CFTEA

Webinars

Webinars and Compliance LMS

Looking for a compliance LMS that can be customized organization-wide? Contact the CFTEA office for pricing and demo with our national partner OnCourse Learning (formerly Banker’s Edge). We definitely suggest the Breakthrough Package!

Unable to locate a webinar or looking to enroll?  Contact the CFTEA office for details on available recorded webinars and enrolling.

CFTEA (Center for Financial Training and Education Alliance) offers webinars through OnCourse Learning (formerly Total Training Solutions) in order to provide you with an amazing variety of training programs for financial institutions of all sizes in the areas of compliance, IRAs, teller skills, credit analysis, security and operations.

Webinars are cost-effective and convenient!  Webinars are fast-paced and interactive.  Participants can ask questions, participate in live surveys and see the slides as the seminar leader presents the material.

Click the buttons below to access the full library of webinars. As a non-profit, we appreciate the support of purchasing through us even if you saw it advertised elsewhere.

WEBINAR TOPICS ARE UPDATED OFTEN!! CHECK BACK REGULARLY!


CFTEA has also partnered with United Training formerly New Horizons Learning Centers to provide access to FREE webinars on various business topics.  If you are interested, use the link below to see the rotation of programs and then provide your certificate of completion to our office for your transcript at no charge. 

 

Continuing Education Credits available for HSA and IRA Certification.

 

FEATURED WEBINARS

September 2023

OnDemand

June 2022

June 28 & 29, 2022
2:30pm ET

May 2022

Thursday, May 19, 2022
1:30pm ‒ 3:30pm ET
2 CEU Credits

April 2022

Wednesday, April 13, 2022
11:00am ‒ 1:00pm ET
2 CAMS Credits

February 2022

Top Ten Loan Documentation Mistakes and How to Avoid Them

Presented by Photo of Robin RussellRobin Russell
Tuesday, February 1st, 2022 – 10:00 am Central Time Zone

Learn the “right thing to do” and avoid frequent exceptions and mistakes.

Related Topics: Lending

ACH Rule Changes: Stay Compliant

Presented by Photo of Kate ColeKate Cole
Wednesday, February 2nd, 2022 – 10:00 am Central Time Zone

The ACH Rules continue to change and it more important than ever that you are compliant. Bring your 2022 ACH Rule Book and we’ll make sure you are comfortable with the changes. We’ll also take a l… More →

Related Topics: Compliance, Risk Management/Legal

Five Best Practices for Reg E Disputes

Presented by Photo of Susan CostonisSusan Costonis
Wednesday, February 2nd, 2022 – 1:30 pm Central Time Zone

We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

New Cybersecurity Incident Notification Rule – What Do You Need to Know?

Presented by Photo of Jon WaldmanJon Waldman
Thursday, February 3rd, 2022 – 1:30 pm Central Time Zone

While this new requirement is certainly a big deal, the rule comes with some caveats and more clearly defined standards for reporting.

Related Topics: Risk Management/Legal

You’re the New Supervisor! Fasten Your Seat Belt!

Presented by Photo of Karen ButcherKaren Butcher
Thursday, February 3rd, 2022 – 1:30 pm Central Time Zone

This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.

Related Topics: Human Resources, Management/Employee Development

Introduction to Consumer Lending

Presented by Photo of David OsburnDavid Osburn
Monday, February 7th, 2022 – 1:30 pm Central Time Zone

The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit – cap… More →

Related Topics: Lending

3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, February 8th, 2022 – 9:00 am Central Time Zone

Attend this live streaming event on the 2021 Deposit, BSA and Account Opening Update and Review.

Related Topics: BSA, Deposit Accounts, Compliance

2022 Deposit Regulatory Update and Review Seminar OnDemand with Live Streaming

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, February 8th, 2022 – 9:00 am Central Time Zone

Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2021.

Related Topics: Compliance, BSA, Deposit Accounts, Risk Management/Legal

Marketing & Advertising Compliance – Two Part Series

Presented by Photo of Carl PryCarl Pry
Tuesday, February 8th, 2022 – 10:00 am Central Time Zone

This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →

Related Topics: Compliance, Risk Management/Legal

Marketing & Advertising Compliance – Part 1

Presented by Photo of Carl PryCarl Pry
Tuesday, February 8th, 2022 – 10:00 am Central Time Zone

This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →

Related Topics: Compliance, Risk Management/Legal

Excel Explained: Creating Interactive Spreadsheets

Presented by Photo of David RingstromDavid Ringstrom
Tuesday, February 8th, 2022 – 1:30 pm Central Time Zone

When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.

Related Topics: Computer Skills

2022 BSA Officer and Staff Annual Update and Review Seminar OnDemand with Live Streaming

Presented by Photo of Deborah CrawfordDeborah Crawford
Wednesday, February 9th, 2022 – 9:00 am Central Time Zone

Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.

Related Topics: Compliance, BSA, Deposit Accounts

SSAE18, SOC 1, SOC 2 – What Do I Need?

Presented by Photo of Shane DanielShane Daniel
Wednesday, February 9th, 2022 – 10:00 am Central Time Zone

We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.

Related Topics: Risk Management/Legal

Opening 30 Types of Deposit Accounts: CIP, Documentation, Procedures and More! Seminar OnDemand with Live Streaming

Presented by Photo of Deborah CrawfordDeborah Crawford
Thursday, February 10th, 2022 – 9:00 am Central Time Zone

Learn how to open approximately 30 types of legal ownerships. We will cover consumer accounts, business accounts, deceased accounts and nonprofits. We will review the tax reporting, documentation r… More →

Related Topics: Compliance, BSA, Deposit Accounts

Reporting Loan Activities and Loan Schedules in the Call Report – 2-Part Series

Presented by Photo of Cynthia DopjeraCynthia Dopjera
Thursday, February 10th, 2022 – 10:00 am Central Time Zone

The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.

Related Topics: Reporting

Reporting Loan Activities and Loan Schedules in the Call Report – Part 1

Presented by Photo of Cynthia DopjeraCynthia Dopjera
Thursday, February 10th, 2022 – 10:00 am Central Time Zone

The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.

Related Topics: Reporting

Audit Report Writing

Presented by Photo of Philip VassalloPhilip Vassallo
Thursday, February 10th, 2022 – 1:30 pm Central Time Zone

You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.

Related Topics: Auditing, Management/Employee Development

Reporting Loan Activities and Loan Schedules in the Call Report – Part 2

Presented by Photo of Cynthia DopjeraCynthia Dopjera
Friday, February 11th, 2022 – 10:00 am Central Time Zone

The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.

Related Topics: Reporting

CRE Appraisals: Components, Approaches to Value & Cap Rates

Presented by Photo of Richard HammRichard Hamm
Monday, February 14th, 2022 – 1:30 pm Central Time Zone

This program provides an overview of the key components of CRE appraisals and where bankers can find important information to assist in underwriting and understanding the sustainability of cash flo… More →

Related Topics: Lending

Advanced TRID Compliance

Presented by Photo of Jerod MoyerJerod Moyer
Tuesday, February 15th, 2022 – 10:00 am Central Time Zone

This webinar will take a look at the TRID from an advanced perspective. Take your TRID compliance to the next level.

Related Topics: Compliance, Lending, TRID, Compliance

SAR Decision Making

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, February 15th, 2022 – 1:30 pm Central Time Zone

This program includes a review of the SAR and its data fields.

Related Topics: Compliance, BSA

Federal Benefit Payments Garnishment Requirements

Presented by Photo of Terri D. ThomasTerri D. Thomas
Wednesday, February 16th, 2022 – 10:00 am Central Time Zone

This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.

Related Topics: Compliance, Risk Management/Legal

Implementing the Fair Debt Collection Practices Act and Regulation F

Presented by Photo of Jack HolzknechtJack Holzknecht
Wednesday, February 16th, 2022 – 1:30 pm Central Time Zone

This program provides a review of both parts of the final Regulation F. The rules apply directly to financial institutions if the institution is collecting a debt owed to a third party or is collec… More →

Related Topics: Compliance, Lending

Marketing & Advertising Compliance – Part 2

Presented by Photo of Carl PryCarl Pry
Thursday, February 17th, 2022 – 10:00 am Central Time Zone

This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →

Related Topics: Compliance, Risk Management/Legal

Online Account Opening

Presented by Photo of Deborah CrawfordDeborah Crawford
Thursday, February 17th, 2022 – 1:30 pm Central Time Zone

During this program we will cover all the compliance issues for opening deposit accounts online.

Related Topics: Compliance, Risk Management/Legal, Deposit Accounts

Does Your Business Continuity Program Meet Regulatory Expectations

Presented by Photo of Susan OrrSusan Orr
Friday, February 18th, 2022 – 10:00 am Central Time Zone

The FFIEC released a complete re-write of the Business Continuity Planning booklet back in November 2019 titled Business Continuity Management.

Related Topics: Risk Management/Legal, Compliance, Technology/Security

Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results

Presented by Photo of Marci MalzahnMarci Malzahn
Tuesday, February 22nd, 2022 – 10:00 am Central Time Zone

In this webinar, we will do a quick review of Enterprise Risk Management and the three phases. Then we will explain the characteristics of strong risk assessments and will provide several examples … More →

Related Topics: Risk Management/Legal, Executive

New! Electronic Fund Transfers FAQs

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, February 22nd, 2022 – 1:30 pm Central Time Zone

The CFPB released new and updated FAQs for Regulation E. The FAQs fall into four categories and we will review all of the new and updated FAQs during this program.

Related Topics: Compliance, Risk Management/Legal

What to Do When a Customer Dies

Presented by Photo of Terri D. ThomasTerri D. Thomas
Thursday, February 24th, 2022 – 10:00 am Central Time Zone

This webinar focuses on the deposit and loan issues that arise when a customer dies.

Related Topics: Risk Management/Legal

Writing Teller Training and Procedures

Presented by Photo of Deborah CrawfordDeborah Crawford
Thursday, February 24th, 2022 – 1:30 pm Central Time Zone

Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.

Related Topics: Human Resources, Management/Employee Development

Health Savings Accounts – Annual Update and Review

Presented by Photo of Patrice KonarikPatrice Konarik
Friday, February 25th, 2022 – 10:00 am Central Time Zone

Health Savings Accounts were signed into law over 15 years ago and they still seem to generate more questions than answers. It is pretty amazing the rampant abuse has not disqualified this product… More →

Related Topics: Risk Management/Legal

Commercial Construction Lending

Presented by Photo of Richard HammRichard Hamm
Monday, February 28th, 2022 – 1:30 pm Central Time Zone

Receive an overview of the key steps involved in effectively administering commercial construction loans.

Related Topics: Lending

January 2022

Protecting Your Salaried-Exempt Status

Presented by Photo of Bob GreggBob Gregg
Wednesday, January 5th, 2022 – 10:00 am Central Time Zone

Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.

Related Topics: Human Resources

Basics of Banking: An Overview

Presented by Photo of David OsburnDavid Osburn
Wednesday, January 5th, 2022 – 1:30 pm Central Time Zone

This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.

Related Topics: Lending

Ratio Analysis to Determine Financial Strength

Presented by Photo of Jeffery JohnsonJeffery Johnson
Thursday, January 6th, 2022 – 10:00 am Central Time Zone

Learn the five vital signs of any organization and the ratios required to identify them.

Related Topics: Lending

Best-Ever Compliance Checklists for Consumer Loans

Presented by Photo of Anne LolleyAnne Lolley
Thursday, January 6th, 2022 – 1:30 pm Central Time Zone

These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.

Related Topics: Compliance, Lending

6 PowerPoint Tricks For Stellar Presentations

Presented by Photo of Heather LeggeHeather Legge
Friday, January 7th, 2022 – 10:00 am Central Time Zone

In just 90 minutes you’ll learn quick & easy PowerPoint tips to refresh your style, modernize your content, re-energize your presentations, and enhance your audience experiences.

Related Topics: Management/Employee Development, Computer Skills

15 Behaviors That Make Working With You Difficult

Presented by Photo of Karen ButcherKaren Butcher
Monday, January 10th, 2022 – 1:30 pm Central Time Zone

Join Karen Butcher, coach and trainer with InterAction Training, on how relationships can impact our happiness to the point of building or destroying job satisfaction, as she helps you become an ex… More →

Related Topics: Human Resources, Management/Employee Development

You’ve Been Served: Best Practices in Processing Subpoenas, Garnishments and IRS Tax Levies

Presented by Photo of Terri D. ThomasTerri D. Thomas
Tuesday, January 11th, 2022 – 10:00 am Central Time Zone

This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.

Related Topics: Risk Management/Legal

Opening Business Accounts – The Basics

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, January 11th, 2022 – 1:30 pm Central Time Zone

There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when d… More →

Related Topics: Compliance, Deposit Accounts, BSA

CRA Nuts & Bolts – Five Steps to Pass the Exam

Presented by Photo of Susan CostonisSusan Costonis
Wednesday, January 12th, 2022 – 1:30 pm Central Time Zone

Writing a dynamic CRA context report can show examiners not only that your financial institution understands the community demonstrate why your CRA program qualifies for a “Satisfactory” or possibl… More →

Related Topics: Compliance, Lending

Social Media Compliance and Best Practices

Presented by Photo of Dawn KincaidDawn Kincaid
Thursday, January 13th, 2022 – 10:00 am Central Time Zone

In this session, we will provide best practices for developing your social media strategy and policy. In addition, we will dive into the compliance requirements, including Truth-in-Savings, Reg Z,… More →

Related Topics: Compliance, Risk Management/Legal

New Year, New CFPB: What’s on the Horizon?

Presented by Photo of Michael ChristiansMichael Christians
Thursday, January 13th, 2022 – 1:30 pm Central Time Zone

Join Regulatory Compliance Counsel Michael Christians for this jam-packed session outlining those actions that the “new” CFPB has already taken and those we can look forward to in 2022.

