CFTEA

Loan Servicing Certificate

Loan Servicing Certificate

This curriculum introduces bank personnel to the role of loan servicing and the supporting functions it provides to customers and within an organization. The development of knowledge and practical skills in this area provides the foundation for an educational career path leading to the Loan Servicing Diploma and the General Banking Diploma and/or Bank Operations Diploma. (Formerly CFT Training)

 

Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Webcourse

  • Balancing Priorities

  • Business Telephone Skills

  • Emotional Intelligence

  • Handling Workplace Conflict

  • Mortgage Servicing:  Overview

  • Mortgage Servicing:  Escrow Accounts

  • Mortgage Servicing:  Error Resolution

  • Mortgage Servicing:  Loan Origination and Servicing Transfers

  • Mortgage Servicing:  Loss Mitigation

  • Mortgage Servicing:  Payment Crediting and Periodic Statements

  • Principles of Banking

  • Security Awareness

  • Written Communication or Certificate in Business Communication may be applied toward Verbal or Written Communication

2019.07

AIB ABA CFT

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