Designed for branch employees seeking a true and rich universal banking model and suited as a career path beyond entry-level through assistant manager levels. Retail employees require a full range of skills and knowledge to manage relationships across a broad spectrum of modern topics, including lending. Certified Modern Branch Professional Level 1 or manager approval is required for completion. This certification adds to Level 1 by supporting lending insights and knowledge. (Formerly CFT Training)
The online certification exam includes CFTEA replay. This allows students a second chance, at no cost to them or the organization, to retake the exam 24 hours after the prior attempt. CFTEA replay was developed to manage test anxiety and provide cost savings to organizations.
Select from the following formats (checkmarks) to gain course information and pricing. Courses may be taught in-house or live based on requests to the CFTEA office.
Required Courses |
Instructor Led Online |
Guided Learning |
Self Paced |
Virtual Classroom |
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2022.07
AIB / ABA / CFT
