News | CFTEA | Center for Financial Training & Education Alliance

Empowering Careers. Strengthening Communities.

March 27, 2025

In 2018, CFTEA partnered with Lake Region & Fryeburg Area Adult Education to launch something powerful: the very first teller training program designed to help community members start meaningful careers at local banks and credit unions. The goal was simple – bringing community financial institutions together to enhance community careers with growth while attracting potential employees that might have never thought of a career in banking. Since then, the program has expanded to many adult education programs. In 2019, Portland Adult

The Lasting Impact of CFTEA – A Story from Board Member, Mary Swift

March 26, 2025

Education goes beyond the classroom—it transforms careers and creates lasting connections. CFTEA Board Member Mary Swift from Kennebunk Savings Bank shares a powerful story about how a simple Written Communication course helped a colleague earn a promotion and how CFTEA training continues to shape workplace conversations years later. You never know when the impact of CFTEA will present itself. One day I was in the grocery store when I bumped into a fellow employee. This employee had recently been promoted.

New to Banking? Stand Out with the Certified Modern Banking Representative Certification!

March 25, 2025

Starting a career in banking? Set yourself apart with CFTEA’s Certified Modern Banking Representative certification! This program is designed for retail branch employees looking to build a strong foundation in banking and customer service—helping you gain confidence and get noticed by leadership. Learn the essentials of banking operations, regulations, and customer interactions Gain a competitive edge and increase career advancement opportunities Show your commitment to professional growth and industry knowledge Ready to get started? You can start this certification program

Discover (or Rediscover) CFTEA!

March 21, 2025

Did you know CFTEA offers more than just courses? Whether you’re looking to advance your career, build new skills, or explore leadership opportunities, we have something for everyone! Discover CFTEA and explore: ✅ Flexible learning options – Self-paced, virtual classrooms, & guided learning courses ✅ Career-boosting certificate, certifications, diplomas & degrees ✅ Affordable options that don’t break the bank ✅ Outstanding customer service and support No matter where you are in your career, CFTEA is here to support your journey.

Hear from Former CFTEA Board Member, Marjorie MacAvoy!

March 19, 2025

What does it mean to grow professionally and personally with CFTEA? Marjorie MacAvoy, former CFTEA Board Member, shares her inspiring journey and the impact CFTEA had on her career development. From CFTEA Council Member to Board Leadership, Marjorie’s experience highlights how CFTEA empowered Marjorie’s growth and enhanced her strategic thinking. Explore her one word that describes CFTEA – Dedication. Watch now to hear her story! Ready to start your own CFTEA journey? Visit www.cftea.org

Managing Emotionally Charged Situations with Confidence

March 18, 2025

Limited-Time Offer: Over 50% Off! In today’s world, tensions can run high, and navigating emotionally charged situations has become an essential skill—especially in customer service. Do you know how to handle upset customers with confidence? Dealing with frustrated or emotional customers is a challenge, but with the right skills, you can deescalate situations, build trust, and turn conflict into positive customer experiences. Enroll now in “Calming Upset Customers” – a virtual classroom designed to help you: ✅ Manage tough conversations

Press Release: CFTEA and We Are

March 17, 2025

Announced by We Are on LinkedIn CFTEA – Center for Financial Training & Education Alliance is on board! Financial education meets interactivity — a winning combo for training that actually sticks. Based in Maine, USA, CFTEA is shaking things up, bringing real-life scenarios and decision-based learning into the mix with We Are. First up is a fresh take on their FREE fraud awareness course: ️ Fighting Fraud: Top Scams Targeting Our Nation’s Seniors. “We Are Learning’s support and easy learning

Real Story: How Tammy Saved an Organization Over $300!

March 14, 2025

At CFTEA, we’re not just here to process course registrations—we’re here to help you make the best decisions for your team and budget. Real Story: How Tammy Saved an Organization Over $300! When an organization recently placed an order, Tammy at CFTEA went the extra mile: ✅ She recommended a different course that better suited their needs—at a lower cost! ✅ She alerted them to an upcoming sale, suggesting they wait a few days to save even more. Rather than

Empowering Employee Growth with CFTEA with Peter Joslin

March 12, 2025

As a Board member of CFTEA, I have been involved with the organization now for a number of years. During this time, I have worked for two different organizations, and have had the opportunity to see how the different organizations view both training in general as well as how to best utilize CFTEA as a learning partner in the development and growth of their employees. Here at Kennebec Savings Bank, CFTEA is a resource that not only the Learning and

Does Public Speaking Make You Nervous? You’re Not Alone!

March 11, 2025

Whether it’s speaking in front of a group or just expressing ideas confidently in a meeting, public speaking can be intimidating. But with the right skills and practice, you can turn anxiety into confidence! CFTEA’s Verbal Communication course helps you develop practical speaking skills tailored to your goals, so you can communicate with clarity and confidence. Plus, this course is part of many CFTEA diplomas, making it a valuable step in your career journey! ✅ Overcome fear ✅ Strengthen your