The following awards have been reviewed by subject matter experts and updated to better reflect those specific areas. The following awards are scheduled for updated course requirements starting July 1, 2024. Students currently working on the current requirements have 18 months to complete them to earn their award. 


  • Call Center / Customer Care Certificate

  • Commercial Loan Assistant Certificate

  • Deposit Operations Certificate

  • Loan Servicing Certificate


  • Assistant Branch Manager Diploma

  • Call Center / Customer Care Diploma

  • Commercial Loan Assistant Diploma

Note: The Advanced Commercial Loan Assistant Certificate is now retired. 

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