How Can CFTEA Help You?
This brief video provides details into how CFTEA supports organizations, employees, and the community.
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This brief video provides details into how CFTEA supports organizations, employees, and the community.
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In the past, students and organizations had to pay for each attempt at a CFTEA certification exam. But we listened—and created CFTEA replay to make professional growth more affordable and to help reduce test anxiety. With CFTEA replay, if you don’t pass your certification exam on the first try, you get an additional attempt at no extra cost. No hidden fees. No added stress. Just support to help you succeed! CFTEA replay is automatically included when pursuing these certifications: Certified
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My first experience with CFTEA was when I had just graduated college. I had received my first job as a CSS (Assistant Branch Manager) position at a financial institution. I was filled with excitement and hope for this new position. I quickly learned that even though I learned lots during my studies, I knew little about banking and the professional jargon. That is when I discovered CFTEA! They had a Bank Teller Certification program (Certified Modern Banking Representative) that would
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Looking beyond banking? Our newly updated Community Catalog offers a wide range of professional development courses designed to support businesses, employees, and nonprofit organizations with training that matters. From customer service and professionalism to leadership, supervision, and communication, these courses help strengthen your team, boost retention, and build the kind of workplace culture where employees thrive. ✨ Plus, many of these certificate programs qualify for ACE CREDIT, meaning they can be applied toward college degrees—offering even more value at a
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You might be closer than you think! Whether it’s a certificate, diploma, or certification—your next CFTEA achievement could be just a course or two away. Start by exploring the CFTEA Awards Catalog. Print it out worksheets, mark what you’ve completed, and set your sights on your next educational career goal. Not sure where you stand? Ask Tammy in the CFTEA office for an informal transcript which can be used for comparison against the CFTEA Awards Catalog Worksheets. What’s next? If
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The countdown is on! If you’re working toward a CFTEA certificate, diploma, or certification, the deadline for recognition is May 31—and it’s coming fast! June is all about celebrating your success. Right here, we’ll be recognizing the hard work of employees from across our community who stayed focused and reached their professional goals. Not quite finished? There’s still time to check in with the CFTEA office and confirm your progress. And once you’ve crossed that finish line… what’s the next
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We’re excited to feature Marica Benner, EVP, Chief Administrative Officer at First National Bank and a valued member of the CFTEA Board of Directors for many years. With a passion for empowering others through learning, Marica has been involved as a CFTEA instructor since 2005. In her reflection, Marica shares how her journey with CFTEA has deepened her leadership perspective and strengthened her commitment to workforce development. Her insights reflect the power of connection, continuous growth, and the impact of
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Get ready—2025 is bringing a fresh wave of new and updated CFTEA courses designed to meet the changing needs of today’s banking professionals. Stay tuned as we roll out course highlights and release dates. It’s going to be an exciting year of learning with CFTEA!
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Now’s the time to make sure you get the recognition you deserve! Deadline for Completion: May 31, 2025 ✅ Plan ahead – Courses are reviewed throughout the year to verify completion ✅ Connect with Tammy in the CFTEA office to confirm your progress and intent ✅ Each organization will receive a single delivery of awards plus a special congratulations packet of goodies! Don’t miss out on celebrating your success! If you believe you’ve completed—or are close to completing—your award, reach
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At CFTEA, we’re constantly evolving our content to meet the needs of today’s professionals in the banking industry and anticipate what’s coming next. As someone in banking, you hear customer stories every day. But what happens when a non-profit like CFTEA receives an unexpected year-end donation? In our updated Frauds, Scams, and Cons course, you’ll follow a real-life case, make decisions at critical points, and uncover the truth. ️♂️ Was it fraud? What would you have done? ⚖️ What steps do
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