Safeguarding Customer Information and Nonpublic Areas

Description

This comprehensive course is designed for professionals in financial institutions who are responsible for protecting customer information and securing nonpublic areas. Participants will gain a deep understanding of the regulatory requirements, including the Gramm-Leach-Bliley Act (GLBA).

By the end of this course, you will be able to:

• Define Information Security.

• Describe how employees of financial institutions can help protect your customer from fraud while maintaining the security of their confidential information. 

• Identify and summarize crimes of opportunity. 

• Highlight the importance of access control. 

• Explain how to safeguard your customers and properly dispose of confidential information. 

• Define and describe Identity Theft and Red Flags.

• Give an explanation as to what Social Engineering is as well as the component of it. 

• Help your customers protect themselves from Scams and Fraud. 

Financial institutions are required to have written policies and procedures, regarding an Information Security Program. All employees have a direct impact on that program, and it is their responsibility to follow it. As an employee of a financial institution, you are a critical component when it comes to protecting your customers’ private information.