This course is designed to give you an understanding of the various types of fraud, scams, and con games that are prevalent in the world today. By becoming familiar with these, you will be able to better protect your financial institution, you and your customers from becoming victims of fraud.
*Completely new content*
Frauds, scams and cons come in many forms; uninvited contact is received by email, letter, and telephone or in person making false promises to con victims out of money. There are many of these sorts of scams that change based on current situations, such as CO-VID. However, there are underlying principles that can be applied to protect consumers and organizations from financial losses. In the end, our neighbors and community organizations are negatively impacted financially, reputation-wise, emotionally and physically. These courses cover a wide range of fraud topics normally covered in multiple training programs.
This certificate focuses on how consumers and employees of financial institutions can detect and protect fraud from impacting their communities and vulnerable adults.
Award Application and Career Pathing
Frauds, Scams and Cons applies toward the completion of the following certifications, certificates and diplomas:
- Call Center / Customer Care Certificate
- Deposit Operations Fraud Detection Certificate
- Deposit Services Certificate
- Front-Line Fraud Detection Certificate
- Residential Mortgage Processing & Underwriting Fraud Detection Certificate
- Residential Mortgage Fraud Detection Certificate
ABA / AIB / CFT