In our increasingly competitive world, we all need to be more productive than ever. Not only must we do our jobs in less time and with fewer resources, we often work for more than one boss and on more than one team.

As a result, we may face conflicting tasks, deadlines, and expectations, making it difficult to identify what’s most important. Furthermore, the transformations in our workplaces brought about by technology have, in addition to the many benefits, increased the speed and complexity of our work.

This course will enable you to properly prioritize your obligations, allowing you to improve performance and productivity. As a result, you’ll also achieve a better work/life balance, minimize the stress related to managing your tasks efficiently, and, ultimately, improve working relationships.

Course Objectives

Successful completion of this course will increase your ability to:

• Understand why it is important to manage your priorities.
• Describe obstacles to managing your priorities.
• Prioritize your tasks, activities, and responsibilities.
• Employ strategies for making the best use of your time.
• Describe ways to use technology to stay on track.

Key Topics Covered

This course explores the following subjects in depth:

• Understanding factors that make it difficult or impossible to manage multiple priorities successfully.
• Establishing clear, relevant goals and the action steps needed to complete them to help you focus your time and effort.
• Sorting activities and responsibilities into categories of urgency/importance to help you decide when to handle them.
• How to assign work to employees, team members, and co-workers by creating a delegation plan.
• Implementing strategies for keeping yourself organized and avoiding time delays.
• Creating and maintaining realistic, useful schedules and to-do lists.
• Communicating respectfully with others to appropriately manage conflicting expectations.
• Identifying common time-wasting activities and how to avoid them.
• Choosing and appropriate use of technological tools to improve efficiency.

Award Application and Career Pathing

This course applies to the following awards:

• Accounting Certificate
• Administrative Assistant Certificate
• Advanced Commercial Loan Assistant Certificate
• Bank Marketing Diploma
• Call Center / Customer Care Diploma
• Cash Management Certificate
• Deposit Services Certificate
• Digital Banking Certificate
• Essential Professional Development Certificate
• Loan Collections Diploma
• Loan Servicing Certificate
• Residential Loan Processing Certificate
• Residential Loan Underwriting Certificate
• Supervision Diploma

ABA / CFT / AIB