Certified Modern Branch Professional—Level 1

CERTIFIED MODERN BRANCH PROFESSIONAL – LEVEL 1

Designed for branch employees seeking a true and rich universal banking model and suited as a career path beyond entry-level through assistant manager levels. Retail employees require a full range of skills and knowledge to manage relationships across a broad spectrum of modern topics. Next level after Certified Modern Banking Representative. This certification works perfectly for any front-line branch staff, universal bankers, personal bankers, etc. This certification provides the knowledge and confidence to fully interact with customers in opening and managing their account relationships. (Formerly CFT Training)

The online certification exam includes CFTEA replay. This allows students a second chance, at no cost to them or the organization, to retake the exam 24 hours after the prior attempt. CFTEA replay was developed to manage test anxiety and provide cost savings to organizations.

Application, Exam, and Status:
The exam will be a timed, online test. CFTEA replay is included (2 attempts).

Select from the following formats (click blue checkmarks) to gain course information and pricing. Courses may be taught in-house or live based on requests to the CFTEA office.