By addressing everything from trust to perception to attitude, Leadership101 is a training program that gives both newly emerging and experienced leaders and managers the tools and techniques for developing and refining their skills. This learning resource will help your organization retain employees and clients, make better decisions, and improve performance.
• Identify key characteristics of leaders
• Build trust and confidence with employees
• Avoid behaviors that undermine leadership
• Promote teamwork and esprit de corps
• Act decisively
• Demonstrate leadership in a crisis