Residential Loan Processing Certificate

Residential Loan Processing Certificate

This curriculum introduces bank personnel to the role of mortgage loan processing and the supporting functions it provides to customers and within an organization from loan application to closing. The development of knowledge and practical skills in this area provides the foundation for an educational career path leading to the Residential Loan Processing Diploma and the General Banking Diploma and/or Bank Operations Diploma. (Formerly CFT Training)

Select from the following formats (click blue checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Virtual Classroom

  • Appraisal Procedures

  • Balancing Priorities

  • Basics of Mortgage Processing

  • Business Telephone Skills

  • Contributing to a Respectful Workplace

  • Excel Basics

  • Flood Insurance

  • Principles of Banking

  • Processing and Underwriting Credit

  • Processing Income and Assets

  • Residential Mortgage Lending

  • Safeguarding Customer Information and Nonpublic Areas

  • Written Communication or Professional Writing Certificate



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