Category: Spotlight on Success

What Is My Why? Lise Patterson

Lise Patterson Androscoggin Bank   “I have been active with CFTEA for some years. It has provided me with exposure to courses that I may have otherwise not had the opportunity to take. With the help of the courses, I have grown from a customer service representative to my current position. Several years ago I became a council member. Expanding my reach through further collaboration with like-positioned users strengthened my support for CFTEA. In my position as board president, and


Spotlight on Success: Michele Close

Spotlight on Success: Michele Close Norway Savings Bank Michele works as a Cash Management Specialist to organize the setup and servicing of account information and payments for business clients. Her role brings close collaboration with Norway Savings Bank’s commercial, retail, and operations teams to provide training, project support, and service excellence. She started her banking career eight years ago as an Operations/Project Assistant. As she reflected on the support she has received in continuing education, Michele highlighted this key point


What Is My Why? Anna Johnson

Anna Johnson Northfield Savings Bank   “CFTEA has allowed me to grow in my career and expand my knowledge of banking. I have been able to move up through multiple promotions due to the available training and classes offered through CFTEA. The flexibility of courses offered and how they are conducted allowed me to take necessary classes in multiple different settings, from self-study to online instructor-led to having the class with a live instructor. These selections allowed me to take


Spotlight on Success: Becky Cook

Spotlight on Success; Becky Cook Claremont Savings Bank Becky works as a Commercial Loan Credit Analyst II and was recently appointed as an Officer of the Bank in November 2021. She began her banking career in 2007 during her summer break from college at Boston University. In 2017, Becky made the decision to pursue her Master’s degree in Accounting and Finance. In 2019, she began working at Claremont Savings Bank as a credit analyst in the commercial lending department. As


Spotlight on Success: Justina Thornton

Spotlight on Success: Justina Thornton Machias Savings Bank Justina began her banking career last year after twelve years in the medical field in various administrative roles. And, she took off with a bang! Justina earned the following awards to support her transition into the world of banking: Banking Customer Service Experience Certificate Call Center / Customer Care Certificate Essential Professional Development Certificate Foundations in Banking Certificate Front-Line Fraud Detection Certificate Honor Student: Principles of Banking Reflecting on earning these awards


What is My Why? Katrina Randlett

Katrina Randlett Learning and Development Officer New Hampshire Mutual Bancorp “CFTEA offers great growth potential in multiple areas of banking. The Modern Classroom Certified Trainer helped to transition over training offerings to virtual and keep the participants interactive. The communication/leadership qualities that Andrew and Tammy demonstrate, make me want to do more with the organization. They support me in many ways.”  


Spotlight on Success: Erin Newman

Spotlight on Success: Erin Newman Benchmark Community Bank   Congratulations to Erin Newman for earning her Certified Modern Banking Representative and Certified Modern Branch Professional – Level 1 in June. One of these career accomplishments is fantastic. Both in one year is incredible! Erin works at Benchmark Community Bank and started her career in banking at the end of 2015 as a float teller. As a community bank, Benchmark provides an empowering culture. “Benchmark Community Bank has been very supportive


Spotlight on Success: Nick Garber

Spotlight on Success: Nick Garber Bar Harbor Bank & Trust Nick was recently recognized for completing his Front-Line Fraud Detection Certificate. Last year, he graduated from university and began his career in banking. At a time when employees are looking for the best career option, why did he choose Bar Harbor Bank & Trust? “They are the most supportive organization I have ever worked for. They strive for genuine and well-experienced individuals through continuing education and support from the top


Board Spotlight: Chrissy Fratzel

Board Spotlight: Chrissy Fratzel VP of Human Resources Claremont Savings Bank Chrissy joined the board of directors this year and has a passion for professional skills and keen insight into the critical importance of supporting the new generations entering the workforce. Claremont Savings Bank has partnered with CFTEA for years and Chrissy applied to join the CFTEA board with thoughts of leadership. “As the head of Human Resources, it’s typically a Human Resources employee that has served in some capacity


Board Spotlight: Arielle Darling

Board Spotlight: Arielle Darling AVP, Senior Training Specialist Androscoggin Bank Arielle has joined the CFTEA board of directors with a rich history of involvement. She has taken courses, served on the Regional Advisory Council, and presented at our annual Leaders Conference. Her experience with CFTEA from the beginning provided a strong motivation to be part of the leadership team. She reflected on the history that brought her to this point, “I cannot stress how much I appreciate the work that

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