Related Topics: Compliance, Risk Management/Legal

Hiring for the Right Fit

Presented by Photo of Vicki KraaiVicki Kraai
Friday, January 14th, 2022 – 10:00 am Central Time Zone

This program will step you through the best practices of hiring for the right fit. Being intentional about training managers and supervisors on the hiring process is key to creating stellar teams.<… More →

Related Topics: Human Resources, Management/Employee Development

Opening Complicated Business Accounts – Multiple Tiers

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, January 18th, 2022 – 1:30 pm Central Time Zone

Today’s business structure environment is very complex. You will open many types of business accounts with multiple layers of ownership.

Related Topics: Lending, BSA

IRA Update – Annual Review

Presented by Photo of Patrice KonarikPatrice Konarik
Wednesday, January 19th, 2022 – 10:00 am Central Time Zone

In the ever-changing world of IRAs, it is always important to keep up with the latest IRS updates to the rules and regulations. Not to mention, you never know what Congress may slip in at the end … More →

Related Topics: IRAs

The Right of Setoff

Presented by Photo of Terri D. ThomasTerri D. Thomas
Wednesday, January 19th, 2022 – 1:30 pm Central Time Zone

The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.

Related Topics: Compliance, Risk Management/Legal

Compliance Management

Presented by Photo of David DickinsonDavid Dickinson
Thursday, January 20th, 2022 – 10:00 am Central Time Zone

This webinar will look at the expectations/requirements related to a financial institution’s Compliance Management System (CMS).

Related Topics: Compliance, Risk Management/Legal

BSA Officer Annual Training

Presented by Photo of Deborah CrawfordDeborah Crawford
Thursday, January 20th, 2022 – 1:30 pm Central Time Zone

During this class we will cover the topics for your annual training. We will get you updated and ready for a good examination with many hot spots discussed and hopefully you will avoid some of the … More →

Related Topics: BSA, Compliance

Nailing Your Job of Head Teller

Presented by Photo of Janice BranchJanice Branch
Monday, January 24th, 2022 – 1:30 pm Central Time Zone

Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.

Related Topics: Management/Employee Development

Deposit Operations Update

Presented by Photo of Deborah CrawfordDeborah Crawford
Tuesday, January 25th, 2022 – 1:30 pm Central Time Zone

During this compliance operations update, we will look at the federal deposit regulations and update and review your programs.

Related Topics: Compliance, Deposit Accounts

Basic Real Estate Loan Documentation

Presented by Photo of Robin RussellRobin Russell
Wednesday, January 26th, 2022 – 10:00 am Central Time Zone

Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.

Related Topics: Compliance, Lending

Creating the Right ERM Program for YOUR Community Bank

Presented by Photo of Marci MalzahnMarci Malzahn
Thursday, January 27th, 2022 – 10:00 am Central Time Zone

Are you creating your first ERM Program for your bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this webinar is for you!

Related Topics: Risk Management/Legal, Executive

Annual Deposit Regulatory Training for the Staff

Presented by Photo of Deborah CrawfordDeborah Crawford
Thursday, January 27th, 2022 – 1:30 pm Central Time Zone

This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from ze… More →

Related Topics: Compliance, Deposit Accounts

Alert! Beneficial Ownership Notice of Proposed Rule Making

Presented by Photo of Deborah CrawfordDeborah Crawford
Friday, January 28th, 2022 – 10:00 am Central Time Zone

During this webinar look at the proposed rule line-by-line and its key elements. We will cover the changes this may require in your policies, procedures and processes when it finalizes.

Related Topics: Compliance, BSA

CRE Appraisals: Regulations and the Review Process

Presented by Photo of Richard HammRichard Hamm
Monday, January 31st, 2022 – 1:30 pm Central Time Zone

This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter… More →

Related Topics: Lending

July 2021

7/1/2021 10:00:00 AM          2.0 Escrow Accounts Compliance David Dickinson Webinar Compliance
7/6/2021 1:30:00 PM          1.5 Executive Total Compensation – Strategies to Motivate and Incent Mike Blanchard & Matt Brei Webinar Management/Employee Development
7/6/2021 10:00:00 AM          2.0 Alert! Marijuana and Hemp Accounts – Policy, Procedure and CIP Deborah Crawford Webinar Deposit Accounts
7/7/2021 10:00:00 AM          2.0 Fair Lending: Overview and New Developments Carl Pry Webinar Lending
7/7/2021 1:30:00 PM          2.0 Problem Loan Work-Out in Today’s Market David Osburn Webinar Lending
7/8/2021 10:00:00 AM          2.0 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
7/8/2021 1:30:00 PM          2.0 Best-Ever Compliance Checklists for Consumer Loans Anne Lolley Webinar Lending
7/8/2021 10:00:00 AM          2.0 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
7/8/2021 10:00:00 AM          2.0 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
7/12/2021 1:30:00 PM          2.0 Introduction to Commercial Lending David Osburn Webinar Lending
7/13/2021 1:30:00 PM          2.0 Opening Fiduciary Accounts Deborah Crawford Webinar Deposit Accounts
7/13/2021 10:00:00 AM          1.0 The Loyalty Factor Robb Rempel Webinar Sales
7/14/2021 1:30:00 PM          2.0 Top 15 Issues HMDA Issues Jack Holzknecht Webinar Lending
7/15/2021 10:00:00 AM          2.0 Non-Compete Agreements and Restrictive Covenants: Protecting Your Organization Bob Gregg Webinar Human Resources
7/15/2021 1:30:00 PM          2.0 Secrets to Being a Great Call Center Agent Janice Branch Webinar Management/Employee Development
7/16/2021 10:00:00 AM          1.5 Branch Manager Best Practices Vicki Kraai Webinar Management/Employee Development
7/20/2021 10:00:00 AM          2.0 Regulation CC: Holds Deborah Crawford Webinar Deposit Accounts
7/20/2021 1:30:00 PM          2.0 Troubled Debt Restructuring Jeffery Johnson Webinar Lending
7/21/2021 1:30:00 PM          1.5 FCRA Compliance: E-Oscar and Metro Matthew Urban Webinar Compliance
7/21/2021 10:00:00 AM          2.0 What Directors Need to Know About Cybersecurity Cody Delzer Webinar Security
7/21/2021 10:00:00 AM          4.0 Soft Skills Series Cultivate Webinar Management/Employee Development
7/22/2021 1:30:00 PM          2.0 Flood Insurance: Compliance Issues and Hot Spots Carl Pry Webinar Compliance
7/22/2021 10:00:00 AM          2.0 What to Do When a Customer Dies Terri Thomas Webinar Deposit Accounts
7/23/2021 10:00:00 AM          1.5 An FDCPA for the 21st Century Michael Christians Webinar Compliance
7/26/2021 1:30:00 PM          2.0 CRE Appraisals: Regulations & the Review Process Richard Hamm Webinar Lending
7/27/2021 1:30:00 PM          2.0 Opening LLC Accounts Deborah Crawford Webinar Deposit Accounts
7/27/2021 10:00:00 AM          2.0 The Active Shooter/Killer Branch Walton Webinar Security
7/28/2021 1:30:00 PM          2.0 Janice Branch TBD Janice Branch Webinar Management/Employee Development
7/28/2021 10:00:00 AM          1.5 10 Things to Know Before Your Next Core Negotiation Charlie Kelly Webinar Sales
7/29/2021 9:00:00 AM          6.0 HMDA A-Z Seminar OnDemand with Live Streaming David Dickinson Streaming Compliance
7/29/2021 1:30:00 PM          2.0 Masterful Time Management Philip Vassallo Webinar Management/Employee Development
7/29/2021 10:00:00 AM          1.5 CRA Nuts & Bolts – Five Steps to Pass the Exam Susan Costonis Webinar Compliance
7/29/2021 9:00:00 AM          6.0 HMDA A-Z Seminar OnDemand with Live Streaming David Dickinson Streaming Compliance

June 2021

June 1, 2021 10:00 AM
1.5
Onboarding Your New Hire Vicki Kraai Webinar Management/Employee Development
June 1, 2021 1:30 PM
2
Beneficial Ownership Update: Where Are We Now? Deborah Crawford Webinar Deposit Accounts
June 2, 2021 10:00 AM
2
Online Account Opening Deborah Crawford Webinar Deposit Accounts
June 2, 2021 1:30 PM
2
UDAAP: Consumer Complaint Monitoring & Avoiding Harm Dawn Kincaid Webinar Compliance
June 3, 2021 1:30 PM
2
Rebroadcast – Social Media Compliance Dawn Kincaid Webinar Compliance
June 4, 2021 10:00 AM
2
New General QM Jerod Moyer Webinar Compliance
June 7, 2021 1:30 PM
2
How to Craft an Effective Commercial Loan Write-Up David Osburn Webinar Lending
June 8, 2021 1:30 PM
2
New BSA Officer Training Deborah Crawford Webinar Deposit Accounts
June 8, 2021 10:00 AM
1.5
15 Behaviors That Make Working With You Difficult Karen Butcher Webinar Management/Employee Development
June 9, 2021 10:00 AM
2
Records Management and Retention Carl Pry Webinar Compliance
June 9, 2021 10:00 AM
2
Opening Business Accounts Deborah Crawford Webinar Deposit Accounts
June 9, 2021 1:30 PM 2 Excel Explained: Payroll Analysis David Ringstrom Webinar Computer Skills
June 10, 2021 10:00 AM
2
Employment Records and How to Keep Them Bob Gregg Webinar Human Resources
June 10, 2021 1:30 PM
1.5
Timea’s Cause Timea Nagy Webinar Risk Management/Legal
June 10, 2021 10:00 AM
1.5
Three Key Risk Assessments in Your ERM Program: ERM, IT and Internal Controls Marci Malzahn
Webinar
Risk Management/Legal
June 11, 2021 10:00 AM
2
Today’s Information Security Officer: Roles and Responsibilities Susan Orr Webinar Security
June 14, 2021 1:30 PM
2
Rebroadcast – Wire Transfer Compliance Dawn Kincaid Webinar Compliance
June 15, 2021 10:00 AM
1.5
DIY Core Systems Selections and RFPs Charlie Kelly Webinar Sales
June 15, 2021 1:30 PM
1
How to Re-Engage Your Team Rachelle Humiston Webinar Management/Employee Development
June 16, 2021 10:00 AM
2
Loan Documentation for the Agricultural Lender Robin Russell Webinar Risk Management/Legal
June 16, 2021 10:00 AM
2
Unclaimed Property Crowe Webinar Compliance
June 16, 2021 1:30 PM
2
Equipment Lease Financing Robin Russell Webinar Risk Management/Legal
June 16, 2021 10:00 AM
2
Unclaimed Property Crowe
Webinar
Compliance
June 17, 2021 1:30 PM
2
Call Report – Current Matters and Common Questions Cynthia Dopjera Webinar Reporting
June 17, 2021 10:00 AM
2
Notary Public Terri Thomas Webinar Risk Management/Legal
June 17, 2021 1:30 PM
2
Call Report – Current Matters and Common Questions Cynthia Dopjera Webinar Reporting
June 17, 2021 1:30 PM
2
Call Report – Current Matters and Common Questions Cynthia Dopjera Webinar Reporting
June 18, 2021 10:00 AM
1.5
Back to Basics: The Bank Secrecy Act Michael Christians Webinar Compliance
June 22, 2021 1:30 PM
2
Compliance for Lending (Deb for Part 1) Jack Holzknecht Webinar Lending
June 22, 2021 10:00 AM
2
SBS TBD Jon Waldman Webinar Security
June 23, 2021 1:30 PM 2 Quarterly Compliance: Summer 2021 Carl Pry Webinar Compliance
June 24, 2021 1:30 PM
2
HR Basics for Managers Jennifer Mirus Webinar Human Resources
June 24, 2021 10:00 AM
2
TRID Hot Spots Jerod Moyer Webinar TRID
June 25, 2021 10:00 AM
2
Residential Construction Lending Jeffery Johnson Webinar Lending
June 28, 2021 1:30 PM
1.5
Proactive Relationship Customer Service Melissa Marvin Webinar Management/Employee Development
June 29, 2021 1:30 PM
1.5
Diversity & Inclusion Vicki Kraai Webinar Human Resources
June 29, 2021 10:00 AM
1.5
Regulation O Molly Stull Webinar Compliance
June 30, 2021 10:00 AM
2
Small Business Lending Carl Pry Webinar Lending
June 30, 2021 1:30 PM
1.5
CAMELS Molly Stull Webinar Compliance

May 2021

May 3, 2021 1:30 PM 2 New Fair Debt Collection Practices Act and Regulation F Jack Holzknecht Webinar Lending
May 4, 2021 1:30 PM 2 Remote/Mobile Deposit Capture Susan Orr Webinar Risk Management/Legal
May 4, 2021 10:00 AM
2
Fair Lending Jerod Moyer Webinar Compliance
May 5, 2021 10:00 AM
2
Excel Explained: Speed Tips David Ringstrom Webinar Computer Skills
May 5, 2021 1:30 PM
2
Lending 101 Anne Lolley Webinar Lending
May 6, 2021 1:30 PM
2
Call Reporting for Beginners 5 Part Series ($1,145) Cynthia Dopjera Webinar Reporting
May 6, 2021 10:00 AM
2
Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc. Terri Thomas Webinar Risk Management/Legal
May 6, 2021 1:30 PM
2
Coaching Tellers to Excellence Janice Branch Webinar Management/Employee Development
May 6, 2021 1:30 PM
2
Call Reporting for Beginners 5 Part Series ($1,145) Cynthia Dopjera Webinar Reporting
May 6, 2021 1:30 PM
2
Call Reporting for Beginners 5 Part Series ($1,145) Cynthia Dopjera Webinar Reporting
May 7, 2021 10:00 AM
2
Lending to Non-Profit/Religious Institutions Jeffery Johnson Webinar Lending
May 10, 2021 1:30 PM
2
Basic Personal & Business Tax Return Analysis David Osburn Webinar Lending
May 11, 2021 10:00 AM
2
Call Report – Loan Coding and Risk Weighting Loans Cynthia Dopjera Webinar Reporting
May 11, 2021 1:30 PM
1.5
What You Need to Know About Today’s Ransomware Jon Waldman Webinar Security
May 12, 2021 1:30 PM
2
Mortgage Origination Compliance 2 Part Series ($485) Carl Pry Webinar Compliance
May 12, 2021 10:00 AM
2
Understanding Commercial Real Estate Documents Robin Russell Webinar Risk Management/Legal
May 12, 2021 1:30 PM
2
Mortgage Origination Compliance 2 Part Series ($485) Carl Pry Webinar Compliance
May 12, 2021 1:30 PM
2
Mortgage Origination Compliance 2 Part Series ($485) Carl Pry Webinar Compliance
May 13, 2021 1:30 PM
2
CRE Lending: Cash Flow Analysis & Cap Rates Richard Hamm Webinar Lending
May 14, 2021 10:00 AM
2
Loan Participations for Community Banks: Risks & Rewards Robin Russell Webinar Risk Management/Legal
May 17, 2021 1:30 PM
2
CRE Lending: Prop. Types, Lease Structures & Other Non-Fin. Risks Richard Hamm Webinar Lending
May 18, 2021 9:00 AM
5
Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit Many BTVS Management/Employee Development
May 18, 2021 10:00 AM
2
Short Term Loans Jeffery Johnson Webinar Lending
May 18, 2021 9:00 AM
5
Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit Many BTVS Management/Employee Development
May 18, 2021 1:30 PM
2
Handling Deposit Accounts and Checks at Death Deborah Crawford Webinar Deposit Accounts
May 18, 2021 9:00 AM
5
Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit Many BTVS Management/Employee Development
May 19, 2021 10:00 AM 2 BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers Deborah Crawford Webinar BSA
May 19, 2021 1:30 PM
2
Identifying and Documenting CRA Community Development Activities Jack Holzknecht Webinar Lending
May 20, 2021 1:30 PM 1 (FREE) Proving the ROI on Your Training Programs Deborah Crawford Webinar Management/Employee Development
May 20, 2021 1:30 PM
1.5
Strategies for Succession Planning and Talent Management Marci Malzahn Webinar Executive/Director
May 21, 2021 10:00 AM
1.5
Back to Basics: The CARD Act Michael Christians Webinar Compliance
May 24, 2021 1:30 PM
1
Banker’s Top 10 for Sales Success Dan Fischer Webinar Sales
May 25, 2021 10:00 AM
2
Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud Dawn Kincaid Webinar Compliance
May 25, 2021 1:30 PM
2
New to Banking?  Learn More About Our Industry Deborah Crawford Webinar Deposit Accounts
May 26, 2021 10:00 AM
2
Deposit Regulations—The Basics Deborah Crawford Webinar Deposit Accounts
May 27, 2021 10:00 AM
1.5
Introduction to ACH: The Basics Kate Cole Webinar Lending
May 27, 2021 1:30 PM
2
Attacking the Human Element Jeff Spann Webinar Security

April 2021

April 1, 2021 1:30 PM
2
Best-Ever Compliance Checklists for Commercial Loans Anne Lolley Webinar Lending
April 6, 2021 10:00 AM 2 Overdraft Programs—The Danger Zones Deborah Crawford Webinar Deposit Accounts
April 6, 2021 1:30 PM
2
Understanding Commercial Loan Documentation Robin Russell Webinar Risk Management/Legal
April 7, 2021 9:00 AM
6
TRID A-Z Seminar OnDemand with Live Streaming ($995) Jerod Moyer
Streaming
Compliance
April 7, 2021 9:00 AM 6 TRID A-Z Seminar OnDemand with Live Streaming ($995) Jerod Moyer Streaming Compliance
April 7, 2021 10:00 AM 2 IRA Distribution to Beneficiaries Patrice Konarik Webinar IRAs
April 7, 2021 1:30 PM 2 Managing a Successful Call Center Janice Branch Webinar Management/Employee Development
April 7, 2021 9:00 AM 6 TRID A-Z Seminar OnDemand with Live Streaming ($995) Jerod Moyer Streaming Compliance
April 8, 2021 10:00 AM 2 HR Marijuana Brian Goodman Webinar Human Resources
April 8, 2021 1:30 PM 1.5 How to Incorporate BCM into Your ERM Program Marci Malzahn Webinar Executive/Director
April 9, 2021 10:00 AM 1.5 Six Best Practices Behaviors for Perfect Teller Experience Melissa Marvin Webinar Management/Employee Development
April 9, 2021 10:00 AM 2 FFIEC Information Security Handbook Cody Delzer Webinar Security
April 12, 2021 1:30 PM 2 Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly! David Osburn Webinar Lending
April 13, 2021 10:00 AM
2
Seven Habits of Effective Credit Administration Jeffery Johnson Webinar Lending
April 13, 2021 1:30 PM 2 Opening Minor Accounts Deborah Crawford Webinar Deposit Accounts
April 14, 2021 10:00 AM 2 10 Hot BSA Exam Issues Deborah Crawford Webinar BSA
April 14, 2021 1:30 PM 2 Excel Explained: Pivot Tables 101 David Ringstrom Webinar Computer Skills
April 15, 2021 10:00 AM
2
Implementing Compliance Weaknesses Identified by Regulatory Agencies into Our Auditing & Monitoring Programs Molly Stull Webinar Compliance
April 15, 2021 1:30 PM
2
Top 25 Safe Deposit Compliance Issues David McGuinn Webinar Safe Deposit
April 16, 2021 10:00 AM 2 Dress Codes and Work Appearance – Spandex Is a Privilege Not a Right Bob Gregg Webinar Human Resources
April 19, 2021 1:30 PM 2 Comm. & Bus. Lending Basics for Support Personnel Richard Hamm Webinar Lending
April 20, 2021 10:00 AM 2 Overdrafts Jerod Moyer Webinar Compliance
April 20, 2021 1:30 PM 2 25 Baseline Controls Banks Struggle to Implement Shane Daniel Webinar Security
April 21, 2021 10:00 AM
1.5
Compliance 101 for New Compliance Officers Kristen Tatlock Webinar Compliance
April 21, 2021 1:30 PM
2
Top 10 Most Frequent Flood Issues Jack Holzknecht Webinar Lending
April 22, 2021 10:00 AM
2
Understanding Revocable and Irrevocable Trust Documents Terri Thomas Webinar Risk Management/Legal
April 22, 2021 1:30 PM
2
Loan Modifications: What Are the Compliance Issues? Carl Pry Webinar Compliance
April 23, 2021 10:00 AM 1.5 BSA 101 for New BSA Compliance Officers Kristen Tatlock Webinar BSA
April 26, 2021 1:30 PM 1.5 CRA – Five Steps to Pass the Exam Susan Costonis Webinar Compliance
April 27, 2021 10:00 AM 1.5 Introduction to Conducting a Compliance Audit/Review for New Compliance Officers Kristen Tatlock Webinar Compliance
April 27, 2021 1:30 PM 2 Deposit Regulatory Update 2021 Deborah Crawford Webinar Deposit Accounts
April 28, 2021 10:00 AM
2
Loan Workouts Robin Russell Webinar Risk Management/Legal
April 28, 2021 1:30 PM
1.5
Acing Your Job as a Customer Service Expert Vicki Kraai Webinar Management/Employee Development
April 29, 2021 10:00 AM
1.5
Compliance for Commercial Lenders Susan Costonis Webinar Compliance
April 29, 2021 1:30 PM
2
Remote Banking: What Are the Compliance Requirements? Carl Pry Webinar Compliance
April 30, 2021 10:00 AM 2 Incident Response Plan Susan Orr Webinar Security

March 2021

March 1, 2021 1:30 PM 2 Commercial Construction Lending Richard Hamm Webinar Lending
March 2, 2021 10:00 AM 2 Opening New Accounts 3 Part Series Suzie Jones Webinar Deposit Accounts
March 2, 2021 1:30 PM 2 Wire Transfer Compliance Dawn Kincaid Webinar Compliance
March 2, 2021 10:00 AM 2 Opening New Accounts 3 Part Series Suzie Jones Webinar Deposit Accounts
March 2, 2021 10:00 AM 2 Opening New Accounts 3 Part Series Suzie Jones Webinar Deposit Accounts
March 3, 2021 10:00 AM 2 W-9 Deposit Account Set Up and Interest Reporting – B Notices and Back Up Withholding Deborah Crawford Webinar Deposit Accounts
March 3, 2021 1:30 PM 2 The UCC for Lenders Robin Russell Webinar Risk Management/Legal
March 4, 2021 1:30 PM 2 Masterful Time Management Philip Vassallo Webinar Management/Employee Development
March 4, 2021 10:00 AM
1.5
The Four Cs of Exceptional Supervision Vicki Kraai Webinar Management/Employee Development
March 5, 2021 10:00 AM 2 Excel Explained: Creating Interactive Spreadsheets David Ringstrom Webinar Computer Skills
March 5, 2021 1:30 PM 2 Opening Accounts for Nonresident Aliens Deborah Crawford Webinar Deposit Accounts
March 8, 2021 1:30 PM 2 Advanced Collection Tools Vital in Today’s Economy David Osburn Webinar Lending
March 9, 2021 10:00 AM
1.5
Business Development Skills Vicki Kraai Webinar Management/Employee Development
March 9, 2021 1:30 PM 2 Disability Accomodations
Jennifer Mirus
Webinar Human Resources
March 10, 2021 10:00 AM 2 Third Party and Fourth Party Management Jon Waldman Webinar Security
March 10, 2021 1:30 PM
2
Consumer Real Estate Loans Anne Lolley Webinar Lending
March 11, 2021 10:00 AM 2 Legal Liabilities when Check Fraud Occurs Terri Thomas Webinar Risk Management/Legal
March 11, 2021 1:30 PM
2
Dealing with Appraisals Carl Pry Webinar Compliance
March 12, 2021 10:00 AM 1.5 New QM Standards under the Truth in Lending Act Michael Christians Webinar Compliance
March 15, 2021 1:30 PM 2 Residential Construction Lending
Richard Hamm
Webinar Lending
March 16, 2021 10:00 AM
2
Loan Denials & Other Adverse Action Notices David Dickinson Webinar Compliance
March 16, 2021 1:30 PM 2 2021 Quarterly Compliance Briefing Carl Pry Webinar Compliance
March 16, 2021 1:30 PM 2 2021 Quarterly Compliance Briefing Carl Pry Webinar Compliance
March 17, 2021 10:00 AM 2 Basic Cash Flow Analysis Jeffery Johnson Webinar Lending
March 17, 2021 1:30 PM
1.5
You’re the New Supervisor! Fasten Your Seat Belt! Karen Butcher Webinar Management/Employee Development
March 18, 2021 10:00 AM 2 Power of Attorney Terri Thomas Webinar Risk Management/Legal
March 18, 2021 1:30 PM
2
ACH Origination and Same Day Entries Kate Cole Webinar Risk Management/Legal
March 19, 2021 10:00 AM 2 Firing – It Can Be Difficult – But It Can Be Legal Bob Gregg Webinar Human Resources
March 22, 2021 1:30 PM 2 What Goes Into a Valuable Impact Analysis? Jon Waldman Webinar Security
March 23, 2021 10:00 AM
1
COVID Vaccines, Paid Leave, and Accommodations Steve Greene Webinar Human Resources
March 23, 2021 1:30 PM 2 BSA: CIP & CDD Deborah Crawford Webinar BSA
March 23, 2021 10:00 AM
1
COVID Vaccines, Paid Leave, and Accommodations Steve Greene Webinar Human Resources
March 24, 2021 10:00 AM 2 Bank Accounting – Intermediate 4 Part Series Cynthia Dopjera Webinar Reporting
March 24, 2021 1:30 PM 2 Right of Rescission – Review & Update Jack Holzknecht Webinar Lending
March 24, 2021 10:00 AM 2 Bank Accounting – Intermediate 4 Part Series Cynthia Dopjera Webinar Reporting
March 24, 2021 10:00 AM 2 Bank Accounting – Intermediate 4 Part Series Cynthia Dopjera Webinar Reporting
March 25, 2021 10:00 AM 2 2020/2021 IRA Reporting Requirements – 101 Patrice Konarik Webinar IRAs
March 25, 2021 1:30 PM
2
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income Marci Malzahn Webinar Executive/Director
March 25, 2021 1:30 PM 2 8 Steps to Improve Cross-Selling Janice Branch Webinar Management/Employee Development
March 29, 2021 1:30 PM 1 High Touch Coaching in a High-Tech World Dan Fischer Webinar Sales
March 30, 2021 10:00 AM 2 Checks – Endorsements, Fraud and Compliance Issues Deborah Crawford Webinar Deposit Accounts
March 31, 2021 1:30 PM 2 CTRs and SARS:  Line by Line Deborah Crawford Webinar Deposit Accounts
March 31, 2021 10:00 AM 2 Basic Bankruptcy for Bankers Robin Russell Webinar Risk Management/Legal
March 31, 2021 1:30 PM 2 BSA/AML & OFAC Compliance 2 Part Series Carl Pry Webinar BSA
March 31, 2021 1:30 PM 2 BSA/AML & OFAC Compliance 2 Part Series Carl Pry Webinar BSA
March 31, 2021 1:30 PM 2 BSA/AML & OFAC Compliance 2 Part Series Carl Pry Webinar BSA

