Your words tell a story about you long before you walk into a room. A poorly written email, unclear instructions, or a tone that misses the mark can quietly chip away at how others perceive your credibility and professionalism.
That’s why we’re excited to share that all eight chapters of CFTEA’s Written Communication textbook have been fully reviewed and updated. Every page was carefully revised to make sure you have the most current, practical tools for today’s workplace, because strong writing skills are essential.
What you’ll explore in this course:
• Succeeding in the social and mobile workplace
• Using AI thoughtfully in workplace writing
• Planning, organizing, drafting, and revising with clarity
• Crafting short, effective workplace messages
• Communicating negative news with care and professionalism
• Writing persuasive messages that get results
• Grammar mechanics that polish your message (Autocorrect isn’t always right!)
✨ Ready to invest in how you’re seen? Take this course through Guided Learning on your own schedule, or plan ahead to join Nancy Hines’ engaging Written Communication class in October 2025.
Your writing is your brand. Make it unforgettable.
What you’ll explore in this course: