Description
Managers face new challenges in today’s business world. The Certified Modern Manager covers new material from Harvard and M.I.T. educators that allow managers to provide a measurement of their knowledge and skill to enhance their career development as a step beyond the Certified Modern Supervisor. For additional information for new managers, see The Effective Manager’s Toolbox. SHRM accredited.
Required Courses:
- A Manager’s Guide to Information Technology
- A Manager’s Guide to Superior Customer Service
- A Manager’s Guide to Time Management
- Body Language for Leaders
- Business Ethics in the 21st Century
- Emotional Intelligence for Managers
- Introduction to Negotiations
- Leading and Managing Change
- Managing a Modern Organization
- Security Awareness
- Certification Exam