Certificate in Business Communications
Communicating clearly and concisely in written and oral formats is critical to your professional success. From clarifying and structuring your ideas to designing the PowerPoint slides that will best complement them, the techniques, interactive exercises, and checklists in this certificate program will help you create presentations and workplace documents that inform and persuade.
This certificate offers instruction on crafting many of the most common business communication formats: memos, reports, brochures, proposals, presentations, catalogs, and websites. Topics include formal and informal outlining techniques, using email appropriately in an organizational setting, and revising for wordiness, unnecessary phrases, redundancy, and jargon.
Each of these self-paced courses offer an assortment of interactive exercises, selected readings, and self-assessments that will engage you and help you practice effective business communication.
Upon successful completion of all courses in this certificate program, you can download and print a Certificate of Completion.
Courses included in this certificate program are listed at the bottom of this page.
- Badge and credit-awarding
- Games & Flashcards
- Video content
- Real-world case studies
- Audio-enabled in app
All courses in this certificate have an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
Courses included in this suite
Award Application and Career Pathing
This course may be applied to the following awards for either Written Communication or Verbal Communication:
- Accounting Certificate
- Advanced Financial Services Diploma
- Bank Operations Diploma
- Bank Teller Certificate
- Branch Manager Certificate
- Business and Commercial Lending Diploma
- Call Center / Customer Care Diploma
- Certified Modern Branch Professional – Level 2
- Commercial Loan Assistant Diploma
- Consumer Credit Diploma
- Credit Analyst Diploma
- Deposit Services Certificate
- Digital Banking Certificate
- General Banking Diploma
- Human Resources Diploma
- Introduction to Lending Diploma
- Loan Servicing Certificate
- Marketing Diploma
- Residential Loan Processing Certificate
- Residential Loan Underwriting Certificate
- Residential Mortgage Lending Diploma
- Supervision Diploma
- Universal Banker Diploma