30 PM | 2 | BW: Understanding Commercial Loan Documents | Robin Russell | Lending |
| April 3, 2020 | 10:00 AM | 2 | BW: Equipment Lease Financing | Robin Russell | Lending |
| April 6, 2020 | 1:30 PM | 2 | BW: Comm. & Bus. Lending Basics for Support Personnel | Richard Hamm | Lending |
| April 7, 2020 | 10:00 AM | 2 | BW: Overdrafts | Jerod Moyer | Deposit Accounts |
| April 7, 2020 | 1:30 PM | 2 | BW: Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws | Bob Gregg | Human Resources |
| April 8, 2020 | 10:00 AM | 2 | BW: Excel Explained: Creating Interactive Spreadsheets | David Ringstrom | Computer Skills |
| April 9, 2020 | 10:00 AM | 2 | BW: Core Management Skills | JT Turner | Management/Employee Development |
| April 9, 2020 | 1:30 PM | 2 | BW: Treasury Management: A Powerful Tool to Increase Deposits and Fee Income | Marci Malzahn | Executive/Director |
| April 10, 2020 | 10:00 AM | 2 | BW: New Release – FFIEC Business Continuity Management Handbook | Susan Orr | Risk Management/Legal |
| April 13, 2020 | 1:30 PM | 2 | BW: Robbery Prevention | Carol Dodgen | Risk Management/Legal |
| April 14, 2020 | 10:00 AM | 2 | BW: What You Need to Know About Escrows | Jack Holzknecht | Lending |
| April 14, 2020 | 1:30 PM | 1.5 | BW: CFPB Anticipated Rulemaking for 2020 | Michael Christians | Lending |
| April 15, 2020 | 1:30 PM | 2 | BW: BSA/AML for Lenders | Carl Pry | Compliance |
| April 15, 2020 | 10:00 AM | 2 | BW: Identity Theft and Information Security – 10 Critical Issues | Susan Costonis | Lending |
| April 16, 2020 | 1:30 PM | 2 | BW: SAR: Line by Line | Deborah Crawford | Deposit Accounts |
| April 16, 2020 | 10:00 AM | 1 | BW: Quarterbacking Retail Deposits | Haberfeld | Sales |
| April 20, 2020 | 1:30 PM | 2 | BW: Key Ratio Analysis | David Osburn | Lending |
| April 21, 2020 | 1:30 PM | 2 | BW: Signature Card Danger Zones | Deborah Crawford | Deposit Accounts |
| April 21, 2020 | 10:00 AM | 2 | BW: Open-Ended Lines of Credit – Compliance Issues | Carl Pry | Compliance |
| April 22, 2020 | 10:00 AM | 1.5 | BW: Aligning your Technology Environment to fit your Bank’s Strategic Plan | Charlie Kelly | Risk Management/Legal |
| April 22, 2020 | 1:30 PM | 2 | BW: Deb TBD | Deborah Crawford | Deposit Accounts |
| April 23, 2020 | 10:00 AM | 2 | BW: Unclaimed Property Compliance for Financial Institutions | Maggie Young | Lending |
| April 23, 2020 | 1:30 PM | 2 | BW: CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm | Lending |
| April 24, 2020 | 10:00 AM | 2 | BW: Safe Deposit Vault Security & Disaster Recovery Essentials | David McGuinn | Safe Deposit |
| April 27, 2020 | 1:30 PM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| April 28, 2020 | 1:30 PM | 2 | BW: BSA: Customer Identification Program—Is it time to Update? | Deborah Crawford | BSA |
| April 29, 2020 | 1:30 PM | 2 | BW: Introduction to Banking for New Employees | Deborah Crawford | Deposit Accounts |
| April 30, 2020 | 1:30 PM | 2 | BW: Coaching Tellers to Excellence | Janice Branch | Management/Employee Development |
| March 2, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | Compliance |
| March 3, 2020 | 10:00 AM | 2 | BW: Protecting Your Salaried-Exempt Status | Bob Gregg | Risk Management/Legal |
| March 3, 2020 | 1:30 PM | 2 | BW: Audit Report Writing | Philip Vassallo | Management/Employee Development |
| March 3, 2020 | 1:30 PM | 2 | BW: Quarterly Compliance: Spring | Carl Pry | Compliance |
