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Spotlight on Success: Becky Cook

Spotlight on Success; Becky Cook Claremont Savings Bank Becky works as a Commercial Loan Credit Analyst II and was recently appointed as an Officer of the Bank in November 2021. She began her banking career in 2007 during her summer break from college at Boston University. In 2017, Becky made the decision to pursue her Master’s degree in Accounting and Finance. In 2019, she began working at Claremont Savings Bank as a credit analyst in the commercial lending department. As

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Announcing: Working Remotely Certificate Bundle

As people suddenly transitioned to remote work, they were bombarded with relevant articles around logistics. Most tips covered questions like: How do I remove distractions while working from home? How do I set up a “work-from-home” station? What’s the etiquette for video calls? Click to discover more about the content of CFTEA’s Working Remotely Certificate Bundle! But as this transition has become the new norm (whether permanently or as a flexible, hybrid option), the focus has shifted. It’s time to get a handle on work-from-home

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Small Steps to Take Charge of Your Career Growth

Your career is your most valuable financial asset. Not convinced? Take your current or expected salary and multiply it by 40 working years (the length of an average career). Compare that number to all your other assets. Is there anything even close? Probably not. That’s good news as you have a large asset you may not have previously considered!   The better news is that you can take steps to make this asset worth even more. You can make it

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Spotlight on Success: Justina Thornton

Spotlight on Success: Justina Thornton Machias Savings Bank Justina began her banking career last year after twelve years in the medical field in various administrative roles. And, she took off with a bang! Justina earned the following awards to support her transition into the world of banking: Banking Customer Service Experience Certificate Call Center / Customer Care Certificate Essential Professional Development Certificate Foundations in Banking Certificate Front-Line Fraud Detection Certificate Honor Student: Principles of Banking Reflecting on earning these awards

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Updated: Accounting Certificate and Diploma

In our ongoing effort to bring the best in career advancement, CFTEA’s Accounting Certificate and Accounting Diploma have been updated to provide content that directly supports career development within the Accounting & Finance departments. See the changes that bring you closer to success in this critical banking career. Updates include detailed information on call reporting, Fedwire regulations, ACH and wire payments and settlements, as well as seeing how banking integrates with our national economy. The updates are live on our

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What is My Why? Katrina Randlett

Katrina Randlett Learning and Development Officer New Hampshire Mutual Bancorp “CFTEA offers great growth potential in multiple areas of banking. The Modern Classroom Certified Trainer helped to transition over training offerings to virtual and keep the participants interactive. The communication/leadership qualities that Andrew and Tammy demonstrate, make me want to do more with the organization. They support me in many ways.”  

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Updated: Cash Management Certificate

In our ongoing effort to bring the best in career advancement, CFTEA’s Cash Management Certificate has been updated to provide new content. See the changes that bring you closer to success in merchant services and cash management roles while supporting business customers. Updates include courses that provide an overview of business cash management services, PCI security compliance for credit card transactions, and insight to understand the lifecycle and needs of small business customers in the community. At this time, no

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Spotlight on Success: Erin Newman

Spotlight on Success: Erin Newman Benchmark Community Bank   Congratulations to Erin Newman for earning her Certified Modern Banking Representative and Certified Modern Branch Professional – Level 1 in June. One of these career accomplishments is fantastic. Both in one year is incredible! Erin works at Benchmark Community Bank and started her career in banking at the end of 2015 as a float teller. As a community bank, Benchmark provides an empowering culture. “Benchmark Community Bank has been very supportive

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93% of Employers Want Durable (Soft) Skill Development

In an era when technical skills are evolving at an unprecedented pace, there is an important set of durable ‘soft skills’ that last a lifetime. Durable Skills include a combination of how you use what you know – skills like critical thinking, communication, collaboration, and creativity – as well as character skills like fortitude, growth mindset, and leadership. And, the top 8 Durable Skills were requested in job postings 4.7 times more often than the top 8 hard skills. In

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Spotlight on Success: Nick Garber

Spotlight on Success: Nick Garber Bar Harbor Bank & Trust Nick was recently recognized for completing his Front-Line Fraud Detection Certificate. Last year, he graduated from university and began his career in banking. At a time when employees are looking for the best career option, why did he choose Bar Harbor Bank & Trust? “They are the most supportive organization I have ever worked for. They strive for genuine and well-experienced individuals through continuing education and support from the top

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