Spotlight On Success:
This was Denelle’s experience learning with CFTEA:
“I decided to take classes with CFTEA because I wanted to expand my banking knowledge. I wanted to understand products, services, processes, and regulations so that I could better understand my job and be as informed as possible to speak with and assist our customers efficiently and intelligently.
One thing that I have learned from taking CFTEA courses that continues to help me in my day-to-day work is the importance of asking questions to pursue and understand further knowledge.
There were times that I struggled with some of the class topics, specifically in Law and Banking (now Legal Foundations in Banking), and I asked questions until I was able to understand what was being covered. My questions were always welcomed and encouraged by the instructors and I found out, most of the time, my fellow classmates had similar questions.