February 2021

February 1, 2021 1:30 PM 2 State of HMDA in 2021 Carl Pry Webinar Compliance
February 1, 2021 1:30 PM 2 CRE Appraisals: Regulations & the Review Process Richard Hamm Webinar Lending
February 2, 2021 10:00 AM 2 Hemp Update! Many State Plans Now Approved Deborah Crawford Webinar Deposit Accounts
February 2, 2021 1:30 PM 1.5 Esign for Lenders Susan Costonis Webinar Lending
February 3, 2021 10:00 AM 6 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming Carl Pry Streaming Compliance
February 3, 2021 1:30 PM 2 Audit Report Writing Philip Vassallo Webinar Management/Employee Development
February 3, 2021 10:00 AM 2 Incident Response Jon Waldman Webinar Security
February 3, 2021 10:00 AM 6 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming Carl Pry Streaming Compliance
February 3, 2021 10:00 AM 6 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming Carl Pry Streaming Compliance
February 4, 2021 1:30 PM 2 Alert! BSA Implications – National Defense Authorization Act Passed! Deborah Crawford Webinar Deposit Accounts
February 4, 2021 10:00 AM 2 Top Ten Loan Documentation Mistakes and How to Avoid Them Robin Russell Webinar Risk Management/Legal
February 4, 2021 1:30 PM 2 Alert! BSA Implications – National Defense Authorization Act Passed! Deborah Crawford Webinar Deposit Accounts
February 5, 2021 10:00 AM 2 Excel Explained: Spreadsheet Errors David Ringstrom Webinar Computer Skills
February 8, 2021 1:30 PM 2 Introduction to Consumer Lending David Osburn Webinar Lending
February 9, 2021 10:00 AM 1.5 IT Excellence: 8 Ways to Improve Responsiveness and Results in Information Technology Tim Malzahn Webinar Risk Management/Legal
February 9, 2021 1:30 PM 2 Regulation CC Training for Tellers Deborah Crawford Webinar Deposit Accounts
February 10, 2021 10:00 AM 2 Protecting Your Salaried-Exempt Status Bob Gregg Webinar Human Resources
February 10, 2021 1:30 PM 2 CFPB Regulatory Opinions Jack Holzknecht Webinar Lending
February 11, 2021 1:30 PM 1.5 Biden Administration Regulatory Changes Steve Greene Webinar Human Resources
February 11, 2021 10:00 AM
6
Bank Trainers Winter 2021 Virtual Summit: Breaking [Training] Barriers with Tech Multiple BTVS Training
February 11, 2021 10:00 AM 2 Federal Benefit Payments Garnishment Requirements Terri Thomas Webinar Risk Management/Legal
February 11, 2021 1:30 PM 2 CRE Appraisals: Components, Approaches to Value & Cap Rates Richard Hamm Webinar Lending
February 11, 2021 1:30 PM 1.5 Biden Administration Regulatory Changes Steve Greene Webinar Human Resources
February 11, 2021 10:00 AM 6 Bank Trainers Winter 2021 Virtual Summit: Breaking [Training] Barriers with Tech Multiple BTVS Training
February 12, 2021 10:00 AM
1.5
Train Smarter and More Effectively Vicki Kraai Webinar Management/Employee Development
February 15, 2021 na Webinar Subscription Packages WSP Training
February 16, 2021 10:00 AM 2 BSA Emerging Issues Deborah Crawford Webinar BSA
February 16, 2021 1:30 PM 2 Advanced TRID Jerod Moyer Webinar TRID
February 16, 2021 1:30 PM 2 Nailing Your Job of Head Teller Janice Branch Webinar Management/Employee Development
February 16, 2021 1:30 PM 2 Advanced TRID Jerod Moyer Webinar TRID
February 16, 2021 10:00 AM 2 BSA Emerging Issues Deborah Crawford Webinar BSA
February 17, 2021 10:00 AM 1.5 ACH Rule Changes for 2021 and Beyond Kate Cole Webinar Lending
February 17, 2021 1:30 PM 2 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
February 17, 2021 1:30 PM 2 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
February 17, 2021 1:30 PM 2 Call Report Lending Schedules 2 Part Series Cynthia Dopjera Webinar Reporting
February 18, 2021 10:00 AM 2 What to Do When a Customer Dies Terri Thomas Webinar Deposit Accounts
February 18, 2021 10:00 AM 1.5 Social Media Compliance Dawn Kincaid Webinar Compliance
February 19, 2021 10:00 AM 2 Responsibilities of the ISO Jon Waldman Webinar Security
February 22, 2021 1:30 PM 2 Call Report Update Cynthia Dopjera Webinar Reporting
February 22, 2021 1:30 PM 2 Call Report Update Cynthia Dopjera Webinar Reporting
February 23, 2021 10:00 AM 6 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming Deborah Crawford Streaming BSA
February 23, 2021 10:00 AM 1.5 Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results Marci Malzahn Webinar Risk Management/Legal
February 23, 2021 1:30 PM 1.5 Foreclosures Carl Pry Webinar Compliance
February 23, 2021 10:00 AM 6 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming Deborah Crawford Streaming BSA
February 23, 2021 1:00 PM
0.5
(FREE) Significant Learning: Why and How to Make it the End Game of Training Honey Shelton Webinar Management/Employee Development
February 23, 2021 10:00 AM 6 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming Deborah Crawford Streaming BSA
February 24, 2021 10:00 AM 2 HR Basics for Managers Jennifer Mirus Webinar Human Resources
February 24, 2021 1:30 PM 2 Letters of Credit Robin Russell Webinar Risk Management/Legal
February 24, 2021 10:00 AM
1.5
Are You Determined to Lead an Exceptional Branch? Vicki Kraai Webinar Management/Employee Development
February 25, 2021 10:00 AM 2 Health Savings Accounts – Clarifying the Rules Patrice Konarik Webinar IRAs
February 25, 2021 1:30 PM 2 Escrows Carl Pry Webinar Compliance
February 26, 2021 10:00 AM 2 Troubled Debt Restructuring Jeffery Johnson Webinar Lending

January 2021

January 3, 2020 10:00 AM 1.5 BW: How to Improve and Strengthen Controls Over Indirect Lending Bruce Hull Lending
January 6, 2020 1:30 PM 1.5 BW: 10 Practices To Create and Present Engaging Training Honey Shelton Human Resources
January 6, 2020 1:30 PM 2 BW: Best-Ever Compliance Checklists for Consumer Loans Anne Lolley Compliance
January 7, 2020 10:00 AM 2 BW: Beneficial Ownership Deborah Crawford Deposit Accounts
January 7, 2020 1:30 PM 2 BW: Basics of Banking: An Overview David Osburn Lending
January 8, 2020 1:30 PM 2 BW: Implementing Regulation CC Changes Deborah Crawford Deposit Accounts
January 8, 2020 10:00 AM 1.5 BW: Train Smarter & More Effectively Honey Shelton Management/Employee Development
January 8, 2020 10:00 AM 2 BW: Basic Business Entities & Other Commercial Borrowers Robin Russell Lending
January 9, 2020 1:30 PM 2 BW: Writing Marijuana Procedures and Policy Deborah Crawford Deposit Accounts
January 9, 2020 10:00 AM 1 BW: 5 Strategies to Jump Start Core Deposit Growth in 2020 Haberfeld Sales
January 10, 2020 10:00 AM 1.5 BW: DIY Systems Selection Charlie Kelly Risk Management/Legal
January 13, 2020 1:30 PM 1 BW: Does Your Team Need to Acquire & Grow New Relationships? Alex Cole Sales
January 14, 2020 1:30 PM 2 BW: CRE Appraisals: Components, Approaches to Value & Cap Rates Richard Hamm Lending
January 14, 2020 10:00 AM 2 BW: Compliance Management David Dickinson Compliance
January 15, 2020 1:30 PM 2 BW: TRID Amendments 2020 Carl Pry Compliance
January 15, 2020 10:00 AM 1.5 BW: When to Coach? When to Supervise? Honey Shelton Management/Employee Development
January 16, 2020 1:30 PM 2 BW: Opening Business Accounts Deborah Crawford Deposit Accounts
January 16, 2020 10:00 AM 2 BW: Sexual Harassment and Respectful Workplace Bob Gregg Human Resources
January 17, 2020 10:00 AM 2 BW: How to Avoid Safe Deposit Litigations David McGuinn Safe Deposit
January 21, 2020 10:00 AM 2 BW: CRA Nuts & Bolts Susan Costonis Lending
January 21, 2020 1:30 PM 2 BW: Writing an Effective Credit Memo Jeffery Johnson Lending
January 22, 2020 1:30 PM 2 BW: IRA Update – Catching Up with the Latest Changes Patrice Konarik IRAs
January 22, 2020 10:00 AM 2 BW: Basics of Real Estate Loan Documentation Robin Russell Lending
January 23, 2020 1:30 PM 2 BW: Writing Teller Procedures and Training Deborah Crawford Deposit Accounts
January 23, 2020 10:00 AM 1.5 BW: Privacy of Consumer Financial Information Michael Christians Lending
January 24, 2020 10:00 AM 2 BW: Update! Nonresident Aliens: Interest Reporting, CIP and CDD Deborah Crawford Lending
January 27, 2020 1:30 PM 2 BW: Incident Response – Plan to Fail Well Buzz Hillestad Risk Management/Legal
January 27, 2020 1:30 PM 1.5 BW: A Deep Dive into E-Oscar Reporting – A Look at Common Scenarios and Approaches Gina Lowdermilk Risk Management/Legal
January 28, 2020 10:00 AM 2 BW: Dealing with Subpoenas Terri Thomas Risk Management/Legal
January 28, 2020 1:30 PM 1.5 BW: Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank Marci Malzahn Risk Management/Legal
January 29, 2020 10:00 AM 2 BW: FTC Endorsement Guides Jack Holzknecht Lending
January 29, 2020 1:30 PM 2 BW: W-9 Deposit Account Set Up and Interest Reporting Deborah Crawford Deposit Accounts
January 30, 2020 1:30 PM 2 BW: Escrows Carl Pry Compliance
January 30, 2020 10:00 AM 2 BW: Nailing Your Job of Head Teller Janice Branch Management/Employee Development
January 31, 2020 10:00 AM 2 BW: Health Savings Accounts – Clarifying the Rules Patrice Konarik IRAs

December 2020

December 1, 2020 1:30 PM 2
BW: Robin Russell TBD/Real Estate Leases
Robin Russell Lending
December 1, 2020 10:00 AM 2
BW: Are Safe Deposit Boxes on Their Way Out?
David McGuinn Safe Deposit
December 2, 2020 1:30 PM 2 BW: Reg CC: Holds Deborah Crawford Deposit Accounts
December 2, 2020 10:00 AM 2 BW: Power of Attorney Terri Thomas Risk Management/Legal
December 3, 2020 1:30 PM 2 BW: CTR Line by Line Deborah Crawford Deposit Accounts
December 3, 2020 10:00 AM 2 BW: Quarterly Compliance: Winter Carl Pry Compliance
December 4, 2020 10:00 AM 2 BW: Robin Russell TBD/Environmental/Oil Gas/Cannabis Robin Russell Risk Management/Legal
December 7, 2020 1:30 PM 2 BW: Commercial Construction Lending Richard Hamm Lending
December 8, 2020 10:00 AM 2
BW: E-Sign for Lending and Critical E-Sign Implementation Issues
Susan Costonis Lending
December 8, 2020 10:00 AM 2 BW: FCRA Eoscar Matt Urban Lending
December 8, 2020 1:30 PM 2 BW: Excel 101: Introduction to Spreadsheets David Ringstrom Computer Skills
December 9, 2020 10:00 AM 2 BW: Regulation E Error Resolutions and Disputes David Dickinson Lending
December 9, 2020 1:30 PM 2 BW: How to Use Your Risk Assessment Chad Knutson Risk Management/Legal
December 10, 2020 10:00 AM 2 BW: Opening Business Accounts Suzie Jones Lending
December 10, 2020 1:30 PM 2 BW: Nonresident Aliens Deborah Crawford Deposit Accounts
December 11, 2020 10:00 AM 2 BW: SARs and COVID Fraud Deborah Crawford BSA
December 11, 2020 10:00 AM 1.5 BW: Coaching Skills Bootcamp Vicki Kraai Management/Employee Development
December 14, 2020 1:30 PM 2 BW: Understanding Revocable and Irrevocable Trust Documents Terri Thomas Risk Management/Legal
December 15, 2020 1:30 PM 2 BW: BSA Year End Deborah Crawford Deposit Accounts
December 15, 2020 10:00 AM 2 BW: Open-End Credit Rules – Most Common Issues Jack Holzknecht Lending
December 16, 2020 1:30 PM 2 BW: Deposit Operations Year End Deborah Crawford Deposit Accounts
December 16, 2020 10:00 AM 2 BW: Residential Construction Lending Jeffery Johnson Lending
December 17, 2020 1:30 PM 2 BW: IRS Reporting Carl Pry Compliance
December 17, 2020 10:00 AM 2 BW: Notary Terri Thomas Risk Management/Legal
December 17, 2020 1:30 PM 1.5 BW: Call Report Update Cynthia Dopjera Reporting
December 18, 2020 1:30 PM 2 BW: Commercial Real Estate in Today’s Economy David Osburn Lending

November 2020

November 2, 2020 1:30 PM 1.5 BW: BSA 101 for New BSA Compliance Officers Kristin Tatlock Management/Employee Development
November 3, 2020 1:30 PM 2 BW: Technical Skills for Your Teller Deborah Crawford Deposit Accounts
November 3, 2020 10:00 AM 1.5 BW: Branch Controls & Accountability Molly Stull Lending
November 4, 2020 1:30 PM 2 BW: Opening and Managing Court Ordered Accounts Deborah Crawford Deposit Accounts
November 4, 2020 10:00 AM 2
BW: Excel Explained: Charts
David Ringstrom Computer Skills
November 5, 2020 1:30 PM 2
BW: Compliance Rules for Commercial Loans
Susan Costonis Lending
November 5, 2020 10:00 AM 1 BW: The 5 Keys to Coaching for Bank Managers Alex Cole Sales
November 6, 2020 10:00 AM 2 BW: Legal Essentials for Lenders Robin Russell Risk Management/Legal
November 9, 2020 1:30 PM 2 BW: CRE Lending: Cash Flow Analysis & Cap Rates Richard Hamm Lending
November 10, 2020 1:30 PM 2
BW: Writing New Account Procedures
Deborah Crawford Deposit Accounts
November 10, 2020 10:00 AM 2
BW: ATR, QM, HCM & HPML
Jerod Moyer Lending
November 10, 2020 10:00 AM 2
BW: Mortgage Servicing
Carl Pry Compliance
November 12, 2020 1:30 PM 2
BW: Reg E – Five Best Practices
Susan Costonis Lending
November 12, 2020 10:00 AM 1.5 BW: Wire Transfer Compliance, including Combating Fraud & International Remittance Transfers Dawn Kincaid Lending
November 13, 2020 10:00 AM 2
BW: Accounts Receivable and Inventory Financing
Jeffery Johnson Lending
November 16, 2020 1:30 PM 2
BW: Advanced Commercial Loan Documents
Robin Russell Lending
November 17, 2020 1:30 PM 2
BW: Beneficial Ownership: Where are we now?
Deborah Crawford Deposit Accounts
November 17, 2020 10:00 AM 2
BW: Compliance for Commercial Lenders
Jack Holzknecht Compliance
November 18, 2020 10:00 AM 1.5
BW: Introduction to Conducting a Compliance Audit/Review for New Compliance Officers
Kristin Tatlock Management/Employee Development
November 18, 2020 1:30 PM 2
BW: Deb TBD
Deborah Crawford Deposit Accounts
November 19, 2020 10:00 AM 2
BW: Legal Liabilities when Check Fraud Occurs
Terri Thomas Risk Management/Legal
November 19, 2020 1:30 PM 2
BW: Customer Service vs Customer Experience
Janice Branch Management/Employee Development
November 20, 2020 10:00 AM 2
BW: Top Fifty (50) “Most Important” Safe Deposit Procedures
David McGuinn Safe Deposit
November 23, 2020 1:30 PM 2 BW: Commercial and Industrial (C&I) Lending in Today’s Competitive Market David Osburn Lending
November 24, 2020  10:00 AM 2
BW: Dealing with Appraisals
Carl Pry Compliance
November 24, 2020 1:30 PM 2
BW: Lending 101
Anne Lolley Lending
November 30, 2020 1:30 PM 2
BW: Phishing 101
Chad Knutson Risk Management/Legal

