Congratulations to Tammy!
Congratulations to CFTEA Member Advocate and Enrollment Specialist, Tammy for completing her first Disney Institute course – Disney’s Approach to Quality Service! Amazing quality service and individualize service has always been a standard at our non-profit. Tammy had this to say about the experience: “I was particularly taken by the section that pointed out that even though a situation may not be “our fault,” in the customer service world the situation is still “our problem.” It drove home the point that to
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