News

Hear from Former CFTEA Board Member, Marjorie MacAvoy!

What does it mean to grow professionally and personally with CFTEA? Marjorie MacAvoy, former CFTEA Board Member, shares her inspiring journey and the impact CFTEA had on her career development. From CFTEA Council Member to Board Leadership, Marjorie’s experience highlights how CFTEA empowered Marjorie’s growth and enhanced her strategic thinking. Explore her one word that describes CFTEA – Dedication. Watch now to hear her story! Ready to start your own CFTEA journey? Visit www.cftea.org

Managing Emotionally Charged Situations with Confidence

Limited-Time Offer: Over 50% Off! In today’s world, tensions can run high, and navigating emotionally charged situations has become an essential skill—especially in customer service. Do you know how to handle upset customers with confidence? Dealing with frustrated or emotional customers is a challenge, but with the right skills, you can deescalate situations, build trust, and turn conflict into positive customer experiences. Enroll now in “Calming Upset Customers” – a virtual classroom designed to help you: ✅ Manage tough conversations

Press Release: CFTEA and We Are

Announced by We Are on LinkedIn CFTEA – Center for Financial Training & Education Alliance is on board! Financial education meets interactivity — a winning combo for training that actually sticks. Based in Maine, USA, CFTEA is shaking things up, bringing real-life scenarios and decision-based learning into the mix with We Are. First up is a fresh take on their FREE fraud awareness course: ️ Fighting Fraud: Top Scams Targeting Our Nation’s Seniors. “We Are Learning’s support and easy learning

Real Story: How Tammy Saved an Organization Over $300!

At CFTEA, we’re not just here to process course registrations—we’re here to help you make the best decisions for your team and budget. Real Story: How Tammy Saved an Organization Over $300! When an organization recently placed an order, Tammy at CFTEA went the extra mile: ✅ She recommended a different course that better suited their needs—at a lower cost! ✅ She alerted them to an upcoming sale, suggesting they wait a few days to save even more. Rather than

Empowering Employee Growth with CFTEA with Peter Joslin

As a Board member of CFTEA, I have been involved with the organization now for a number of years. During this time, I have worked for two different organizations, and have had the opportunity to see how the different organizations view both training in general as well as how to best utilize CFTEA as a learning partner in the development and growth of their employees. Here at Kennebec Savings Bank, CFTEA is a resource that not only the Learning and

Does Public Speaking Make You Nervous? You’re Not Alone!

Whether it’s speaking in front of a group or just expressing ideas confidently in a meeting, public speaking can be intimidating. But with the right skills and practice, you can turn anxiety into confidence! CFTEA’s Verbal Communication course helps you develop practical speaking skills tailored to your goals, so you can communicate with clarity and confidence. Plus, this course is part of many CFTEA diplomas, making it a valuable step in your career journey! ✅ Overcome fear ✅ Strengthen your

More Than Just a Registration – We’ve Got Your Back!

Did you know? At CFTEA, we do more than just process registrations—we look out for you! When you enroll in a certificate or course bundle, Tammy in the CFTEA Office personally reviews your order to ensure you’re not paying for courses you’ve already completed. If there’s a more affordable option, she’ll reach out with suggestions to save you and your organization money as well as time. Because at CFTEA, it’s not just about signing up—it’s about doing what’s best for

Strengthening Fraud Prevention Through Education: Maine Community Bank’s Success with CFTEA

At Maine Community Bank, we prioritize the ongoing education and development of our employees to ensure they have the knowledge and skills necessary to best protect both our customers and our institution. This is why we eagerly took advantage of CFTEA’s free Fighting Fraud: Top Scams Targeting Our Nation’s Seniors course. Last year it provided 22 of our employees with critical insight into the ever-evolving scams that older generations face today. We saw an opportunity to further enhance our team’s

March 2025 Guided Learning Sale is Here!

Supporting Organizations. Empowering Communities.

At CFTEA, we believe in giving back. In 2024, thanks to the support of our partner organizations, we were able to: Provide free courses leading to certifications for their employees Offer discounts to Adult Education, helping community members secure impactful jobs in local financial institutions Partner with businesses to deliver training and career development opportunities When you choose CFTEA, you’re not just investing in top-tier financial education—you’re directly supporting workforce development and community growth. Together, we’re building stronger careers, stronger