October 2020

October 1, 2020 10:00 AM 1.5
BW: Being Strategic with Base Compensation for Non-Executive Positions
Mike Blanchard & Matt Brei Human Resources
October 1, 2020 10:00 AM 2
BW: BSA/AML Compliance Part 1
Carl Pry Compliance
October 1, 2020 1:30 PM 2
BW: Dealing with Subpoenas
Terri Thomas Risk Management/Legal
October 2, 2020 10:00 AM 2
BW: Emergency Savings Programs
Deborah Crawford Deposit Accounts
October 5, 2020 1:30 PM 2
BW: Loan Doc 101 Pt. 1
Robin Russell Lending
October 6, 2020 1:30 PM 2
BW: Serve Well, Sell Right at the Branch
Janice Branch Management/Employee Development
October 6, 2020 10:00 AM 2
BW: Loan Doc 101 Pt. 2
Robin Russell Lending
October 7, 2020 10:00 AM 2
BW: Performing Your ACH Audit and Tips for Your ACH Risk Assessment
Kate Cole Risk Management/Legal
October 8, 2020 10:00 AM 2
BW: E-Sign for Lending and Critical E-Sign Implementation Issues
Susan Costonis Lending
October 8, 2020 1:30 PM 2
BW: TRID for Construction Loans
Jerod Moyer Compliance
October 9, 2020 10:00 AM 2
BW: Poor Box Drilling Creates Lawsuits
David McGuinn Safe Deposit
October 13, 2020 1:30 PM 2
BW: CDD Update
Deborah Crawford Deposit Accounts
October 14, 2020 1:30 PM 2
BW: W9, W8BEN
Deborah Crawford Deposit Accounts
October 14, 2020 10:00 AM 1.5
BW: Coaching Skills Bootcamp
Honey Shelton Management/Employee Development
October 15, 2020 10:00 AM 2
BW: Officer Calling: Prospecting, Preparing & Presentation
Jeffery Johnson Lending
October 15, 2020 1:30 PM 2
BW: Excel: Filtering and Slicing Data
David Ringstrom Computer Skills
October 16, 2020 10:00 AM 2 BW: Outsourced Third Party Risk Management (Vendor) Program Susan Orr Risk Management/Legal
October 19, 2020 1:30 PM 2 BW: Advanced Tax Return David Osburn Lending
October 20, 2020 10:00 AM 2 BW: FLSA: Beyond the Basics Bob Gregg Risk Management/Legal
October 20, 2020 1:30 PM 1.5 BW: CUSN Part 1 Kristin Tatlock Management/Employee Development
October 21, 2020 10:00 AM 2
BW: Common Pitfalls of ARM Disclosures
Jack Holzknecht Lending
October 21, 2020  1:30 PM 2
BW: BSA/AML Compliance Part 2
Carl Pry Compliance
October 22, 2020 10:00 AM 2
BW: IRA: Distributions and Beneficiaries
Patrice Konarik IRAs
October 22, 2020 1:30 PM 2
BW: Treasury Management: A Powerful Tool to Increase Deposits and Fee Income
Marci Malzahn Executive/Director
October 23, 2020 10:00 AM 2 BW: Reporting Critical Information Security Chad Knutson Risk Management/Legal
October 26, 2020 1:30 PM 2 BW: Comm. & Bus. Lending Basics for Support Personnel Richard Hamm Lending
October 27, 2020 1:30 PM 2 BW: Developing BSA Training Deborah Crawford Deposit Accounts
October 27, 2020 10:00 AM 2
BW: Accounts Receivable and Inventory Financing
Jeffery Johnson Lending
October 28, 2020 1:30 PM 2 BW: SAR Decision Making Deborah Crawford Deposit Accounts
October 28, 2020 10:00 AM 1.5 BW: 15 Reasons Training Doesn’t Stick Honey Shelton Management/Employee Development
October 29, 2020 10:00 AM 2 BW: Flood Insurance Jerod Moyer Lending
October 29, 2020 1:30 PM 2 BW: New Deposit Compliance Officer Orientation Deborah Crawford Deposit Accounts
October 30, 2020 10:00 AM 2
BW: IRA: Auditing and Compliance
Patrice Konarik IRAs

September 2020

September 1, 2020 10:00 AM 2
BW: Making the Case: Here’s What We Want to Train and Why
E.J. Kritz Human Resources
September 1, 2020 1:30 PM 1.5
BW: Strategic Planning for Financial Institutions – It’s All about Your Strategy
Marci Malzahn Executive/Director
September 2, 2020 1:30 PM 2
BW: Excel: Automating Financial Statements
David Ringstrom Computer Skills
September 2, 2020 10:00 AM 2
BW: Thirty (30) Steps to Audit Your Safe Deposit Area
David McGuinn Safe Deposit
September 3, 2020 10:00 AM 1
BW: Shattered Myths of Banking
Haberfeld Sales
September 3, 2020 1:30 PM 2 BW: Best-Ever Compliance Checklists for Commercial Loans Anne Lolley Compliance
September 8, 2020 1:30 PM 2 BW: 3rd Quarter Deposit Regulation Update Deborah Crawford Deposit Accounts
September 8, 2020 10:00 AM 2
BW: Garnishments
Terri Thomas Risk Management/Legal
September 9, 2020 1:30 PM 2 BW: Audit Report Writing Philip Vassallo Management/Employee Development
September 9, 2020 10:00 AM 2
BW: Loan Participations for Community Banks
Robin Russell Lending
September 10, 2020 10:00 AM 2
BW: Quarterly Compliance: Fall
Carl Pry Compliance
September 10, 2020 10:00 AM 2
BW: IRA: The Basics
Patrice Konarik IRAs
September 10, 2020 1:30 PM 2
BW: Violence in Your Workplace
Carol Dodgen Risk Management/Legal
September 11, 2020 10:00 AM 2
BW: Seven Habits of Effective Credit Administration in Commercial Banks
Jeffery Johnson Lending
September 14, 2020 1:30 PM 2
BW: Advanced Cash Flow
David Osburn Lending
September 14, 2020 1:30 PM 2
BW: Flood Insurance
Carl Pry Compliance
September 15, 2020 10:00 AM 2
BW: Understanding TIL Disclosures for Non-TRID Loans
Jack Holzknecht Lending
September 16, 2020 10:00 AM 2
BW: CRA Nuts and Bolts
Susan Costonis Lending
September 16, 2020 1:30 PM 2
BW: Agricultural Loan Documentation
Robin Russell Lending
September 16, 2020 9:00 AM 7
Streaming: GetTechnical Streaming Event 1
Deborah Crawford Deposit Accounts
September 17, 2020 9:00 AM 7
Streaming: GetTechnical Streaming Event 2
Deborah Crawford Deposit Accounts
September 17, 2020 10:00 AM 2
BW: IRA Rollovers vs. Transfers
Patrice Konarik IRAs
September 17, 2020 1:30 PM 1
BW: Create Engaging Conversations in the Branch of the Future
Alex Cole Sales
September 18, 2020 10:00 AM 2
BW: Call Report for Banks – Recent Changes, Highlights, and Pitfalls
3PR Reporting
September 21, 2020 1:30 PM 2
BW: Opening LLC Accounts
Deborah Crawford Deposit Accounts
September 21, 2020 1:30 PM 2
BW: Residential Construction Lending
Richard Hamm Lending
September 22, 2020 1:30 PM 2
BW: BSA Officer Annual Training
Deborah Crawford Deposit Accounts
September 22, 2020 10:00 AM 2
BW: Call Reports: RC-C Loan Coding and Related RC-R Reporting
3PR Reporting
September 23, 2020 10:00 AM 2
BW: TRID for Beginners
Jerod Moyer TRID
September 23, 2020 1:30 PM 1.5
BW: Collections
Matt Urban Lending
September 24, 2020 10:00 AM 2
BW: Employment Records and How to Keep Them
Bob Gregg Human Resources
September 28, 2020 1:30 PM 1.5
BW: 10 Practices To Create and Present Engaging Training
Honey Shelton Management/Employee Development
September 29, 2020 1:30 PM 2
BW: Opening Trust Accounts
Deborah Crawford Deposit Accounts
September 29, 2020 10:00 AM 2
BW: Setoff
Terri Thomas Risk Management/Legal
September 30, 2020 10:00 AM 2
BW: FFIEC Business Continuity Handbook
Chad Knutson Risk Management/Legal
September 30, 2020 1:30 PM 2
BW: HR Basics for Supervisors
Jennifer Mirus Human Resources

August 2020

August 3, 2020 1:30 PM 2 BW: UCC Jeffery Johnson Lending
August 4, 2020 10:00 AM 2 BW: ACH Origination for Lenders Kate Cole Risk Management/Legal
August 4, 2020 1:30 PM 2 BW: Bank Accounting for Beginners – Part 2 3PR Reporting
August 5, 2020 1:30 PM 2 BW: Opening Accounts for Nonprofits, Charity, Benefit and Associations Deborah Crawford Deposit Accounts
August 5, 2020 10:00 AM 2 BW: Advertising David Dickinson Compliance
August 6, 2020 10:00 AM 2 BW: Bank Accounting for Beginners – Part 3 3PR Reporting
August 6, 2020 1:30 PM 2 BW: ESIGN and UETA for Deposits Deborah Crawford Deposit Accounts
August 7, 2020 10:00 AM 2 BW: Fair Lending Carl Pry Compliance
August 10, 2020 1:30 PM 1.5 BW: Financial Fraud in the COVID-19 World Kate Cole Risk Management/Legal
August 11, 2020 10:00 AM 1.5 BW: BSA for the Lending Department: The Specifics Dawn Kincaid Lending
August 11, 2020 1:30 PM 2 BW: New Technology Thompson Consulting Risk Management/Legal
August 12, 2020 10:00 AM 2 BW: Auditing Your Anti-Harassment Policies and Process Bob Gregg Human Resources
August 12, 2020 1:30 PM 2 BW: Call Report – Lending Schedules for Banks Part 1 3PR Reporting
August 13, 2020 1:30 PM 2 BW: Cannabis Update:  Marijuana and Hemp Deborah Crawford Deposit Accounts
August 13, 2020 10:00 AM 2 BW: Call Report – Lending Schedules for Banks Part 2 3PR Reporting
August 14, 2020 10:00 AM 2 BW: Excel Speed Tips David Ringstrom Computer Skills
August 17, 2020 1:30 PM 2 BW: Strategic Loan Pricing Richard Hamm Lending
August 18, 2020 10:00 AM 2 BW: TRID Issues Carl Pry Compliance
August 18, 2020 1:30 PM 1.5 BW: When to Coach, When to Supervise Honey Shelton Management/Employee Development
August 19, 2020 10:00 AM 2 BW: HMDA Violations – Common Challenges & Solutions Susan Costonis Lending
August 19, 2020 1:30 PM 1.5 BW: Implementing the Revised URLA:  Here are the Details Molly Stull Lending
August 20, 2020 10:00 AM 1.5 BW: Director Compensation and Compensation Committee Best Practices Mike Blanchard & Matt Brei Human Resources
August 20, 2020 1:30 PM 2 BW: Compliance for Commercial Lending Carl Pry Compliance
August 21, 2020 10:00 AM 2 BW: Digital Forensics & Incident Response Chad Knutson Risk Management/Legal
August 24, 2020 1:30 PM 2 BW: Advanced Financial Statement Analysis David Osburn Lending
August 25, 2020 10:00 AM 2 BW: Current Status of the ATR/QM Rules Jack Holzknecht Lending
August 25, 2020 1:30 PM 1.5 BW: Vendor Management Program – How Model Risk Fits In Marci Malzahn Risk Management/Legal
August 25, 2020 9:00 AM 14 2 Day IRA Streaming Patrice Konarik IRAs
August 25, 2020 9:00 AM 7 IRA Basic Streaming Patrice Konarik IRAs
August 26, 2020 9:00 AM 7
IRA Advanced Streaming
Patrice Konarik IRAs
August 26, 2020 10:00 AM 2
BW: ACH Exception Processing
Kate Cole Risk Management/Legal
August 26, 2020 1:30 PM 2 BW: Deferred Taxes 3PR Reporting
August 27, 2020 10:00 AM 1.5
BW: An Introduction to Fiduciary Accounts
Michael Christians Compliance
August 27, 2020 1:30 PM 2 BW: BSA Emerging Issues–Impact of COVID on Transaction Monitoring Deborah Crawford Deposit Accounts
August 28, 2020 10:00 AM 2
BW: Power of Attorney Documents – How to Prevent Loss
Deborah Crawford Deposit Accounts
August 31, 2020 1:30 PM 2
BW: Credit Analysis Basics
David Osburn Lending

