News

A Gift from CFTEA for February 2026

In 2026, CFTEA turns 100, and we are celebrating all year. Every month brings something new to support your learning, confidence, and recognition. February Special Take an extra 20% off the already bundled price of the IRA Fundamentals for enrollments received in February 2026. Plus, this course applies toward CFTEA’s Call Center / Customer Care Diploma and Certified Modern Branch Professional – Level 1. https://cftea.org/product/ira-fundamentals/ With prices climbing everywhere, CFTEA is helping your training dollars stretch further. And since a

Don’t Miss Out on ABA’s Legal Foundations in Banking Virtual Classroom

Find out what all the buzz is about and take the course from the comfort of home (and with snacks)! Do you know someone that needs to complete this course? Better understand the key legal requirements when working in banking explained in an easy to understand way by CFTEA Board President, Nancy Hines. This video overview from Nancy provides more details! This course is required for the following CFTEA awards so mark this one off with an incredible instructor! Accounting

How Can CFTEA Help You In Your Career?

Move Forward In Your Career and Gain Support While Doing It

Ever notice how most training choices feel like walking into a giant warehouse with no map, a shrug for directions, and sticker shock? Here’s what people actually want. They want to grow in their careers. And they do not want to figure it out alone. This is where CFTEA lives. CFTEA sits right at the intersection of two big needs: “I want to move forward.” “I want real support while I do it.” We give learners clear paths, not random

Congratulations, Tammy! 23 Years Workiversary!

Twenty three years is a long time. Long enough to see real change, real growth, and a whole lot of people move forward in their careers with support from Tammy. To put things in perspective in 2003 when Tammy started with CFTEA: – The average home cost around $195,000. – A gallon of gas was about $1.59. – The federal minimum wage sat at $5.15 an hour. Yeah, a lot has changed since then. But one thing that has not

Course Alert: Calming Upset Customers

People are complicated. Money is emotional. Put those two together and you get… interesting days at work. That is why Calming Upset Customers exists. Join CFTEA instructor and council member Jessica for one powerful night of real stories, real situations, and real ways to handle tough moments with confidence. She has seen it all and she is not just teaching theory, she is sharing what actually works. Tuesday, March 31, 2026 6 to 8 pm EST One night only and

Consider CFTEA Virtual Classrooms. Real Stories. Real Connections.

Some people love learning on their own. Others want a real class with real people and real stories. That is where CFTEA Virtual Classrooms shine. You get a live class at a set time, led by an instructor who actually knows the work because they do the work. You hear how the material connects to different community financial institutions, different roles, and real situations. You ask questions. You laugh a little. You learn a lot. Travel is harder. Schedules are

Course Update: Understanding SBA Eligibility and Loans

SBA loans do not take the scenic route. They have their own rules, paperwork, and a few turns you only see if you have been there before. CFTEA’s Understanding SBA Eligibility and Loans course has been updated to reflect the many changes that came through in 2025. If SBA lending touches your role even part of the time, this course brings the pieces together with a clear overview of how eligibility works, how loans are structured, and what to watch

Finding Success with CFTEA (ABA Legal Foundations in Banking)

Find out what all the buzz is about and take the course from the comfort of home (and with snacks)! Do you know someone that needs to complete this course? Better understand the key legal requirements when working in banking explained in an easy to understand way by CFTEA Board President, Nancy Hines. Follow the link to a video overview from Nancy and more details. This course is required for the following CFTEA awards so mark this one off with

Looking For Real Support? You Need a TAMMY.

Looking for real support with your professional development? Tammy in the CFTEA office has your back. And probably your textbook order too. At CFTEA, we do not just process orders. We actually pay attention to you. Tammy is known for: • Fixing access issues faster than you can say, “I swear that was the right password.” • Suggesting savings to put more money and value in your pocket. • Pointing you straight to the courses that match your goals. •