Spotlight on Success: Liz Pennell
Gorham Savings Bank
Liz works as a Universal Banker at the West Falmouth branch of Gorham Savings Bank. She is the primary branch contact for all customer service needs from opening new accounts to sending wires to processing day-to-day transactions. She started her career at the bank two and a half years ago as a seasonal float teller.
As a community bank, Liz truly appreciates the investment Gorham Savings Bank is making in her development. She said, “The greatest support Gorham Savings Bank provides is working with us at an individual level partnered with colleges and other programs that focus on helping us achieve and exceed our goals.”
Reflecting on the courses taken through CFTEA, “The communication courses have been the most impactful to my career. Everything we do requires some level of communication, so having the skillset and understanding to do so effectively is highly important, especially in challenging situations. Without a doubt, the courses through CFTEA have boosted my career confidence. Banking is such a broad industry it can be daunting at times due to the vast number of regulations, policies, and so on. CFTEA has given me the knowledge and confidence through their wide array of courses to do my job effectively.”
Branch Manager, Erika Taylor, noted: “Liz recently completed many courses through CFTEA that have helped progress her career in banking. These have allowed Liz to apply what she has learned in her daily work. It has also allowed her to further her knowledge and expertise in the financial industry.”
When asked what she would say to someone that has taken courses in the past or is considering taking them, “Banking is constantly changing. CFTEA is a great resource to ensure you stay informed and knowledgeable in your banking career.”
All of us here at CFTEA are wishing Liz the best on her career journey as she completes CFTEA courses that transfer directly into her completion of a Bachelor’s in Business Administration with a focus on Banking through St. Joseph’s College! Thank you so much for your time and thoughts.