July 2020

July 6, 2020 1:30 PM 2 BW: Total TRID Training (Part 3 of 4) Jack Holzknecht TRID
July 7, 2020 10:00 AM 2 BW: Dealing with Subpoenas Terri Thomas Risk Management/Legal
July 7, 2020 1:30 PM 2 BW: Best-Ever Compliance Checklists for Consumer Loans Anne Lolley Compliance
July 8, 2020 10:00 AM 2 BW: Escrows David Dickinson Lending
July 8, 2020 1:30 PM 1 BW: Increasing Fee Income without Raising Fees Haberfeld Sales
July 9, 2020 1:30 PM 2 BW: BSA: CIP and CDD Update Deborah Crawford BSA
July 10, 2020 10:00 AM 1.5 BW: Branch Manager Best Practices Honey Shelton Management/Employee Development
July 10, 2020 10:00 AM 2 BW: Total TRID Training (Part 4 of 4) Jack Holzknecht TRID
July 13, 2020 1:30 PM 2 BW: Introduction to Commercial Lending David Osburn Lending
July 14, 2020 1:30 PM 2 BW: Online Account Opening Deborah Crawford Deposit Accounts
July 14, 2020 10:00 AM 2 BW: Marketing & Advertising Part 1 Carl Pry Compliance
July 15, 2020 10:00 AM 2 BW: Customer Dies Terri Thomas Deposit Accounts
July 15, 2020 1:30 PM 2 BW: Social Media and the Financial Institution – Risk and Controls Susan Orr Risk Management/Legal
July 16, 2020 10:00 AM 2 BW: Top Compliance Violations Carl Pry Compliance
July 16, 2020 1:30 PM 2 BW: Checks—Endorsements, Fraud and Compliance Issues Deborah Crawford Deposit Accounts
July 17, 2020 10:00 AM 2 BW: Marketing & Advertising Part 2 Carl Pry Compliance
July 20, 2020 1:30 PM 2 BW: Lending to Churches & Other Religious Institutions Jeffery Johnson Lending
July 21, 2020 10:00 AM 1.5 BW: Reg H Thompson Consulting Risk Management/Legal
July 21, 2020 1:30 PM 1.5 BW: Rise of Fintech in Consumer Loans: Threat or Opportunity? Tyler DuBusky Lending
July 22, 2020 10:00 AM 1.5 BW: The Fair Debt Collection Practices Act: Then and Now Michael Christians Compliance
July 22, 2020 1:30 PM 2 BW: 25 Overdraft Privilege Issues and How to Avoid them Deborah Crawford Deposit Accounts
July 23, 2020 10:00 AM 1.5 BW: Executive Total Compensation – Strategies to Motivate and Incent Mike Blanchard & Matt Brei Human Resources
July 23, 2020 1:30 PM 2 BW: 25 Questions Customers Ask About Business Accounts Deborah Crawford Deposit Accounts
July 24, 2020 10:00 AM 2 BW: SSAE 18, Soc 1, Soc 2 Chad Knutson Risk Management/Legal
July 27, 2020 1:30 PM 2 BW: CRE Appraisals: Regulations & the Review Process Richard Hamm Lending
July 28, 2020 1:30 PM 2 BW: Opening Minor Accounts Deborah Crawford Deposit Accounts
July 30, 2020 10:00 AM 2 BW: Secrets to Being a Great Call Center Agent Janice Branch Management/Employee Development
July 30, 2020 1:30 PM 2 BW: Flood Rules for Commercial Real Estate Susan Costonis Lending

June 2020

June 2, 2020 10:00 AM 2 BW: Mortgage Origination Compliance Part 2 Carl Pry Compliance
June 2, 2020 1:30 PM 1.5 BW: Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud Dawn Kincaid Lending
June 3, 2020 10:00 AM 2 BW: Power of Attorney Terri Thomas Risk Management/Legal
June 3, 2020 1:30 PM 1.5 BW: COVID-19 Pandemic Regulatory Guidance Michael Christians Compliance
June 4, 2020 10:00 AM 2 BW: Bank Call Report Preparation for Beginners – Part 5 3PR Reporting
June 4, 2020 1:30 PM 2 BW: Quarterly Compliance: Summer Carl Pry Compliance
June 5, 2020 10:00 AM 2 BW: Vendor Management 2020 Jon Waldman Risk Management/Legal
June 8, 2020 1:30 PM 2 BW: How to Craft an Effective Commercial Loan Write-Up David Osburn Lending
June 9, 2020 10:00 AM 2 BW: Trusts Terri Thomas Risk Management/Legal
June 9, 2020 1:30 PM 1.5 BW: Onboarding Your New Hire Honey Shelton Management/Employee Development
June 10, 2020 1:30 PM 2 BW: Masterful Time Management Philip Vassallo Management/Employee Development
June 10, 2020 10:00 AM 2 BW: What Does the FDIC and CSBS INTREx Entail? Susan Orr Risk Management/Legal
June 11, 2020 10:00 AM 2 BW: Notary Public Terri Thomas Risk Management/Legal
June 11, 2020 1:30 PM 1.5 BW: Income Opportunities: Near-prime Consumer Loan Takeout Programs Tyler DuBusky Lending
June 15, 2020 1:30 PM 2 BW: CRE Lending: Prop. Types, Lease Structures & Other Non-Fin. Risks Richard Hamm Lending
June 16, 2020 10:00 AM 2 BW: Records Management & Retention Carl Pry Compliance
June 16, 2020 1:30 PM 1.5 BW: Strategies for Succession Planning and Talent Management Marci Malzahn Executive/Director
June 17, 2020 10:00 AM 2 BW: Addressing Threats of Violence Bob Gregg Human Resources
June 17, 2020 1:30 PM 2 BW: Remote Banking – What Are the Compliance Requirements? Carl Pry Compliance
June 18, 2020 1:30 PM 2 BW: Excel Explained: Basic Pivot Tables David Ringstrom Computer Skills
June 18, 2020 10:00 AM 1.5 BW: Being Strategic with Base Compensation for Non-Executive Positions Mike Blanchard & Matt Brei Human Resources
June 19, 2020 10:00 AM 1.5 BW: Ag Lending Compliance Molly Stull Lending
June 22, 2020 1:30 PM 2 BW: Ransomware Attacks Chad Knutson Risk Management/Legal
June 23, 2020 1:30 PM 2 BW: Auditing Your Signature Cards Deborah Crawford Deposit Accounts
June 23, 2020 10:00 AM 2 BW: You’re The Information Security Officer – Now What? Role and Responsibility Susan Orr Risk Management/Legal
June 24, 2020 1:30 PM 2 BW: New BSA Officer Training Deborah Crawford BSA
June 24, 2020 10:00 AM 2 BW: HMDA Hot Spots David Dickinson Lending
June 25, 2020 10:00 AM 2 BW: Total TRID Training (Part 1 of 4) Jack Holzknecht TRID
June 25, 2020 1:30 PM 2 BW: Handling Deceased Accounts and Checks Deborah Crawford Deposit Accounts
June 26, 2020 10:00 AM 2 BW: Residential Construction Lending Jeffery Johnson Lending
June 29, 2020 1:30 PM 2 BW: CRE Appraisals: Components, Approaches to Value & Cap Rates Richard Hamm Lending
June 30, 2020 1:30 PM 2 BW: Total TRID Training (Part 2 of 4) Jack Holzknecht TRID
June 30, 2020 10:00 AM 1.5 BW: 15 Behaviors that Make Working with You Difficult Honey Shelton Management/Employee Development

May 2020

May 1, 2020 10:00 AM 2 BW: TBD/Income Statement Analysis Jeffery Johnson Lending
May 4, 2020 1:30 PM 2 BW: 25 Baseline Controls Banks Struggle to Implement Chad Knutson Risk Management/Legal
May 5, 2020 10:00 AM 1.5 BW: Loan Underwriting Mistakes Linda Larger Lending
May 5, 2020 1:30 PM 2 BW: Lending 101 Anne Lolley Lending
May 6, 2020 10:00 AM 2 BW: Fair Lending Jerod Moyer Lending
May 6, 2020 1:30 PM 2 BW: Reg E – Five Best Practices Susan Costonis Lending
May 7, 2020 1:30 PM 2 BW: Writing BSA Procedures Deborah Crawford BSA
May 7, 2020 10:00 AM 2 BW: Bank Call Report Preparation for Beginners – Part 1 3PR Reporting
May 8, 2020 10:00 AM 2 BW: Introduction to ACH: The Basics Kate Cole Deposit Accounts
May 11, 2020 1:30 PM 2 BW: Basic Personal and Business Tax Return Analysis David Osburn Lending
May 11, 2020 1:30 PM 2 BW: Implementing the Revised Residential Loan Application Jack Holzknecht Lending
May 12, 2020 1:30 PM 2 BW: Understanding Commercial Real Estate Loan Documents Robin Russell Lending
May 13, 2020 1:30 PM 2 BW: Spotting Opportunites, Making Referrals Janice Branch Management/Employee Development
May 13, 2020 10:00 AM 2 BW: Basic Bankruptcy for Bankers Robin Russell Lending
May 14, 2020 1:30 PM 2 BW: Deposit Regulation Update and Review Deborah Crawford Deposit Accounts
May 14, 2020 10:00 AM 2 BW: Bank Call Report Preparation for Beginners – Part 2 3PR Reporting
May 15, 2020 10:00 AM 2 BW: Call Reports: RC-C Loan Coding and Related RC-R Reporting 3PR Reporting
May 19, 2020 1:30 PM 2 BW: Opening Fiduciary Accounts Deborah Crawford Deposit Accounts
May 19, 2020 10:00 AM 1 BW: Growth Strategies in the New Bank Haberfeld Sales
May 20, 2020 1:30 PM 2 BW: Staff Training:  Human Smuggling, Human Trafficking, Elder Fraud and Identity Theft Deborah Crawford Deposit Accounts
May 20, 2020 10:00 AM 1 BW: How to Hire Your Next Sales Superstar Alex Cole Sales
May 21, 2020 1:30 PM 2 BW: BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers Deborah Crawford BSA
May 21, 2020 10:00 AM 2 BW: Bank Call Report Preparation for Beginners – Part 3 3PR Reporting
May 27, 2020 1:30 PM 2 BW: Mortgage Origination Compliance Part 1 Carl Pry Compliance
May 27, 2020 10:00 AM 1.5 BW: Acing Your Job as Customer Service Expert Honey Shelton Management/Employee Development
May 27, 2020 9:00 AM 7 BW: SBS Streaming Jon Waldman Risk Management/Legal
May 28, 2020 10:00 AM 2 BW: Bank Call Report Preparation for Beginners – Part 4 3PR Reporting
May 28, 2020 1:30 PM 2 BW: Will Your Remote Deposit Capture Program(s) Meet Regulatory Guidelines? Susan Orr Risk Management/Legal
May 29, 2020 10:00 AM 2 BW: Jeffery Johnson TBD Jeffery Johnson Lending

April 2020

April 1, 2020 10:00 AM 2 BW: Loan Participations Jeffery Johnson Lending
April 1, 2020 1:30 PM 1 BW: No Foolin’ – This is How Top Producers Prospect for Business Alex Cole Sales
April 2, 2020 10:00 AM 2 BW: Dealing with Casual Days, Dress Codes and Work Appearance Bob Gregg Human Resources
April 2, 2020 1:30 PM 1.5 BW: Secure Act Update Patrice Konarik IRAs
April 3, 2020 10:00 AM 2 BW: Excel Explained: Creating Interactive Spreadsheets David Ringstrom Computer Skills
April 6, 2020 10:00 AM 1.5 BW: Pandemic Planning – A New Reality, New Regulatory Guidance: Are You Prepared Susan Orr Risk Management/Legal
April 6, 2020 1:30 PM 2 BW: Comm. & Bus. Lending Basics for Support Personnel Richard Hamm Lending
April 7, 2020 10:00 AM 1.5 BW: Taking Training from Classroom to Virtual Honey Shelton Management/Employee Development
April 7, 2020 1:30 PM 2 BW: Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws Bob Gregg Human Resources
April 8, 2020 1:30 PM 2 BW: Understanding Commercial Loan Documents Robin Russell Lending
April 9, 2020 10:00 AM 2 BW: Core Management Skills JT Turner Management/Employee Development
April 9, 2020 1:30 PM 2 BW: Treasury Management: A Powerful Tool to Increase Deposits and Fee Income Marci Malzahn Executive/Director
April 10, 2020 10:00 AM 2 BW: New Release – FFIEC Business Continuity Management Handbook Susan Orr Risk Management/Legal
April 13, 2020 1:30 PM 2 BW: Robbery Prevention Carol Dodgen Risk Management/Legal
April 14, 2020 10:00 AM 2 BW: What You Need to Know About Escrows Jack Holzknecht Lending
April 14, 2020 1:30 PM 1.5 BW: CFPB Anticipated Rulemaking for 2020 Michael Christians Lending
April 15, 2020 1:30 PM 2 BW: BSA/AML for Lenders Carl Pry Compliance
April 15, 2020 10:00 AM 2 BW: Identity Theft and Information Security – 10 Critical Issues Susan Costonis Lending
April 16, 2020 1:30 PM 2 BW: SAR: Line by Line Deborah Crawford Deposit Accounts
April 16, 2020 10:00 AM 1 BW: Quarterbacking Retail Deposits Haberfeld Sales
April 20, 2020 1:30 PM 2 BW: Key Ratio Analysis David Osburn Lending
April 21, 2020 1:30 PM 2 BW: Signature Card Danger Zones Deborah Crawford Deposit Accounts
April 21, 2020 10:00 AM 2 BW: Open-Ended Lines of Credit – Compliance Issues Carl Pry Compliance
April 22, 2020 10:00 AM 1.5 BW: Aligning your Technology Environment to fit your Bank’s Strategic Plan Charlie Kelly Risk Management/Legal
April 22, 2020 1:30 PM 2 BW: Deb TBD Deborah Crawford Deposit Accounts
April 23, 2020 10:00 AM 2 BW: Unclaimed Property Compliance for Financial Institutions Maggie Young Lending
April 23, 2020 1:30 PM 2 BW: CRE Lending: Cash Flow Analysis & Cap Rates Richard Hamm Lending
April 24, 2020 10:00 AM 2 BW: Safe Deposit Vault Security & Disaster Recovery Essentials David McGuinn Safe Deposit
April 27, 2020 1:30 PM 2 BW: Building an IT Strategic Plan That Helps You Make Decisions Jon Waldman Risk Management/Legal
April 28, 2020 10:00 AM 2 BW: Equipment Lease Financing Robin Russell Lending
April 28, 2020 1:30 PM 2 BW: BSA: Customer Identification Program—Is it time to Update? Deborah Crawford BSA
April 29, 2020 1:30 PM 2 BW: Introduction to Banking for New Employees Deborah Crawford Deposit Accounts
April 29, 2020 10:00 AM 1.5 BW: Lending Compliance for Marijuana-Related Businesses Dawn Kincaid Lending
April 30, 2020 9:00 AM 7 BW: Jerod Moyer TRID Streaming Jerod Moyer TRID
April 30, 2020 1:30 PM 2 BW: Coaching Tellers to Excellence Janice Branch Management/Employee Development

