The number one request is for CFTEA’s 3-credit Verbal Communication program to be available through Guided Learning. And now it is! Plus, you save up to $300 with the all-new material.


Verbal communication skills are essential for success in any workplace. Whether you are a manager, part of the support staff, or a customer service representative, your ability to communicate effectively with others will have a major impact on your career.

Why are verbal communication skills so important?

First, they allow you to share your ideas and information clearly and concisely. This is essential for collaborating with others, giving presentations, and resolving conflict.

Second, they help you build relationships with others. When you can communicate effectively, you are more likely to be seen as trustworthy, reliable, and competent.

Third, these skills can help you persuade others to see things from your perspective.

Taking a training course or practicing on your own can help you improve your skills and become a more effective communicator.

Verbal Communication includes:

  • Basics of Style: How Personality Shapes Communication, Leadership & Teamwork

  • Listening with Intent: Mastering the Skills of Active Listening

  • Navigating Difficult Conversations

  • Small Talk: Keeping Customers Engaged

  • Talk Like a Leader

  • Effective Presentation Skills: Craft and Deliver a Message that Inspires

  • Speaking for Success with Impact and Authority

Courses can be taken individually or completed as a program for over $300 in savings. Verbal Communications is part of the St. Joseph’s Degree program.


Here are some additional benefits of taking verbal communication skills training:

  • Increased confidence: When you know how to communicate effectively, you feel more confident in your abilities. This can lead to better performance in all areas of your life.

  • Improved relationships: Good communication skills are essential for building and maintaining strong relationships. When you can communicate effectively with others, you are more likely to create positive and lasting relationships.

  • Increased job satisfaction: People who are good communicators tend to be more satisfied with their jobs. This is because they are able to effectively express their ideas and concerns, and they are more likely to feel like they are part of a team.

  • Increased career success: Good communication skills are essential for career success. People who are good communicators are more likely to be promoted, earn higher salaries, and have more job opportunities.

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