News | CFTEA | Page 21

Happy Retirement, CFTEA Fax Machine!

March 9, 2021

After years of receiving faxes, the CFTEA office has now transitioned to fully use our learning management system to manage quizzes and assessments. Our fax machine was receiving 90% SPAM and it was time to retire the technology. In the rare situation when you are looking to provide documentation via fax, please contact our CFTEA office and we’ll be happy to assist. “Fax machines are fine for transmitting information, but there is nothing that makes that information immediately usable or

Smart Ways to Invest Your Tax Refund: Pay Off Your Debt

March 8, 2021

While you may not enjoy doing your taxes, receiving a healthy refund makes it all worthwhile. Your immediate impulse might be to use that sudden windfall on something you’ll enjoy. But investing that money with the future in mind may ultimately be the better choice, and you’ll have several different options for making your money stretch further.

We’ve Got Your Back!

February 22, 2021

Life can get busy. It happens to all of us. And we all could use a little help. To better support our students and the investment in their education, CFTEA is proud to announce that quarterly reminders will be provided to students that have not completed self paced courses. Of course, students can easily reach out to our office at any time with questions and something unique in the industry – personal one on one support and coaching. So, if

October 2021 Guided Learning Sale

February 19, 2021

Take advantage of spring savings during our Guided Learning Sale (October 1 – 31, 2021)! Select from the following titles to access detailed course descriptions and pricing. Invoices reflect discounted pricing. 10% discount applies to course.* Analyzing Financial Statements Banking Today Business Math Commercial Lending Consumer Credit Products Consumer Lending Deposit Accounts and Services Financial Accounting Fundamentals of Consumer Lending Fundamentals of Mortgage Lending Fundamentals of Small Business Banking General Accounting Handling Workplace Conflict Human Relations Human Resource Management Leadership

Supporting Retirement Goals During Tax Season

February 5, 2021

The start of the year brings conversations about retirement savings. CFTEA offers a number of courses to support confident conversations with those seeking options. To assist in guiding customers, employees at financial institutions are better prepared to navigate the options and provide direction (not advice) when they have the appropriate training on IRAs and Qualified Plans.

Congratulations to Tammy!

February 3, 2021

Congratulations to CFTEA Member Advocate and Enrollment Specialist, Tammy for completing her first Disney Institute course – Disney’s Approach to Quality Service! Amazing quality service and individualize service has always been a standard at our non-profit. Tammy had this to say about the experience: “I was particularly taken by the section that pointed out that even though a situation may not be “our fault,” in the customer service world the situation is still “our problem.” It drove home the point that to

Guest Post: Scott Woodard (One Book)

February 1, 2021

Guest Post: Scott Woodard (One Book) Pivot: The Only Move That Matters Is Your Next One, by Jenny Blake (Amazon link) Because careers are no longer straightforward, linear, and predictable; pivoting within our roles and throughout our careers is the new normal. Careers have become “more modular, customizable and dynamic;” employee tenure is about four-to-five years, and job roles often change dramatically within that tenure. For these reasons, we need to develop a “pivot mindset.” A pivot mindset emphasizes

Congratulations to Andrew!

January 27, 2021

Congratulations to our executive director, Andrew Lederer for earning his Online Teaching and Learning badge through the Maine Community College System! This five module course provided in-depth application, best practices, peer reviews and assessments to provide an engaging experience when teaching online. Andrew is currently in his 18th year teaching for York County Community College – Wells, Maine. At CFTEA, our employees continue to keep learning in order to provide the best experience to our students, partners and customers.

Welcoming New Council Member: Joline Dubuc

January 27, 2021

Woot! Woot! We are so pleased to announce the addition of AVP Branch Manager, Joline Dubuc from Mechanics Savings to our Maine council. Thank you so much for choosing us! Would you like to learn more about the role of council members? Contact us for more information. We’d love to add your energy and ideas to our team!

Health Savings Accounts (HSA) Overview and Training Options

January 20, 2021

What is a Health Savings Account (HSA)? A Health Savings Account (HSA) is a tax-advantaged account created for individuals who are covered under high-deductible health plans (HDHPs) to save for qualified medical expenses that are over and above an HDHPs coverage limits and/or exclusions. Contributions are made into the account by the individual or the individual’s employer and are limited to a maximum amount each year. The contributions are invested over time and can be used to pay for qualified medical expenses, such

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