| March 4, 2020 | 10:00 AM | 1 | BW: Driving Results with Your Bank’s Data | Haberfeld | Executive/Director |
| March 4, 2020 | 1:30 PM | 2 | BW: The UCC for Lenders | Robin Russell | Lending |
| March 5, 2020 | 10:00 AM | 2 | BW: Lending to Municipalities | Robin Russell | Lending |
| March 5, 2020 | 1:30 PM | 2 | BW: Dealing with Appraisals | Carl Pry | Compliance |
| March 6, 2020 | 10:00 AM | 2 | BW: Managing a Successful Call Center | Janice Branch | Management/Employee Development |
| March 9, 2020 | 1:30 PM | 2 | BW: Advanced Collection Tools Vital in Today’s Economy | David Osburn | Lending |
| March 10, 2020 | 1:30 PM | 2 | BW: Hemp Oil | Deborah Crawford | Deposit Accounts |
| March 10, 2020 | 10:00 AM | 2 | BW: Responsibilities of the Information Security Officer | Chad Knutson | Risk Management/Legal |
| March 11, 2020 | 1:30 PM | 2 | BW: 10 Hot BSA Exam Issues | Deborah Crawford | BSA |
| March 11, 2020 | 10:00 AM | 2 | BW: ACH Origination and Same Day Entries | Kate Cole | Deposit Accounts |
| March 12, 2020 | 1:30 PM | 2 | BW: Staff Deposit Regulatory Training—Meeting Annual Requirements and More | Deborah Crawford | Deposit Accounts |
| March 12, 2020 | 10:00 AM | 2 | BW: New Rules Regarding IRA Beneficiary Payouts | Patrice Konarik | IRAs |
| March 13, 2020 | 10:00 AM | 1.5 | BW: Regulation E: The Electronic Fund Transfers Act | Michael Christians | Lending |
| March 16, 2020 | 1:30 PM | 2 | BW: Commercial Construction Lending | Richard Hamm | Lending |
| March 17, 2020 | 10:00 AM | 2 | BW: Loan Denials & Other Adverse Action Notices | David Dickinson | Lending |
| March 17, 2020 | 1:30 PM | 2 | BW: What to Do When a Customer Dies | Terri Thomas | Deposit Accounts |
| March 18, 2020 | 10:00 AM | 2 | BW: Legal Liabilities when Check Fraud Occurs | Terri Thomas | Risk Management/Legal |
| March 18, 2020 | 1:30 PM | 1.5 | BW: You’re the New Supervisor | Honey Shelton | Management/Employee Development |
| March 19, 2020 | 1:30 PM | 1.5 | BW: Tech Strategies | Charlie Kelly | Risk Management/Legal |
| March 20, 2020 | 10:00 AM | 2 | BW: Top 25 Safe Deposit Compliance Issues | David McGuinn | Safe Deposit |
| March 23, 2020 | 1:30 PM | 2 | BW: Residential Construction Lending | Richard Hamm | Lending |
| March 23, 2020 | 9:00 AM | 7 | BW: Call Report Update Seminar OnDemand with Live Streaming | 3PR | Reporting |
| March 24, 2020 | 1:30 PM | 2 | BW: CTR: Line-by-Line | Deborah Crawford | Deposit Accounts |
| March 24, 2020 | 10:00 AM | 2 | BW: 2020 Fair Lending – Do Your Lenders Know the Requirements? | Jack Holzknecht | Lending |
| March 25, 2020 | 10:00 AM | 2 | BW: Lending to Legal Entity Customers – Beneficial Ownership Rules | Susan Costonis | Lending |
| March 25, 2020 | 1:30 PM | 2 | BW: Consumer Real Estate | Anne Lolley | Lending |
| March 26, 2020 | 1:30 PM | 2 | BW: Mapping Multi-tiered Business Accounts | Deborah Crawford | Deposit Accounts |
| March 26, 2020 | 10:00 AM | 1.5 | BW: Business Development Skills | Honey Shelton | Management/Employee Development |
| March 27, 2020 | 10:00 AM | 2 | BW: Call Report – Lending Schedules for Banks | 3PR | Reporting |
| March 30, 2020 | 1:30 PM | 1.5 | BW: Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls | Marci Malzahn | Risk Management/Legal |
| March 31, 2020 | 1:30 PM | 2 | BW: Basic Cash Flow Analysis | Jeffery Johnson | Lending |
