Millennial Mindset



How You Will Benefit

According to one research study, Millennials (those born between 1981 and 1996, generally speaking) are now the largest segment in the U.S. workforce. In fact, more than 1 in 3 workers are Millennials—a total of 53.5 million employees. And the proportion will only grow as Boomers retire and more Millennials enter the workplace.


Why does this matter? Because each generation has its own “personality” or set of beliefs and characteristics—shaped by certain cultural influences—that drives its behavior. Understanding the mindset of Millennials and what motivates them is the key to maximizing job performance and work productivity. This program will show managers how to adapt their own behavior to this growing segment of the workforce in order to create an environment that leverages Millennials’ unique skillset.


Course Objectives

Successful completion of this course will increase your ability to

  • Understand the influences that shaped Millennials’ workplace habits and preferences.
  • Replace negative stereotypes with positive perceptions about working with Millennial employees.
  • Identify elements of a company culture that are appealing to Millennials.
  • Maximize the effectiveness of your daily interactions with Millennial employees through engagement and communication strategies.
  • Identify ways to reduce tension with Millennials as both a manager and an employee.


Key Topics Covered

This course explores the following subjects in depth:

  • How Boomers and Gen Xers differ from Millennials in terms of personal values
  • The significance of technology, social media, diversity, and parenting in Millennials’ upbringing
  • Ideal work environment for increased motivation and retention of Millennial employees
  • Recruitment strategies for attracting Millennial job candidates
  • Setting clear expectations for performance and behavior including nonnegotiables
  • Strategies to help Millennials find meaning and a sense of empowerment in their work
  • How to resolve conflict with a Millennial coworker and support a Millennial boss
  • Influences and work preferences of Gen Z
Code: H5213SP
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