What is My Why? Katrina Randlett

Katrina Randlett Learning and Development Officer New Hampshire Mutual Bancorp “CFTEA offers great growth potential in multiple areas of banking. The Modern Classroom Certified Trainer helped to transition over training offerings to virtual and keep the participants interactive. The communication/leadership qualities that Andrew and Tammy demonstrate, make me want to do more with the organization. They support me in many ways.”  


Updated: Cash Management Certificate

In our ongoing effort to bring the best in career advancement, CFTEA’s Cash Management Certificate has been updated to provide new content. See the changes that bring you closer to success in merchant services and cash management roles while supporting business customers. Updates include courses that provide an overview of business cash management services, PCI security compliance for credit card transactions, and insight to understand the lifecycle and needs of small business customers in the community. At this time, no


Spotlight on Success: Erin Newman

Spotlight on Success: Erin Newman Benchmark Community Bank   Congratulations to Erin Newman for earning her Certified Modern Banking Representative and Certified Modern Branch Professional – Level 1 in June. One of these career accomplishments is fantastic. Both in one year is incredible! Erin works at Benchmark Community Bank and started her career in banking at the end of 2015 as a float teller. As a community bank, Benchmark provides an empowering culture. “Benchmark Community Bank has been very supportive


93% of Employers Want Durable (Soft) Skill Development

In an era when technical skills are evolving at an unprecedented pace, there is an important set of durable ‘soft skills’ that last a lifetime. Durable Skills include a combination of how you use what you know – skills like critical thinking, communication, collaboration, and creativity – as well as character skills like fortitude, growth mindset, and leadership. And, the top 8 Durable Skills were requested in job postings 4.7 times more often than the top 8 hard skills. In


Spotlight on Success: Nick Garber

Spotlight on Success: Nick Garber Bar Harbor Bank & Trust Nick was recently recognized for completing his Front-Line Fraud Detection Certificate. Last year, he graduated from university and began his career in banking. At a time when employees are looking for the best career option, why did he choose Bar Harbor Bank & Trust? “They are the most supportive organization I have ever worked for. They strive for genuine and well-experienced individuals through continuing education and support from the top


Catalog Cover Contest Details

Win a $100 or $50 Amazon gift card! Unleash your creativity and design our 2023 Spring or Fall catalog cover! Looking for a great summer project and street cred for the photographer or graphic designer in you or your family?  First prize winner: $100 Amazon Gift Card Second prize winner: $50 Amazon Gift Card   This is a fun opportunity to creatively think of a public catalog cover for our educational non-profit. The cover should showcase any of the following


Board Spotlight: Chrissy Fratzel

Board Spotlight: Chrissy Fratzel VP of Human Resources Claremont Savings Bank Chrissy joined the board of directors this year and has a passion for professional skills and keen insight into the critical importance of supporting the new generations entering the workforce. Claremont Savings Bank has partnered with CFTEA for years and Chrissy applied to join the CFTEA board with thoughts of leadership. “As the head of Human Resources, it’s typically a Human Resources employee that has served in some capacity


Announcing New Course: Rockstar Recruiting Series

Gain leading industry insights! This series will help you create a recruiting process that will attract talent, onboard employees successfully, and retain top talent in your organization. Find out more about this series and how it can support your business goals in these challenging times by finding out more about the Rockstar Recruiting Series! What You’ll Learn The basics of recruiting and why it can be so expensive for your organization How to sell a candidate during the interview process


July 2022 Course and Award Updates

Summer is a perfect opportunity to provide larger updates to our CFTEA Awards Catalog. Contact us for options when looking at a course that was retired. Our website has been updated and the changes will be incorporated into our 2022-2023 Awards Catalog this summer. The rapid updates speak to the importance placed on maintaining content that is relevant today – and tomorrow in a rapidly changing workplace.         The following new courses have been added to our


Board Spotlight: Arielle Darling

Board Spotlight: Arielle Darling AVP, Senior Training Specialist Androscoggin Bank Arielle has joined the CFTEA board of directors with a rich history of involvement. She has taken courses, served on the Regional Advisory Council, and presented at our annual Leaders Conference. Her experience with CFTEA from the beginning provided a strong motivation to be part of the leadership team. She reflected on the history that brought her to this point, “I cannot stress how much I appreciate the work that

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