| March 31, 2020 | 10:00 AM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| February 3, 2020 | 1:30 PM | 2 | BW: Troubled Debt Restructuring (TDRs) | Jeffery Johnson | Lending |
| February 4, 2020 | 10:00 AM | 2 | BW: E-Sign for Lending – Challenges and Solutions | Susan Costonis | Lending |
| February 4, 2020 | 1:30 PM | 2 | BW: Loan Documentation: Top 10 Mistakes and How to Avoid Them | Robin Russell | Lending |
| February 5, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part I: Personal/Consumer Accounts | Suzie Jones | Deposit Accounts |
| February 5, 2020 | 10:00 AM | 2 | BW: Letters of Credit | Robin Russell | Lending |
| February 6, 2020 | 10:00 AM | 2 | BW: HR Basics for Supervisors | Jennifer Mirus | Human Resources |
| February 6, 2020 | 1:30 PM | 1.5 | BW: Are You Determined to Lead an Exceptional Branch? | Honey Shelton | Management/Employee Development |
| February 6, 2020 | 1:30 PM | 2 | BW: State of HMDA in 2020 | Carl Pry | Compliance |
| February 7, 2020 | 1:30 PM | 2 | BW: BSA Annual Staff Training | Deborah Crawford | BSA |
| February 10, 2020 | 1:30 PM | 2 | BW: Introduction to Consumer Lending | David Osburn | Lending |
| February 11, 2020 | 1:30 PM | 2 | BW: Online Account Opening | Deborah Crawford | Deposit Accounts |
| February 11, 2020 | 10:00 AM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| February 12, 2020 | 10:00 AM | 2 | BW: CBD Oil | Deborah Crawford | Deposit Accounts |
| February 12, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part II: Business Accounts | Suzie Jones | Deposit Accounts |
| February 13, 2020 | 1:30 PM | 2 | BW: Legal Issues on Deposit Accounts: From Birth to Death | Deborah Crawford | Deposit Accounts |
| February 13, 2020 | 10:00 AM | 2 | BW: Customer Dies | Terri Thomas | Deposit Accounts |
| February 14, 2020 | 10:00 AM | 2 | BW: Call Report Updates | Ann Thomas | Reporting |
| February 18, 2020 | 1:30 PM | 2 | BW: Marketing & Advertising Compliance | Carl Pry | Compliance |
| February 18, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Regulations & the Review Process | Richard Hamm | Lending |
| February 18, 2020 | 10:00 AM | 1.5 | BW: Vendor Negotiation Strategies | Charlie Kelly | Risk Management/Legal |
| February 19, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part III: Trust and Fiduciary | Suzie Jones | Deposit Accounts |
| February 19, 2020 | 10:00 AM | 1.5 | BW: The Four Cs of Supervision | Honey Shelton | Management/Employee Development |
| February 20, 2020 | 1:30 PM | 1.5 | BW: Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results | Marci Malzahn | Risk Management/Legal |
| February 20, 2020 | 10:00 AM | 1.5 | BW: ACH Rule Changes | Kate Cole | Deposit Accounts |
| February 21, 2020 | 10:00 AM | 2 | BW: Ratio Analysis to Determine Financial Strength | Jeffery Johnson | Lending |
| February 24, 2020 | 1:30 PM | 1.5 | BW: Regulation CC – The Expedited Funds Availability Act | Michael Christians | Lending |
| February 25, 2020 | 10:00 AM | 2 | BW: Top 10 Most Frequent Flood Issues | Jack Holzknecht | Lending |
| February 25, 2020 | 1:30 PM | 2 | BW: FFIEC Information Security Handbook Review | Chad Knutson | Risk Management/Legal |
| February 26, 2020 | 10:00 AM | 2 | BW: Advanced TRID Compliance | Jerod Moyer | TRID |
| February 26, 2020 | 1:30 PM | 2 | BW: Excel Explained: Minimize Spreadsheet Errors | David Ringstrom | Computer Skills |
| February 27, 2020 | 1:30 PM | 2 | BW: Federal Benefit Payments Garnishment Requirements | Terri Thomas | Risk Management/Legal |
