Spotlight on Success: Heather Sheridan, Peoples Trust Company
Most careers are built step by step, role by role, with each experience adding something new. Heather Sheridan’s path is a great example of what steady career growth looks like when the right support is in place.
She began as a teller. From there, she kept going. Assistant branch manager. Call center backup. Consumer lender. Residential loan processor. Today, she serves as a Junior Mortgage Underwriter, Loan Processor, and Construction Draw Manager at Peoples Trust Company.
That kind of progression does not happen by chance. It happens when someone is willing to learn, and when an organization, like Peoples Trust Company, is willing to stand behind them.
“All of the courses I have taken with CFTEA over the last 13 years have greatly impacted where I currently am in my banking career.”
One course, in particular, changed everything early on.
“The course that stood out the most (and I still reference the book from time to time) is ABA Principles of Banking, the very first course I took when I knew nothing about banking as a young teller entering the industry! It opened my eyes to all the different aspects of banking and just how endless the opportunities are within the industry.”
Heather saw what was possible and started moving forward, but she didn’t do it alone.
“The support from Peoples Trust Company is important to me as I am fortunate that they help pay for the cost of CFTEA classes and are one of my biggest cheerleaders in my growth!”
When community organizations provide career growth backing to their employees, it changes the story. Peoples Trust Company gives employees, like Heather, the room to try, learn, and keep on building their careers with confidence. And along the way, something else stood out.
“With CFTEA, you aren’t just a number, you are part of a community. Tammy in the CFTEA office is amazing and has gone above and beyond for me in so many ways over the years, from getting my transcript information updated along the way to making sure that I received every certificate and diploma based on the courses that I had taken. Including some I didn’t even realize I was close to completing! She’s that good.”
There are many course options available, but the support, community, and quality content keeps Heather looking ahead. Her goal is to continue taking courses and complete her Residential Loan Underwriting Diploma, adding another layer to an already strong career.
For anyone wondering if they should take that first step, her advice is simple.
“Go for it, you have nothing to lose!”
And sometimes, that is all it takes. Start where you are. Take the next step. Keep going.
If Heather’s story shows anything, it is this. Growth is not reserved for a select few. It is built by people who keep saying yes to learning, and by organizations like Peoples Trust Company that choose to stand behind them.
That is where careers take shape. Congratulations on your achievements, Heather and for sharing your inspirational story!