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93% of Employers Want Durable (Soft) Skill Development

July 20, 2022

In an era when technical skills are evolving at an unprecedented pace, there is an important set of durable ‘soft skills’ that last a lifetime. Durable Skills include a combination of how you use what you know – skills like critical thinking, communication, collaboration, and creativity – as well as character skills like fortitude, growth mindset, and leadership. And, the top 8 Durable Skills were requested in job postings 4.7 times more often than the top 8 hard skills. In

Catalog Cover Contest Details

July 12, 2022

Win a $100 or $50 Amazon gift card! Unleash your creativity and design our 2023 Spring or Fall catalog cover! Looking for a great summer project and street cred for the photographer or graphic designer in you or your family? First prize winner: $100 Amazon Gift Card Second prize winner: $50 Amazon Gift Card This is a fun opportunity to creatively think of a public catalog cover for our educational non-profit. The cover should showcase any of the following

Announcing New Course: Rockstar Recruiting Series

July 6, 2022

Gain leading industry insights! This series will help you create a recruiting process that will attract talent, onboard employees successfully, and retain top talent in your organization. Find out more about this series and how it can support your business goals in these challenging times by finding out more about the Rockstar Recruiting Series! What You’ll Learn The basics of recruiting and why it can be so expensive for your organization How to sell a candidate during the interview process

July 2022 Course and Award Updates

July 1, 2022

Summer is a perfect opportunity to provide larger updates to our CFTEA Awards Catalog. Contact us for options when looking at a course that was retired. Our website has been updated and the changes will be incorporated into our 2022-2023 Awards Catalog this summer. The rapid updates speak to the importance placed on maintaining content that is relevant today – and tomorrow in a rapidly changing workplace. The following new courses have been added to our

2022 Value of Volunteer Time

June 29, 2022

2022 Value of Volunteer Time The Current Estimated National Value of Each Volunteer Hour Is $29.95 Volunteers in the United States hold up the foundation of civil society. They help their neighbors, serve their communities, and provide their expertise. No matter what kind of volunteer work they do, they are contributing in invaluable ways. CFTEA has amazing, dedicated board members, regional advisory council members, and subject matter experts who have volunteered time to provide leadership, content updates, program direction, and

Updated Content: Your Role as a New Banker

June 22, 2022

Our course Your Role as a New Banker has been updated under the area of Appearance to better reflect changing ideas in organizational dress policies post-pandemic. Our instructors are critical and feedback provided the opportunity for a discussion at our education committee. The topic gained engaged conversation and showcased some wide differences between financial organizations. To better serve all our customers, the content now focuses on a professional image instead of specific dress rules. It allows space to discuss the

Update to Quality Service (Customer Service)

June 15, 2022

Our Quality Service course is a foundational course in our Certified Modern Banking Representative and while the original content was good, it was dated. Our Education Committee regularly reviews our course materials and offers suggestions related to course updates to meet the needs of the current workforce and community. We are happy to announce that our Quality Service course has been updated to reflect a highly engaged student experience with learning tied directly to role outcomes and goals. With enhanced

What’s the Number 1 Influence on Employee Well-Being?

June 8, 2022

Research shows that an employee’s relationship with their manager has the biggest impact on their well-being. The problem is – not all managers know the best way to communicate with their employees. Get the dialog flowing with the science behind the Everything DiSC Workplace Assessments. Teams learn the best way to approach, support, and communicate while working together in a physical location or remotely. Get the dialog flowing, strengthen your team, and start the well-being conversation.

Retired Courses

June 7, 2022

From time to time course material becomes dated or is no longer available. This list gives an update on additional changes made to courses. For any course that was tied to a certificate or diploma, alternative options are now available. Financial Elder Abuse is no longer available as a stand-alone course, but the updated content is now available through our recently updated Frauds, Scams, and Cons course. Additionally, high-level information is available through our partnership with the U.S. Senate

Find New Adventures this Summer

June 6, 2022

CFTEA provides classes to help you find a new hobby or gain a needed skill for that promotion at work. Part of our mission is to aid in the development of a strong workforce through education, training, and enrichment. Lifelong learning is a key part to career success. Students can: Develop new work skills & enhance current ones Maintain certifications Satisfy required professional development Learn a new skill or hobby for personal enrichment Many of our programs are designed for

Category: News