| February 27, 2020 | 10:00 AM | 2 | BW: 8 Steps to Improve Cross-Selling | Janice Branch | Management/Employee Development |
| February 28, 2020 | 1:30 PM | 2 | BW: Teller Compliance Issues: CTRs, Reg CC and UCC 3 and 4 | Deborah Crawford | Deposit Accounts |
| January 6, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Consumer Loans | Anne Lolley | Compliance |
| January 7, 2020 | 10:00 AM | 2 | BW: Beneficial Ownership | Deborah Crawford | Deposit Accounts |
| January 7, 2020 | 1:30 PM | 2 | BW: Basics of Banking: An Overview | David Osburn | Lending |
| January 8, 2020 | 1:30 PM | 2 | BW: Implementing Regulation CC Changes | Deborah Crawford | Deposit Accounts |
| January 8, 2020 | 10:00 AM | 2 | BW: Train Smarter & More Effectively | Honey Shelton | Management/Employee Development |
| January 8, 2020 | 10:00 AM | 2 | BW: Basic Business Entities & Other Commercial Borrowers | Robin Russell | Lending |
| January 9, 2020 | 1:30 PM | 2 | BW: Writing Marijuana Procedures and Policy | Deborah Crawford | Deposit Accounts |
| January 9, 2020 | 10:00 AM | 1 | BW: 5 Strategies to Jump Start Core Deposit Growth in 2020 | Haberfeld | Sales |
| January 10, 2020 | 10:00 AM | 1.5 | BW: DIY Systems Selection | Charlie Kelly | Risk Management/Legal |
| January 14, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Components, Approaches to Value & Cap Rates | Richard Hamm | Lending |
| January 14, 2020 | 10:00 AM | 2 | BW: Compliance Management | David Dickinson | Compliance |
| January 15, 2020 | 1:30 PM | 2 | BW: Carl Pry TBD | Carl Pry | Compliance |
| January 15, 2020 | 10:00 AM | 2 | BW: When to Coach? When to Supervise? | Honey Shelton | Management/Employee Development |
| January 16, 2020 | 1:30 PM | 2 | BW: Opening Business Accounts | Deborah Crawford | Deposit Accounts |
| January 16, 2020 | 10:00 AM | 2 | BW: Sexual Harassment and Respectful Workplace | Bob Gregg | Human Resources |
| January 17, 2020 | 10:00 AM | 2 | BW: How to Avoid Safe Deposit Litigations | David McGuinn | Safe Deposit |
| January 21, 2020 | 10:00 AM | 2 | BW: CRA Nuts & Bolts | Susan Costonis | Lending |
| January 21, 2020 | 1:30 PM | 2 | BW: Troubled Debt Restructuring (TDRs) | Jeffery Johnson | Lending |
| January 22, 2020 | 1:30 PM | 2 | BW: IRA Update | Patrice Konarik | IRAs |
| January 22, 2020 | 10:00 AM | 2 | BW: Basics of Real Estate Loan Documentation | Robin Russell | Lending |
| January 23, 2020 | 1:30 PM | 2 | BW: Writing Teller Procedures and Training | Deborah Crawford | Deposit Accounts |
| January 23, 2020 | 10:00 AM | 1.5 | BW: Privacy of Consumer Financial Information | Michael Christians | Lending |
| January 24, 2020 | 10:00 AM | 2 | BW: Update! Nonresident Aliens: Interest Reporting, CIP and CDD | Deborah Crawford | Lending |
| January 27, 2020 | 1:30 PM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| January 28, 2020 | 10:00 AM | 2 | BW: Subpoenas | Terri Thomas | Risk Management/Legal |
| January 28, 2020 | 1:30 PM | 1.5 | BW: Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank | Marci Malzahn | Risk Management/Legal |
| January 29, 2020 | 10:00 AM | 2 | BW: FTC Endorsement Guides | Jack Holzknecht | Lending |
| January 29, 2020 | 1:30 PM | 2 | BW: W-9 Deposit Account Set Up and Interest Reporting | Deborah Crawford | Deposit Accounts |
| January 30, 2020 | 1:30 PM | 2 | BW: Carl Pry TBD | Carl Pry | Compliance |
