Deposit Services/Operations Certificate

Deposit Services / Operations Certificate

This curriculum introduces bank personnel to the role of deposit operations and the supporting function it provides within an organization. The development of knowledge and practical skills in this area provides the foundation for an educational career path leading to the Deposit Operations Diploma and the General Banking Diploma and/or Bank Operations Diploma. (Formerly CFT Training)


Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Virtual Classroom

  • Balancing Priorities

  • Business Math

  • Business Telephone Skills

  • Deposit Accounts and Services

  • Emotional Intelligence

  • Frauds, Scams and Cons

  • Handling Workplace Conflict

  • Payment Systems Training Suite

  • Principles of Banking

  • Security Awareness

  • Written Communication or Professional Writing Certificate



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