March 2020

March 2, 2020 1:30 PM 2 BW: Best-Ever Compliance Checklists for Commercial Loans Anne Lolley Compliance
March 3, 2020 10:00 AM 2 BW: Protecting Your Salaried-Exempt Status Bob Gregg Risk Management/Legal
March 3, 2020 1:30 PM 2 BW: Audit Report Writing Philip Vassallo Management/Employee Development
March 3, 2020 1:30 PM 2 BW: Quarterly Compliance: Spring Carl Pry Compliance
March 4, 2020 10:00 AM 1 BW: Driving Results with Your Bank’s Data Haberfeld Executive/Director
March 4, 2020 1:30 PM 2 BW: The UCC for Lenders Robin Russell Lending
March 5, 2020 10:00 AM 2 BW: Lending to Municipalities Robin Russell Lending
March 5, 2020 1:30 PM 2 BW: Dealing with Appraisals Carl Pry Compliance
March 6, 2020 10:00 AM 2 BW: Managing a Successful Call Center Janice Branch Management/Employee Development
March 9, 2020 1:30 PM 2 BW: Advanced Collection Tools Vital in Today’s Economy David Osburn Lending
March 10, 2020 1:30 PM 2 BW: Alert! Hemp Federal Interim Final Rule Deborah Crawford Deposit Accounts
March 10, 2020 10:00 AM 2 BW: Responsibilities of the Information Security Officer Chad Knutson Risk Management/Legal
March 11, 2020 1:30 PM 2 BW: 10 Hot BSA Exam Issues Deborah Crawford BSA
March 11, 2020 10:00 AM 2 BW: ACH Origination and Same Day Entries Kate Cole Deposit Accounts
March 12, 2020 1:30 PM 2 BW: Staff Deposit Regulatory Training—Meeting Annual Requirements and More Deborah Crawford Deposit Accounts
March 12, 2020 10:00 AM 2 BW: New Rules Regarding IRA Beneficiary Payouts Patrice Konarik IRAs
March 13, 2020 10:00 AM 1.5 BW: Regulation E: The Electronic Fund Transfers Act Michael Christians Lending
March 16, 2020 1:30 PM 2 BW: Commercial Construction Lending Richard Hamm Lending
March 17, 2020 10:00 AM 2 BW: Loan Denials & Other Adverse Action Notices David Dickinson Lending
March 17, 2020 1:30 PM 2 BW: What to Do When a Customer Dies Terri Thomas Deposit Accounts
March 18, 2020 10:00 AM 2 BW: Legal Liabilities when Check Fraud Occurs Terri Thomas Risk Management/Legal
March 18, 2020 1:30 PM 1.5 BW: You’re the New Supervisor Honey Shelton Management/Employee Development
March 19, 2020 10:00 AM 2 BW: TRID Amendments 2020 Carl Pry Compliance
March 19, 2020 1:30 PM 1.5 BW: Coronavirus – Check Your Pandemic Plan and BCP Jon Waldman Risk Management/Legal
March 20, 2020 10:00 AM 2 BW: Top 25 Safe Deposit Compliance Issues David McGuinn Safe Deposit
March 23, 2020 1:30 PM 2 BW: Residential Construction Lending Richard Hamm Lending
March 23, 2020 9:00 AM 7 BW: Call Report Update Seminar OnDemand with Live Streaming 3PR Reporting
March 24, 2020 1:30 PM 2 BW: Alert! CTR Changes on Sole Proprietors and Legal Entities Deborah Crawford Deposit Accounts
March 24, 2020 10:00 AM 2 BW: 2020 Fair Lending – Do Your Lenders Know the Requirements? Jack Holzknecht Lending
March 25, 2020 10:00 AM 1.5 BW: Lending to Legal Entity Customers Susan Costonis Lending
March 25, 2020 1:30 PM 2 BW: Consumer Real Estate Anne Lolley Lending
March 26, 2020 1:30 PM 2 BW: Mapping Multi-tiered Business Accounts Deborah Crawford Deposit Accounts
March 26, 2020 10:00 AM 1.5 BW: Business Development Skills Honey Shelton Management/Employee Development
March 27, 2020 10:00 AM 2 BW: Call Report – Lending Schedules for Banks 3PR Reporting
March 30, 2020

March 30, 2020

1:30 PM

1:30 PM

1.5

2

BW: Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls

COVID-19 New FMLA and Paid Leave Obligations

Marci Malzahn

 

Steve Greene

Risk Management/Legal

 

Human Resources

March 31, 2020 1:30 PM 2 BW: Basic Cash Flow Analysis Jeffery Johnson Lending
March 31, 2020 10:00 AM 2 BW: Third Party and Fourth Party Management Jon Waldman Risk Management/Legal

February 2020

February 3, 2020 1:30 PM 2 BW: Troubled Debt Restructuring (TDRs) Jeffery Johnson Lending
February 4, 2020 10:00 AM 2 BW: E-Sign for Lending – Challenges and Solutions Susan Costonis Lending
February 4, 2020 1:30 PM 2 BW: Loan Documentation: Top 10 Mistakes and How to Avoid Them Robin Russell Lending
February 5, 2020 1:30 PM 2 BW: Opening New Accounts Part I: Personal/Consumer Accounts Suzie Jones Deposit Accounts
February 5, 2020 10:00 AM 2 BW: Letters of Credit Robin Russell Lending
February 6, 2020 10:00 AM 2 BW: HR Basics for Supervisors Jennifer Mirus Human Resources
February 6, 2020 1:30 PM 1.5 BW: Are You Determined to Lead an Exceptional Branch? Honey Shelton Management/Employee Development
February 6, 2020 1:30 PM 2 BW: State of HMDA in 2020 Carl Pry Compliance
February 7, 2020 1:30 PM 2 BW: BSA Annual Staff Training Deborah Crawford BSA
February 10, 2020 1:30 PM 2 BW: Introduction to Consumer Lending David Osburn Lending
February 11, 2020 1:30 PM 2 BW: Online Account Opening Deborah Crawford Deposit Accounts
February 11, 2020 10:00 AM 2 BW: SBS TBD Chad Knutson Risk Management/Legal
February 12, 2020 10:00 AM 2 BW: CBD Oil Deborah Crawford Deposit Accounts
February 12, 2020 1:30 PM 2 BW: Opening New Accounts Part II: Business Accounts Suzie Jones Deposit Accounts
February 13, 2020 1:30 PM 2 BW: Legal Issues on Deposit Accounts:  From Birth to Death Deborah Crawford Deposit Accounts
February 13, 2020 10:00 AM 2 BW: Customer Dies Terri Thomas Deposit Accounts
February 14, 2020 10:00 AM 2 BW: Call Report Updates Ann Thomas Reporting
February 18, 2020 1:30 PM 2 BW: Marketing & Advertising Compliance Carl Pry Compliance
February 18, 2020 1:30 PM 2 BW: CRE Appraisals: Regulations & the Review Process Richard Hamm Lending
February 18, 2020 10:00 AM 1.5 BW: Vendor Negotiation Strategies Charlie Kelly Risk Management/Legal
February 19, 2020 1:30 PM 2 BW: Opening New Accounts Part III: Trust and Fiduciary Suzie Jones Deposit Accounts
February 19, 2020 10:00 AM 1.5 BW: The Four Cs of Supervision Honey Shelton Management/Employee Development
February 20, 2020 1:30 PM 1.5 BW: Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results Marci Malzahn Risk Management/Legal
February 20, 2020 10:00 AM 1.5 BW: ACH Rule Changes Kate Cole Deposit Accounts
February 21, 2020 10:00 AM 2 BW: Ratio Analysis to Determine Financial Strength Jeffery Johnson Lending
February 24, 2020 1:30 PM 1.5 BW: Regulation CC – The Expedited Funds Availability Act Michael Christians Lending
February 25, 2020 10:00 AM 2 BW: Top 10 Most Frequent Flood Issues Jack Holzknecht Lending
February 25, 2020 1:30 PM 2 BW: FFIEC Information Security Handbook Review Chad Knutson Risk Management/Legal
February 26, 2020 10:00 AM 2 BW: Advanced TRID Compliance Jerod Moyer TRID
February 26, 2020 1:30 PM 2 BW: Excel Explained: Minimize Spreadsheet Errors David Ringstrom Computer Skills
February 27, 2020 1:30 PM 2 BW: Federal Benefit Payments Garnishment Requirements Terri Thomas Risk Management/Legal
February 27, 2020 10:00 AM 2 BW: 8 Steps to Improve Cross-Selling Janice Branch Management/Employee Development
February 28, 2020 1:30 PM 2 BW: Teller Compliance Issues:  CTRs, Reg CC and UCC 3 and 4 Deborah Crawford Deposit Accounts

January 2020

January 6, 2020 1:30 PM 2 BW: Best-Ever Compliance Checklists for Consumer Loans Anne Lolley Compliance
January 7, 2020 10:00 AM 2 BW: Beneficial Ownership Deborah Crawford Deposit Accounts
January 7, 2020 1:30 PM 2 BW: Basics of Banking: An Overview David Osburn Lending
January 8, 2020 1:30 PM 2 BW: Implementing Regulation CC Changes Deborah Crawford Deposit Accounts
January 8, 2020 10:00 AM 2 BW: Train Smarter & More Effectively Honey Shelton Management/Employee Development
January 8, 2020 10:00 AM 2 BW: Basic Business Entities & Other Commercial Borrowers Robin Russell Lending
January 9, 2020 1:30 PM 2 BW: Writing Marijuana Procedures and Policy Deborah Crawford Deposit Accounts
January 9, 2020 10:00 AM 1 BW: 5 Strategies to Jump Start Core Deposit Growth in 2020 Haberfeld Sales
January 10, 2020 10:00 AM 1.5 BW: DIY Systems Selection Charlie Kelly Risk Management/Legal
January 14, 2020 1:30 PM 2 BW: CRE Appraisals: Components, Approaches to Value & Cap Rates Richard Hamm Lending
January 14, 2020 10:00 AM 2 BW: Compliance Management David Dickinson Compliance
January 15, 2020 1:30 PM 2 BW: Carl Pry TBD Carl Pry Compliance
January 15, 2020 10:00 AM 2 BW: When to Coach? When to Supervise? Honey Shelton Management/Employee Development
January 16, 2020 1:30 PM 2 BW: Opening Business Accounts Deborah Crawford Deposit Accounts
January 16, 2020 10:00 AM 2 BW: Sexual Harassment and Respectful Workplace Bob Gregg Human Resources
January 17, 2020 10:00 AM 2 BW: How to Avoid Safe Deposit Litigations David McGuinn Safe Deposit
January 21, 2020 10:00 AM 2 BW: CRA Nuts & Bolts Susan Costonis Lending
January 21, 2020 1:30 PM 2 BW: Troubled Debt Restructuring (TDRs) Jeffery Johnson Lending
January 22, 2020 1:30 PM 2 BW: IRA Update Patrice Konarik IRAs
January 22, 2020 10:00 AM 2 BW: Basics of Real Estate Loan Documentation Robin Russell Lending
January 23, 2020 1:30 PM 2 BW: Writing Teller Procedures and Training Deborah Crawford Deposit Accounts
January 23, 2020 10:00 AM 1.5 BW: Privacy of Consumer Financial Information Michael Christians Lending
January 24, 2020 10:00 AM 2 BW: Update! Nonresident Aliens: Interest Reporting, CIP and CDD Deborah Crawford Lending
January 27, 2020 1:30 PM 2 BW: SBS TBD Chad Knutson Risk Management/Legal
January 28, 2020 10:00 AM 2 BW: Subpoenas Terri Thomas Risk Management/Legal
January 28, 2020 1:30 PM 1.5 BW: Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank Marci Malzahn Risk Management/Legal
January 29, 2020 10:00 AM 2 BW: FTC Endorsement Guides Jack Holzknecht Lending
January 29, 2020 1:30 PM 2 BW: W-9 Deposit Account Set Up and Interest Reporting Deborah Crawford Deposit Accounts
January 30, 2020 1:30 PM 2 BW: Carl Pry TBD Carl Pry Compliance
January 30, 2020 10:00 AM 2 BW: Nailing Your Job of Head Teller Janice Branch Management/Employee Development
January 31, 2020 10:00 AM 2 BW: Health Savings Accounts Patrice Konarik IRAs