| January 30, 2020 | 10:00 AM | 2 | BW: Nailing Your Job of Head Teller | Janice Branch | Management/Employee Development |
| January 31, 2020 | 10:00 AM | 2 | BW: Health Savings Accounts | Patrice Konarik | IRAs |
| December 2, 2019 | 1:30 PM | 2 | Commercial Construction Lending | Richard Hamm |
| December 3, 2019 | 10:00 AM | 2 | Notary Public | Terri Thomas |
| December 3, 2019 | 1:30 PM | 2 | Loan Doc 101 Part 1 | Robin Russell |
| December 4, 2019 | 10:00 AM | 2 | Loan Doc 101 Part 2 | Robin Russell |
| December 4, 2019 | 1:30 PM | 2 | Information Security Programs for Banks | Chad Knutson |
| December 5, 2019 | 1:30 PM | 2 | Foreign Accounts | Deborah Crawford |
| December 5, 2019 | 10:00 AM | 2 | Overdrafts | Jerod Moyer |
| December 6, 2019 | 10:00 AM | 2 | Vin DiCara – TBD | Vin Dicara |
| December 9, 2019 | 1:30 PM | 2 | Outsourced Third Party (Vendor) Management | Susan Orr |
| December 10, 2019 | 1:30 PM | 2 | Residential Construction Lending | Jeffery Johnson |
| December 10, 2019 | 10:00 AM | 2 | Quarterly Compliance: Winter | Carl Pry |
| December 11, 2019 | 10:00 AM | 2 | Excel Explained: Introduction to Spreadsheets | David Ringstrom |
| December 11, 2019 | 1:30 PM | 1.5 | 10 Practices To Create and Present Engaging Training | Honey Shelton |
| December 12, 2019 | 1:30 PM | 2 | Deposit Year End Wrap Up | Deborah Crawford |
| December 12, 2019 | 10:00 AM | 2 | Top Fifty (50) “Most Important” | David McGuinn |
| December 13, 2019 | 10:00 AM | 2 | Using Principles of Critical Thinking | Phil Vassallo |
| December 16, 2019 | 1:30 PM | 2 | Basic Personal and Business Tax Return Analysis | David Osburn |
| December 17, 2019 | 1:30 PM | 2 | BSA Year End Round Up | Deborah Crawford |
| December 17, 2019 | 10:00 AM | 2 | Regulation E Errors & Disputes | David Dickinson |
| December 18, 2019 | 1:30 PM | 2 | Check Fraud | Deborah Crawford |
| December 18, 2019 | 10:00 AM | 2 | A Banker’s Responsibility under FCRA | Jack Holzknecht |
| December 19, 2019 | 10:00 AM | 1.5 | Marijuana Year End Round Up | Deborah Crawford |
| December 19, 2019 | 1:30 PM | 2 | Compliance Management System (CMS): What a Successful Program Looks Like | Carl Pry |
| December 20, 2019 | 10:00 AM | 1.5 | Fair Lending Laws and Regulations | Michael Christians |
| November 1, 2019 | 10:00 AM | 2 | Performance Appraisals that Work | Phil Vassallo |
| November 4, 2019 | 1:30 PM | 2 | Top 10 FCRA (Fair Credit Reporting Act) Issues | Susan Costonis |
| November 5, 2019 | 10:00 AM | 2 | Intro to Consumer Lending | David Osburn |
| November 5, 2019 | 1:30 PM | 1.5 | Mortgage Lending Hot Topics | Michael Christians |
| November 6, 2019 | 1:30 PM | 2 | Lending 101 | Anne Lolley |
| November 6, 2019 | 10:00 AM | 2 | Patch your People | Jeff Dice |
| November 7, 2019 | 10:00 AM | 2 | Officer Calling | Jeffery Johnson |
| November 7, 2019 | 1:30 PM | 2 | Treasury Management: A Powerful Tool to Increase Deposits and Fee Income | Marci Malzahn |
| November 8, 2019 | 10:00 AM | 2 | Nailing Your Job of Head Teller | Janice Branch |
| November 12, 2019 | 10:00 AM | 2 | Annual Compliance Training for Commercial Lenders | Susan Costonis |
| November 12, 2019 | 1:30 PM | 1.5 | What Banks are Doing to Streamline Accounting and Finance | Crowe |
| November 12, 2019 | 1:30 PM | 1.5 | Employment Compliance: Addressing The New Federal Overtime Exemption Regulations | Steven Greene |
| November 13, 2019 | 1:30 PM | 2 | CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm |
| November 13, 2019 | 10:00 AM | 1 | For Bank Managers: 5 Keys to Coaching | Alex Cole |
| November 14, 2019 | 10:00 AM | 1.5 | Lending to Active Duty Servicemembers | Michael Christians |
| November 14, 2019 | 1:30 PM | 2 | 20 Legal Account Ownerships | Deborah Crawford |
| November 15, 2019 | 10:00 AM | 2 | BSA/AML & OFAC Compliance – Part II | Carl Pry |
| November 18, 2019 | 1:30 PM | 2 | A Lender’s Guide to Understanding and Assessing Commercial Real Estate Loan Leases | Robin Russell |
| November 19, 2019 | 1:30 PM | 2 | Marijuana Related Businesses – Opening Accounts | Deborah Crawford |
| November 19, 2019 | 10:00 AM | 2 | Powers of Attorney | Terri Thomas |
| November 20, 2019 | 10:00 AM | 2 | Top 15 Issues HMDA Issues | Jack Holzknecht |
| November 20, 2019 | 1:30 PM | 2 | IRS Information Reporting: Rules and Forms | Carl Pry |
| November 21, 2019 | 1:30 PM | 2 | Alert! FDIC Amends Deposit Insurance | Deborah Crawford |
| November 22, 2019 | 10:00 AM | 2 | Safe Deposit Marketing and Profitability | David McGuinn |
| November 25, 2019 | 1:30 PM | 2 | ACH Origination Risk Management | Kate Cole |
| November 25, 2019 | 1:30 PM | 2 | CECL | Jeffery Johnson |
| November 26, 2019 | 1:30 PM | 2 | Living Trusts | Terri Thomas |
| November 26, 2019 | 10:00 AM | 2 | TRID | Jerod Moyer |
| October 1, 2019 | 10:00 AM | 2 | IRAs: Distributions and Beneficiaries | Patrice Konarik |
| October 1, 2019 | 1:30 PM | 2 | Communicating with Executives | Phil Vassallo |
| October 2, 2019 | 10:00 AM | 2 | Excel: Filtering and Slicing Data | David Ringstrom |
| October 2, 2019 | 1:30 PM | 2 | Virtual Currency | Deborah Crawford |
| October 3, 2019 | 10:00 AM | 2 | Managing a Successful Call Center | Janice Branch |
| October 3, 2019 | 1:30 PM | 2 | 20 Tasks of the New Account Interview | Deborah Crawford |
| October 4, 2019 | 10:00 AM | 2 | Training Metrics for Leadership | Shivali Jaggi/SCG Consulting |
| October 7, 2019 | 1:30 PM | 2 | Loan Documentation for Ag Lenders | Robin Russell |
| October 8, 2019 | 10:00 AM | 2 | FFIEC Cyber Compliance Review | Jon Waldman |
| October 8, 2019 | 1:30 PM | 2 | Violence in Your Workplace | Carol Dodgen |
| October 9, 2019 | 1:30 PM | 2 | Reg E Five Best Practices | Susan Costonis |
| October 9, 2019 | 10:00 AM | 2 | Right of Rescission – Review & Update | Jack Holzknecht |
| October 10, 2019 | 10:00 AM | 1.5 | Rules of the Road at the Teller Window | Honey Shelton |
| October 10, 2019 | 1:30 PM | 2 | Understanding Regulation CC and the New Amendments | Deborah Crawford |
| October 11, 2019 | 10:00 AM | 2 | Leadership Readiness Training | Shivali Jaggi/SCG Consulting |
| October 15, 2019 | 10:00 AM | 2 | Opening Business Accounts | Suzie Jones |
| October 15, 2019 | 1:30 PM | 1.5 | What Banks are Doing to Streamline Operations | Crowe |
| October 17, 2019 | 10:00 AM | 2 | Loan Underwriting Mistakes | Linda Larger |
| October 17, 2019 | 1:30 PM | 2 | Annual BSA Training for the Frontline | Deborah Crawford |
| October 18, 2019 | 10:00 AM | 2 | Mortgage Servicing Compliance | Carl Pry |
| October 18, 2019 | 10:00 AM | 2 | Excel Explained: Utilizing Dashboards | David Ringstrom |
| October 21, 2019 | 1:30 PM | 2 | Credit Analysis Basics | David Osburn |
| October 22, 2019 | 10:00 AM | 2 | E-Sign for Lending | Susan Costonis |
| October 23, 2019 | 10:00 AM | 2 | BSA/AML & OFAC Compliance – Part I | Carl Pry |
| October 23, 2019 | 1:30 PM | 1.5 | Survival Strategies for the New Trainer | Honey Shelton |
