CFTEA

Emotional Intelligence

$245.00

SKU: 8b16ebc056e6 Category:
Code: H5010GL

Description

Course Objectives

This course will help you to:

  • Manage your emotions by recognizing how thoughts and emotions are connected.
  • Improve your self-control by identifying physical cues that indicate your emotions may be taking over.
  • Discover how emotional intelligence can help you develop more positive relationships at work and a more optimistic outlook.
  • Learn how to use assertive communication to express your needs and feelings appropriately.
  • Explore how to use emotional intelligence to bounce back from setbacks.

 

 

Key Topics Covered

This course explores the following subjects in depth:

  • How to develop your self-awareness by discovering how thoughts drive feelings and recognizing your physical cues that emotions are arising.
  • Learning to prevent emotional-hijacking by using techniques for collecting your thoughts.
  • How to develop more positive relationships with others at work through empathy.
  • Improving communication by building assertiveness skills.
  • Using your emotions as a tool to improve the process of conflict resolution.
  • Responding more quickly and positively to changing priorities and situations.
  • Keeping your composure and staying focused in stressful or high-pressure situations.
  • How to reframe thinking, change perspective, and bounce back from setbacks.
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