News | CFTEA | Center for Financial Training & Education Alliance

July 2022 Course and Award Updates

July 1, 2022

Summer is a perfect opportunity to provide larger updates to our CFTEA Awards Catalog. Contact us for options when looking at a course that was retired. Our website has been updated and the changes will be incorporated into our 2022-2023 Awards Catalog this summer. The rapid updates speak to the importance placed on maintaining content that is relevant today – and tomorrow in a rapidly changing workplace. The following new courses have been added to our

Board Spotlight: Arielle Darling

July 1, 2022

Board Spotlight: Arielle Darling AVP, Senior Training Specialist Androscoggin Bank Arielle has joined the CFTEA board of directors with a rich history of involvement. She has taken courses, served on the Regional Advisory Council, and presented at our annual Leaders Conference. Her experience with CFTEA from the beginning provided a strong motivation to be part of the leadership team. She reflected on the history that brought her to this point, “I cannot stress how much I appreciate the work that

2022 Value of Volunteer Time

June 29, 2022

2022 Value of Volunteer Time The Current Estimated National Value of Each Volunteer Hour Is $29.95 Volunteers in the United States hold up the foundation of civil society. They help their neighbors, serve their communities, and provide their expertise. No matter what kind of volunteer work they do, they are contributing in invaluable ways. CFTEA has amazing, dedicated board members, regional advisory council members, and subject matter experts who have volunteered time to provide leadership, content updates, program direction, and

Board Spotlight: Pete Joslin

June 24, 2022

Board Spotlight: Pete Joslin AVP, Learning and Development Northeast Credit Union We are excited to work with Pete on the CFTEA board of directors. He has used CFTEA for several years to learn more about the financial industry and most recently with remote facilitation in the Modern Classroom Certified Trainer program. Why did he choose to apply as a CFTEA board member? “I know what CFTEA offers is really useful. I think it is important in the industry to have

Updated Content: Your Role as a New Banker

June 22, 2022

Our course Your Role as a New Banker has been updated under the area of Appearance to better reflect changing ideas in organizational dress policies post-pandemic. Our instructors are critical and feedback provided the opportunity for a discussion at our education committee. The topic gained engaged conversation and showcased some wide differences between financial organizations. To better serve all our customers, the content now focuses on a professional image instead of specific dress rules. It allows space to discuss the

Amy Vance (Wells River Savings Bank) What Is My Why?

June 17, 2022

Over and over, we hear how CFTEA has supported aspiring career seekers to advance through the various stages of their careers. 🏆 Amy Vance from Wells Rivers Savings Bank has been a strong supporter and notes her appreciation for the options provided through CFTEA. What is your why for taking CFTEA courses? #whatismywhy

Update to Quality Service (Customer Service)

June 15, 2022

Our Quality Service course is a foundational course in our Certified Modern Banking Representative and while the original content was good, it was dated. Our Education Committee regularly reviews our course materials and offers suggestions related to course updates to meet the needs of the current workforce and community. We are happy to announce that our Quality Service course has been updated to reflect a highly engaged student experience with learning tied directly to role outcomes and goals. With enhanced

Board Spotlight: Amy Marshall

June 10, 2022

CFTEA is thrilled to welcome new board members to the table. The innovation and clarity of the board of directors have charted the organization into a modern nonprofit. Providing a leadership voice and working collaboratively with other professionals gives a strong experience. The organization remains fresh with new voices added to that leadership. Starting in July, Amy Marshall from Norway Savings Bank joined the board of directors. Her involvement with CFTEA ranges from being a student to an instructor, and

What’s the Number 1 Influence on Employee Well-Being?

June 8, 2022

Research shows that an employee’s relationship with their manager has the biggest impact on their well-being. The problem is – not all managers know the best way to communicate with their employees. Get the dialog flowing with the science behind the Everything DiSC Workplace Assessments. Teams learn the best way to approach, support, and communicate while working together in a physical location or remotely. Get the dialog flowing, strengthen your team, and start the well-being conversation.

Retired Courses

June 7, 2022

From time to time course material becomes dated or is no longer available. This list gives an update on additional changes made to courses. For any course that was tied to a certificate or diploma, alternative options are now available. Financial Elder Abuse is no longer available as a stand-alone course, but the updated content is now available through our recently updated Frauds, Scams, and Cons course. Additionally, high-level information is available through our partnership with the U.S. Senate