News | CFTEA | Center for Financial Training & Education Alliance

Spotlight on Success: Meagan Halliday

January 31, 2020

Spotlight on Success: Meagan Halliday Damariscotta Bank & Trust This is what Meagan had to say about her experience working with CFTEA: “I decided to take the Modern Supervisor course with CFTEA because I wanted to increase my knowledge and skills when it comes to being a manager. I was offered to take the course when I received my promotion to Assistant Manager. I have also encourage some of our Customer Relationship Representatives to take the customer service course offered

Branch Manager Bootcamp Comes to Maine

January 27, 2020

Taught by national retail industry leader, Jennie Sobecki. This program focuses on the unique needs of community banks across the nation. This program has been updated and is returning after several years. The content is focused on branch managers and those interested or identified to move into a branch manager role in the near future. Two Day—Branch Manager Boot Camp New Gloucester, Maine This two-day series will focus on the next generation manager who will be leading the transition to

The latest on the updated Principles of Banking Textbook

January 27, 2020

We have eagerly been awaiting news on the update (2012) and release of ABA’s Principles of Banking book. It has been over a year in the making and word has come into CFTEA on that final status. It is coming, just a month later than anticipated. However, we are in the final stages! Any pre-ordered books will be automatically shipped as soon as they are printed. NOTIFICATION on Principles of Banking Update The Principles of Banking text is still

Instructor Spotlight: Lisa Prosper

January 24, 2020

CFTEA Instructor Spotlight: Lisa Prosper The Bank of Bennington Instructor with CFTEA for 5+ Years This is what Lisa had to say about working as an instructor with CFTEA: “I have learned right along with the employees. Each time I teach the course again there is a new group of faces, new questions, and new perspectives. I have been able to get to know the employees better, on a more personal level which is wonderful. The best perk is I

Introducing: Administrative Assistant Certificate and Diploma.

January 22, 2020

Businesses of all kinds need people who know what it takes to keep an office running smoothing. This certificate provides best practices and the skills needed to perform vital office functions. This program of courses provides the foundation for a variety of careers. Professionals in this field generally have strong skills in communication, time management, organization and teamwork. Administrative Assistant Certificate Administrative Assistant Diploma

Introducing: Certificate in Leadership for Women in Business

January 19, 2020

Nearly half of all working adults are women, and women now make up the majority of students pursuing undergraduate and graduate degrees. Despite these indications that they have the skills and education to be leaders in the workforce, women are still underrepresented in many areas, and the persistent wage gap demonstrates that their work is often undervalued. This certificate explores both the social and psychological mechanisms that create challenges that professional women often face. Alongside commentary from women leaders, the

Spotlight on Success: Barbara Berinato

January 17, 2020

Spotlight On Success: Barbara Berinato Norway Savings Bank “I have really appreciated the opportunity Norway Savings Bank provides in order to continue your education at your own pace through CFTEA courses. I have definitely benefited from these courses and have been able to quickly progress in my career, having recently been promoted to Branch Supervisor. CFTEA allows me to choose how I take the courses in a way that suits my learning style. I prefer the guided learning programs which

Ready for IRA and HSA Conversations?

January 15, 2020

Are you new to the establishment of retirement or health savings accounts at your financial institution? Or are you looking for a refresher in the IRS contribution rules and regulations? Almost everyone has some type of special savings, IRA or retirement plan. Being knowledgeable on how the rules and types of IRAs function can help your financial institution garner more assets while better servicing your customers. CFTEA offers a variety of online and live options to meet your specific needs.

CFTEA strengthens partnerships with Adult Learning organizations

January 14, 2020

We are excited to announce our continued partnership with Adult Education organizations in promoting qualified workforce development for those looking to start a career in the banking world. Thank you to Massabesic Center for Adult Learning of Waterboro, Maine for joining forces to provides so really exciting opportunities in Southern Maine! CFTEA continues to partner with Bangor, Fryeburg and Portland Maine areas as well to provide learning opportunities taught by industry experts. Looking toward 2020 to continue this exciting trend of

Introducing: Call Center / Customer Care Certificate and Diploma

January 13, 2020

In our current economy, successful organizations recognize that clear customer communication makes them stand out from the crowd. The call center / customer care area of an organization is a demanding line of work, where success lies in a combination of skills. Customers want their communication to be answered quickly, resolved efficiently and handled with impeccable product knowledge and communication skills. The courses in this certificate focus on building and sharpening skill and motivation to boost customer satisfaction. Empower your