December 2019

December 2, 2019 1:30 PM 2 Commercial Construction Lending Richard Hamm
December 3, 2019 10:00 AM 2 Notary Public Terri Thomas
December 3, 2019 1:30 PM 2 Loan Doc 101 Part 1 Robin Russell
December 4, 2019 10:00 AM 2 Loan Doc 101 Part 2 Robin Russell
December 4, 2019 1:30 PM 2 Information Security Programs for Banks Chad Knutson
December 5, 2019 1:30 PM 2 Foreign Accounts Deborah Crawford
December 5, 2019 10:00 AM 2 Overdrafts Jerod Moyer
December 6, 2019 10:00 AM 2 Vin DiCara – TBD Vin Dicara
December 9, 2019 1:30 PM 2 Outsourced Third Party (Vendor) Management Susan Orr
December 10, 2019 1:30 PM 2 Residential Construction Lending Jeffery Johnson
December 10, 2019 10:00 AM 2 Quarterly Compliance: Winter Carl Pry
December 11, 2019 10:00 AM 2 Excel Explained: Introduction to Spreadsheets David Ringstrom
December 11, 2019 1:30 PM 1.5 10 Practices To Create and Present Engaging Training Honey Shelton
December 12, 2019 1:30 PM 2 Deposit Year End Wrap Up Deborah Crawford
December 12, 2019 10:00 AM 2 Top Fifty (50) “Most Important” David McGuinn
December 13, 2019 10:00 AM 2 Using Principles of Critical Thinking Phil Vassallo
December 16, 2019 1:30 PM 2 Basic Personal and Business Tax Return Analysis David Osburn
December 17, 2019 1:30 PM 2 BSA Year End Round Up Deborah Crawford
December 17, 2019 10:00 AM 2 Regulation E Errors & Disputes David Dickinson
December 18, 2019 1:30 PM 2 Check Fraud Deborah Crawford
December 18, 2019 10:00 AM 2 A Banker’s Responsibility under FCRA Jack Holzknecht
December 19, 2019 10:00 AM 1.5 Marijuana Year End Round Up Deborah Crawford
December 19, 2019 1:30 PM 2 Compliance Management System (CMS): What a Successful Program Looks Like Carl Pry
December 20, 2019 10:00 AM 1.5 Fair Lending Laws and Regulations Michael Christians

November 2019

November 1, 2019 10:00 AM 2 Performance Appraisals that Work Phil Vassallo
November 4, 2019 1:30 PM 2 Top 10 FCRA (Fair Credit Reporting Act) Issues Susan Costonis
November 5, 2019 10:00 AM 2 Intro to Consumer Lending David Osburn
November 5, 2019 1:30 PM 1.5 Mortgage Lending Hot Topics Michael Christians
November 6, 2019 1:30 PM 2 Lending 101 Anne Lolley
November 6, 2019 10:00 AM 2 Patch your People Jeff Dice
November 7, 2019 10:00 AM 2 Officer Calling Jeffery Johnson
November 7, 2019 1:30 PM 2 Treasury Management: A Powerful Tool to Increase Deposits and Fee Income Marci Malzahn
November 8, 2019 10:00 AM 2 Nailing Your Job of Head Teller Janice Branch
November 12, 2019 10:00 AM 2 Annual Compliance Training for Commercial Lenders Susan Costonis
November 12, 2019 1:30 PM 1.5 What Banks are Doing to Streamline Accounting and Finance Crowe
November 12, 2019 1:30 PM 1.5 Employment Compliance: Addressing The New Federal Overtime Exemption Regulations Steven Greene
November 13, 2019 1:30 PM 2 CRE Lending: Cash Flow Analysis & Cap Rates Richard Hamm
November 13, 2019 10:00 AM 1 For Bank Managers: 5 Keys to Coaching Alex Cole
November 14, 2019 10:00 AM 1.5 Lending to Active Duty Servicemembers Michael Christians
November 14, 2019 1:30 PM 2 20 Legal Account Ownerships Deborah Crawford
November 15, 2019 10:00 AM 2 BSA/AML & OFAC Compliance – Part II Carl Pry
November 18, 2019 1:30 PM 2 A Lender’s Guide to Understanding and Assessing Commercial Real Estate Loan Leases Robin Russell
November 19, 2019 1:30 PM 2 Marijuana Related Businesses – Opening Accounts Deborah Crawford
November 19, 2019 10:00 AM 2 Powers of Attorney Terri Thomas
November 20, 2019 10:00 AM 2 Top 15 Issues HMDA Issues Jack Holzknecht
November 20, 2019 1:30 PM 2 IRS Information Reporting: Rules and Forms Carl Pry
November 21, 2019 1:30 PM 2 Alert! FDIC Amends Deposit Insurance Deborah Crawford
November 22, 2019 10:00 AM 2 Safe Deposit Marketing and Profitability David McGuinn
November 25, 2019 1:30 PM 2 ACH Origination Risk Management Kate Cole
November 25, 2019 1:30 PM 2 CECL Jeffery Johnson
November 26, 2019 1:30 PM 2 Living Trusts Terri Thomas
November 26, 2019 10:00 AM 2 TRID Jerod Moyer

October 2019

October 1, 2019 10:00 AM 2 IRAs: Distributions and Beneficiaries Patrice Konarik
October 1, 2019 1:30 PM 2 Communicating with Executives Phil Vassallo
October 2, 2019 10:00 AM 2 Excel: Filtering and Slicing Data David Ringstrom
October 2, 2019 1:30 PM 2 Virtual Currency Deborah Crawford
October 3, 2019 10:00 AM 2 Managing a Successful Call Center Janice Branch
October 3, 2019 1:30 PM 2 20 Tasks of the New Account Interview Deborah Crawford
October 4, 2019 10:00 AM 2 Training Metrics for Leadership Shivali Jaggi/SCG Consulting
October 7, 2019 1:30 PM 2 Loan Documentation for Ag Lenders Robin Russell
October 8, 2019 10:00 AM 2 FFIEC Cyber Compliance Review Jon Waldman
October 8, 2019 1:30 PM 2 Violence in Your Workplace Carol Dodgen
October 9, 2019 1:30 PM 2 Reg E Five Best Practices Susan Costonis
October 9, 2019 10:00 AM 2 Right of Rescission – Review & Update Jack Holzknecht
October 10, 2019 10:00 AM 1.5 Rules of the Road at the Teller Window Honey Shelton
October 10, 2019 1:30 PM 2 Understanding Regulation CC and the New Amendments Deborah Crawford
October 11, 2019 10:00 AM 2 Leadership Readiness Training Shivali Jaggi/SCG Consulting
October 15, 2019 10:00 AM 2 Opening Business Accounts Suzie Jones
October 15, 2019 1:30 PM 1.5 What Banks are Doing to Streamline Operations Crowe
October 17, 2019 10:00 AM 2 Loan Underwriting Mistakes Linda Larger
October 17, 2019 1:30 PM 2 Annual BSA Training for the Frontline Deborah Crawford
October 18, 2019 10:00 AM 2 Mortgage Servicing Compliance Carl Pry
October 18, 2019 10:00 AM 2 Excel Explained: Utilizing Dashboards David Ringstrom
October 21, 2019 1:30 PM 2 Credit Analysis Basics David Osburn
October 22, 2019 10:00 AM 2 E-Sign for Lending Susan Costonis
October 23, 2019 10:00 AM 2 BSA/AML & OFAC Compliance – Part I Carl Pry
October 23, 2019 1:30 PM 1.5 Survival Strategies for the New Trainer Honey Shelton
October 24, 2019 10:00 AM 2 Denials David Dickinson
October 24, 2019 1:30 PM 2 Basic Bankruptcy for Bankers Robin Russell
October 25, 2019 10:00 AM 1.5 E-Oscar & Metro 2 Gina Lowdermilk
October 25, 2019 10:00 AM 2 Spotting Opportunities and Making Referrals Janice Branch
October 28, 2019 1:30 PM 2 Commercial & Business Lending Basics for Support Personnel Richard Hamm
October 29, 2019 10:00 AM 2 Poor Box Drilling Creates Lawsuits David McGuinn
October 29, 2019 1:30 PM 2 Nonresident Aliens Deborah Crawford
October 30, 2019 10:00 AM 2 10 Check Legal Issues to Save You Thousands Deborah Crawford
October 31, 2019 10:00 AM 2 IRAs: Auditing and Compliance Patrice Konarik
October 31, 2019 1:30 PM 1.5 Loan Structuring Basics Tom Carlin

September 2019

September 3, 2019 10:00 AM 1 For RMs:  Banker’s Top 10 for Sales Success Alex Cole
September 3, 2019 1:30 PM 1.5 CBD Oil Deborah Crawford
September 4, 2019 10:00 AM 2 Top 10 Most Common TRID Issues Jack Holzknecht
September 4, 2019 1:30 PM 2 InTREX vs FFEIC CAT Jon Waldman
September 5, 2019 1:30 PM 2 Writing Deposit Operations Procedures Deborah Crawford
September 5, 2019 10:00 AM 2 Federal Benefit Payments Garnishments Terri Thomas
September 6, 2019 10:00 AM 2 Seven Habits of Effective Credit Administration in Commercial Banks Jeffery Johnson
September 9, 2019 1:30 PM 2 Residential Construction Lending Richard Hamm
September 9, 2019 1:30 PM 2 Fair Lending Carl Pry
September 10, 2019 10:00 AM 2 Right of Setoff Terri Thomas
September 10, 2019 1:30 PM 2 Feedback and Coaching Phil Vassallo
September 12, 2019 1:30 PM 2 Alert! OFAC Changes Deborah Crawford
September 12, 2019 10:00 AM 2
Check Fraud
Terri Thomas
September 13, 2019 10:00 AM 2 Loan Participations for Community Banks Robin Russell
September 16, 2019 1:30 PM 2 Understanding Real Estate Loan Documentation Robin Russell
September 17, 2019 10:00 AM 2 Advanced Financial Statement Analysis David Osburn
September 17, 2019 1:30 PM 2 Best-Ever Compliance Checklists for Commercial Loans Anne Lolley
September 18, 2019 10:00 AM 2 Thirty (30) Steps to Audit Your Safe Deposit Area David McGuinn
September 18, 2019 1:30 PM 2 Digital Forensics & Incident Response Buzz Hillestad
September 19, 2019 1:30 PM 2 Employment Records and How to Keep Them Bob Gregg
September 19, 2019 1:30 PM 2 W9, W8BEN, W8BENE Forms and Info Deborah Crawford
September 20, 2019 10:00 AM 2 Call Report for Banks – Recent Changes, Highlights, and Pitfalls Ann Thomas
September 23, 2019 1:30 PM 2 Legal Essentials for Lenders Robin Russell
September 24, 2019 1:30 PM 2 Lending to Churches and Other Religious Institutions Jeffery Johnson
September 25, 2019 10:00 AM 1.5 What Banks are Doing to Streamline Small Business Lending Crowe
September 25, 2019 1:30 PM 2 IRAs: Rollovers vs. Transfers Patrice Konarik
September 25, 2019 1:30 PM 2 TRID: All About Construction Loans Jerod Moyer
September 26, 2019 10:00 AM 2 Quarterly Compliance: Fall Carl Pry
September 26, 2019 1:30 PM 2 Vital Checks and Deposit Issues Deborah Crawford
September 26, 2019 10:00 AM 2 Using Business Tax Returns to Analyze Lending Requests Vin Dicara
September 27, 2019 10:00 AM 2 Call Reports: RC-C Loan Coding and Related RC-R Reporting Ann Thomas
September 30, 2019 1:30 PM 2 FFIEC Guidance on Employee’s Use of Social Media Susan Orr

August 2019

August 1, 2019 10:00 AM 2 Accounts Receivable and Inventory Financing Jeffery Johnson
August 1, 2019 1:30 PM 2 Intermediate Pivot Tables David Ringstrom
August 2, 2019 10:00 AM 2 Unclaimed Property Compliance for Financial Institutions Maggie Young
August 5, 2019 1:30 PM 1.5 Assessing Your Bank’s Call Center to Take it to the Next Level Brian Walker
August 6, 2019 10:00 AM 1.5 Director Compensation and Compensation Committee Best Practices Mike Blanchard
August 6, 2019 1:30 PM 2 Excel Explained: Working with Budget Spreadsheets David Ringstrom
August 7, 2019 1:30 PM 2 Dos and Don’ts on trusts Deborah Crawford
August 7, 2019 10:00 AM 2 Creating Effective Anti-Harassment Policies and Process Bob Gregg
August 8, 2019 10:00 AM 1.5 TILA/RESPA Mortgage Servicing Rules Michael Christians
August 8, 2019 1:30 PM 2 Deposit Compliance Issues Deborah Crawford
August 9, 2019 10:00 AM 2 ACH Exception Processing Kate Cole
August 12, 2019 1:30 PM 2 Strategic Loan Pricing Richard Hamm
August 13, 2019 1:30 PM 2 Dos and Donts on POAs Deborah Crawford
August 13, 2019 10:00 AM 2 Call Report – Lending Schedules for Banks Ann Thomas
August 14, 2019 10:00 AM 2 Providing Accurate and Timely Adverse Action Notices Jack Holzknecht
August 15, 2019 1:30 PM 1.5 Vendor Management – How Model Risk Fits In Marci Malzahn
August 15, 2019 10:00 AM 2 Compliance Management David Dickinson
August 16, 2019 10:00 AM 1.5 Headache Remedies for Supervisors Honey Shelton
August 19, 2019 1:30 PM 2 Marketing & Advertising Compliance Carl Pry
August 19, 2019 1:30 PM 2 How to Analyze the Purchase of an Existing Business Vin Dicara
August 20, 2019 10:00 AM 1.5 Strategic Directions for Banking Commercial, Small Business and Consumer Customers Crowe
August 20, 2019 1:30 PM 2 Endorsements Deborah Crawford
August 21, 2019 10:00 AM 2 ACH Audit & Risk Assessment Kate Cole
August 21, 2019 1:30 PM 2 SSAE18, SOC 1, SOC 2 – What do I need? Jon Waldman
August 22, 2019 10:00 AM 1 Driving Results with Your Bank’s Data David Carlson
August 22, 2019 1:30 PM 2 Lending for Non-Lenders Tom Carlin
August 23, 2019 10:00 AM 1.5 Accounting Basics Tom Carlin
August 26, 2019 1:30 PM 2 Regulation CC Deborah Crawford
August 27, 2019 10:00 AM 2 Key Ratio Analysis David Osburn
August 27, 2019 1:30 PM 2 Writing Effective Email Phil Vassallo
August 28, 2019 10:00 AM 2 IRA: The Basics Simplified Patrice Konarik
August 28, 2019 1:30 PM 2 Compliance Rules for Commercial Loans Secured by Real Estate Susan Costonis
August 29, 2019 10:00 AM 2 Customer Dies Terri Thomas
August 29, 2019 1:30 PM 2 Dealing With Appraisals Carl Pry

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