UNIVERSAL BANKER DIPLOMA

The CFTEA Universal Banker Diploma is a capstone and continues the education left by the Certified Modern Branch Professional —Level 1 and Level 2 to provide the tools to develop further within a retail branch.  This diploma provides an educational career path that supports the General Banking Diploma and future growth.

Required Courses

• Business Telephone Skills
• Certified Modern Branch Professional – Level 1
• Certified Modern Branch Professional – Level 2
• Money and Banking
• Verbal Communication or Certificate in Business Communication may be applied as requirement for Verbal or Written Communication
• Written Communication or Certificate in Business Communication may be applied as requirement for Verbal or Written Communication

2020.07

AIB / ABA / CFT