| October 24, 2019 | 10:00 AM | 2 | Denials | David Dickinson |
| October 24, 2019 | 1:30 PM | 2 | Basic Bankruptcy for Bankers | Robin Russell |
| October 25, 2019 | 10:00 AM | 1.5 | E-Oscar & Metro 2 | Gina Lowdermilk |
| October 25, 2019 | 10:00 AM | 2 | Spotting Opportunities and Making Referrals | Janice Branch |
| October 28, 2019 | 1:30 PM | 2 | Commercial & Business Lending Basics for Support Personnel | Richard Hamm |
| October 29, 2019 | 10:00 AM | 2 | Poor Box Drilling Creates Lawsuits | David McGuinn |
| October 29, 2019 | 1:30 PM | 2 | Nonresident Aliens | Deborah Crawford |
| October 30, 2019 | 10:00 AM | 2 | 10 Check Legal Issues to Save You Thousands | Deborah Crawford |
| October 31, 2019 | 10:00 AM | 2 | IRAs: Auditing and Compliance | Patrice Konarik |
| October 31, 2019 | 1:30 PM | 1.5 | Loan Structuring Basics | Tom Carlin |
| September 3, 2019 | 10:00 AM | 1 | For RMs: Banker’s Top 10 for Sales Success | Alex Cole | |
| September 3, 2019 | 1:30 PM | 1.5 | CBD Oil | Deborah Crawford | |
| September 4, 2019 | 10:00 AM | 2 | Top 10 Most Common TRID Issues | Jack Holzknecht | |
| September 4, 2019 | 1:30 PM | 2 | InTREX vs FFEIC CAT | Jon Waldman | |
| September 5, 2019 | 1:30 PM | 2 | Writing Deposit Operations Procedures | Deborah Crawford | |
| September 5, 2019 | 10:00 AM | 2 | Federal Benefit Payments Garnishments | Terri Thomas | |
| September 6, 2019 | 10:00 AM | 2 | Seven Habits of Effective Credit Administration in Commercial Banks | Jeffery Johnson | |
| September 9, 2019 | 1:30 PM | 2 | Residential Construction Lending | Richard Hamm | |
| September 9, 2019 | 1:30 PM | 2 | Fair Lending | Carl Pry | |
| September 10, 2019 | 10:00 AM | 2 | Right of Setoff | Terri Thomas | |
| September 10, 2019 | 1:30 PM | 2 | Feedback and Coaching | Phil Vassallo | |
| September 12, 2019 | 1:30 PM | 2 | Alert! OFAC Changes | Deborah Crawford | |
| September 12, 2019 | 10:00 AM | 2 |
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Terri Thomas | |
| September 13, 2019 | 10:00 AM | 2 | Loan Participations for Community Banks | Robin Russell | |
| September 16, 2019 | 1:30 PM | 2 | Understanding Real Estate Loan Documentation | Robin Russell | |
| September 17, 2019 | 10:00 AM | 2 | Advanced Financial Statement Analysis | David Osburn | |
| September 17, 2019 | 1:30 PM | 2 | Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | |
| September 18, 2019 | 10:00 AM | 2 | Thirty (30) Steps to Audit Your Safe Deposit Area | David McGuinn | |
| September 18, 2019 | 1:30 PM | 2 | Digital Forensics & Incident Response | Buzz Hillestad | |
| September 19, 2019 | 1:30 PM | 2 | Employment Records and How to Keep Them | Bob Gregg | |
| September 19, 2019 | 1:30 PM | 2 | W9, W8BEN, W8BENE Forms and Info | Deborah Crawford | |
| September 20, 2019 | 10:00 AM | 2 | Call Report for Banks – Recent Changes, Highlights, and Pitfalls | Ann Thomas | |
| September 23, 2019 | 1:30 PM | 2 | Legal Essentials for Lenders | Robin Russell | |
| September 24, 2019 | 1:30 PM | 2 | Lending to Churches and Other Religious Institutions | Jeffery Johnson | |
| September 25, 2019 | 10:00 AM | 1.5 | What Banks are Doing to Streamline Small Business Lending | Crowe | |
| September 25, 2019 | 1:30 PM | 2 | IRAs: Rollovers vs. Transfers | Patrice Konarik | |
| September 25, 2019 | 1:30 PM | 2 | TRID: All About Construction Loans | Jerod Moyer | |
| September 26, 2019 | 10:00 AM | 2 | Quarterly Compliance: Fall | Carl Pry | |
