Digital Banking Certificate

Digital Banking Certificate

This curriculum introduces rapid technological changes that have revolutionized the way banking services and products are delivered to consumers, small businesses, and corporations alike. These new innovations hold great promise for banking and bank operations in both developed and emerging economies. To innovative, progressive, go-ahead banks these changes, known collectively as e-Banking (and to some as Digital Banking) hold great promise to change the way banking operations are carried out. And with that change will come new processes, procedures, and business models.


This certificate shows how technology is changing the face of banking and how it is altering both risk profile and business model. This technology has major positive implications for banking—for financial institutions and customers alike.  An educational career path has been created leading to the Digital Banking Diploma and the General Banking Diploma and/or Bank Operations Diploma. (Formerly CFT Training)


Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced


  • Balancing Priorities

  • Business Telephone Skills

  • Critical Thinking

  • Deposit Accounts and Services

  • Digital Compliance for Compliance Professionals

  • Introduction to Cybersecurity

  • Introduction to Data Analytics

  • Payment Systems – Emerging Products

  • Payment Systems – Trends

  • Principles of Banking

  • Quality Service

  • Security Awareness



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