Explore emerging products and revenue opportunities, such as mobile wallets and P2P payments. Investigate how mobile services affects consumers’ interaction with financial institutions. Discover how demographics, customer preferences and security concerns influence a bank’s payments strategy.
Duration: Approximately 40 minutes
Created: September 2018
What You’ll Learn
After successfully completing this course, you will be able to:
- Describe the factors driving the move toward digital banking
- Identify major trends in the consumer adoption of mobile banking and payments
- Identify trends in mobile wallet use
- Describe the P2P payments market size, growth trends, and financial institution participation
For branch and administrative staff who have familiarity with the basics of banking and payment systems but who need to develop a more strategic view of the payments business.