| September 26, 2019 | 1:30 PM | 2 | Vital Checks and Deposit Issues | Deborah Crawford | |
| September 26, 2019 | 10:00 AM | 2 | Using Business Tax Returns to Analyze Lending Requests | Vin Dicara | |
| September 27, 2019 | 10:00 AM | 2 | Call Reports: RC-C Loan Coding and Related RC-R Reporting | Ann Thomas | |
| September 30, 2019 | 1:30 PM | 2 | FFIEC Guidance on Employee’s Use of Social Media | Susan Orr |
| August 1, 2019 | 10:00 AM | 2 | Accounts Receivable and Inventory Financing | Jeffery Johnson |
| August 1, 2019 | 1:30 PM | 2 | Intermediate Pivot Tables | David Ringstrom |
| August 2, 2019 | 10:00 AM | 2 | Unclaimed Property Compliance for Financial Institutions | Maggie Young |
| August 5, 2019 | 1:30 PM | 1.5 | Assessing Your Bank’s Call Center to Take it to the Next Level | Brian Walker |
| August 6, 2019 | 10:00 AM | 1.5 | Director Compensation and Compensation Committee Best Practices | Mike Blanchard |
| August 6, 2019 | 1:30 PM | 2 | Excel Explained: Working with Budget Spreadsheets | David Ringstrom |
| August 7, 2019 | 1:30 PM | 2 | Dos and Don’ts on trusts | Deborah Crawford |
| August 7, 2019 | 10:00 AM | 2 | Creating Effective Anti-Harassment Policies and Process | Bob Gregg |
| August 8, 2019 | 10:00 AM | 1.5 | TILA/RESPA Mortgage Servicing Rules | Michael Christians |
| August 8, 2019 | 1:30 PM | 2 | Deposit Compliance Issues | Deborah Crawford |
| August 9, 2019 | 10:00 AM | 2 | ACH Exception Processing | Kate Cole |
| August 12, 2019 | 1:30 PM | 2 | Strategic Loan Pricing | Richard Hamm |
| August 13, 2019 | 1:30 PM | 2 | Dos and Donts on POAs | Deborah Crawford |
| August 13, 2019 | 10:00 AM | 2 | Call Report – Lending Schedules for Banks | Ann Thomas |
| August 14, 2019 | 10:00 AM | 2 | Providing Accurate and Timely Adverse Action Notices | Jack Holzknecht |
| August 15, 2019 | 1:30 PM | 1.5 | Vendor Management – How Model Risk Fits In | Marci Malzahn |
| August 15, 2019 | 10:00 AM | 2 | Compliance Management | David Dickinson |
| August 16, 2019 | 10:00 AM | 1.5 | Headache Remedies for Supervisors | Honey Shelton |
| August 19, 2019 | 1:30 PM | 2 | Marketing & Advertising Compliance | Carl Pry |
| August 19, 2019 | 1:30 PM | 2 | How to Analyze the Purchase of an Existing Business | Vin Dicara |
| August 20, 2019 | 10:00 AM | 1.5 | Strategic Directions for Banking Commercial, Small Business and Consumer Customers | Crowe |
| August 20, 2019 | 1:30 PM | 2 | Endorsements | Deborah Crawford |
| August 21, 2019 | 10:00 AM | 2 | ACH Audit & Risk Assessment | Kate Cole |
| August 21, 2019 | 1:30 PM | 2 | SSAE18, SOC 1, SOC 2 – What do I need? | Jon Waldman |
| August 22, 2019 | 10:00 AM | 1 | Driving Results with Your Bank’s Data | David Carlson |
| August 22, 2019 | 1:30 PM | 2 | Lending for Non-Lenders | Tom Carlin |
| August 23, 2019 | 10:00 AM | 1.5 | Accounting Basics | Tom Carlin |
| August 26, 2019 | 1:30 PM | 2 | Regulation CC | Deborah Crawford |
| August 27, 2019 | 10:00 AM | 2 | Key Ratio Analysis | David Osburn |
| August 27, 2019 | 1:30 PM | 2 | Writing Effective Email | Phil Vassallo |
| August 28, 2019 | 10:00 AM | 2 | IRA: The Basics Simplified | Patrice Konarik |
| August 28, 2019 | 1:30 PM | 2 | Compliance Rules for Commercial Loans Secured by Real Estate | Susan Costonis |
| August 29, 2019 | 10:00 AM | 2 | Customer Dies | Terri Thomas |
| August 29, 2019 | 1:30 PM | 2 | Dealing With Appraisals | Carl Pry |
CFT
