Deposit Operations Diploma

Deposit Operations Diploma

This curriculum provides an educational career path to bank personnel in the role of deposit operations. The courses within this Diploma build on the essentials in the Deposit Operations Certificate and provide additional advancement toward the General Banking Diploma and/or the Bank Operations Diploma.  (Formerly CFT Training)

Select from the following formats (click blue checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Virtual Classroom

  • Automated Clearing House (ACH)



  • Achieving Unclaimed Property Compliance Best Practices

  • Contributing to a Respectful Workplace

  • Critical Thinking Skills

  • Deposit Accounts and Services


  • Ethics in the Workplace

  • IRA University 

  • Legal Foundations in Banking 

  • Managing Emotions in Times of Stress and Uncertainty


  • Principles of Banking


  • Steps to a Powerful Personal Brand

  • Written Communication



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