Residential Loan Processing Diploma

Residential Loan Processing Diploma

This curriculum provides an educational career path to bank personnel in the role of loan processing. The courses within this Diploma build on the essentials in the Residential Loan Processing Certificate and provide additional advancement toward the General Banking Diploma and/or the Bank Operations Diploma. Residential Loan Processing Certificate required for completion or manager approval. (Formerly CFT Training)

The steps were taken by an institution lender from the time a request for a loan application is received to the time the loan is approved or denied, including taking the application, credit investigation, evaluation of the loan, and other steps.


Select from the following formats (checkmarks) to gain course information and pricing.  Courses may be taught in-house or live based on requests to the CFTEA office.

Required Courses

Instructor Led Online

Guided Learning

Self Paced

Virtual Classroom

  • Creative Problem Solving

  • Ethics in the Workplace

  • Essentials of Workplace Conduct

  • Explaining Loan Modifications

  • Good Faith Estimate and HUD-1

  • Leading Others Through Change

  • Legal Foundations in Banking (formerly Law & Banking)

  • Meetings that Work

  • Preparing the Closing Disclosure

  • Preparing the Loan Estimate

  • TILA-RESPA Integrated Disclosure (TRID)

  • Working Effectively with Co-Workers



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