General Banking Diploma


This curriculum introduces entry-level bank personnel to the role of banking in the United States economy and to specific functions in the banking world. It develops knowledge and practical skills related to basic banking services and is intended to provide a focused knowledge of the banking industry as a whole.  (Formerly CFT Training)

Select from the following formats (click blue checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Virtual Classroom

  • Consumer Lending or Consumer Lending Certificate


  • Legal Foundations in Banking 

  • Marketing or Certificate in Digital Marketing 

  • Money and Banking

  • Principles of Banking

  • Residential Mortgage Lending



  • Verbal Communication

  • Written Communication



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