Part 1 of 3: The Banking Industry: An essential introduction to banking, informs, prepares, inspires and motivates new bankers as they embark on their new careers.
Part 2 of 3: Bank Lines of Business: A comprehensive review of banking products and services develops an understanding of how banks continually innovate to serve customers’ needs.
Part 3 of 3: Building Customer Relationships: Provides strategies for creating and maintaining strong bank customer and partner relationships, building critical relationship management skills that are essential to successful banking careers
Bank Lines of Business is a comprehensive review of the products and services that banks offer customers—from deposit products to insurance and investments—and strategies for retaining and growing market share. This program deepens and broadens your bank employees understanding of how banks serve individual, small business and corporate customers’ financial service needs. (4 weeks)
Bank Lines of Business is one of three Banking Fundamentals courses that explore the principles of the banking industry. Enroll in one, two or all three to meet your needs.
- Discuss account ownership
- Identify the products and services banks offer to consumers and businesses
- Explain the check payment process
- Discuss electronic banking and the electronic funds transfer system
- Explain banking laws and regulations as they relate to lines of business
Designed for anyone who needs an introduction to banking—whether just starting a career or new to the banking industry.
ABA Certificates: This course applies to the Certificate in General Banking.
ACE Credits: 3.0 in money and banking or business administration. Additional courses required to earn credit.
October 11, 2021 – November 5, 2021