Description
Course Description
In most organizational settings, you’ll be expected to work in teams. At times, your team members may not be physically in the same office with you. And yet, communicating effectively within these teams is critical to the success of the team, and critical to your personal success on any given project or task. This introductory-level course will help you improve your collaborative communication by providing best practices and effective tips and techniques.
Learning Outcomes
- Identify the factors in interpersonal communication
- Modify communication strategies to be successful in small and large groups
- Devise a strategy for working effectively in remote settings, including in telework settings
- Explain the purpose of various types of meetings and explain the outcomes expected
- Attend a meeting and perform the role of an effective communicator in the meeting
- Prepare for, moderate, and follow up after a meeting to ensure effective use of organizational resources
- Document a meeting and distribute minutes or a meeting summary as appropriate
Key Features
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Expert-supported | |
Mobile-friendly |
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Accessible | |
Badge and credit-awarding |
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Games & Flashcards | |
Real-world case studies |
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Audio-enabled in app |
Notes
This course has an “Ask the Expert” feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, PgMP, PfMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, PMI-SP, PMI-PBA, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK®Guide) — Sixth Edition, Project Management Institute Inc., 2017.
The following list outlines the PDUs you will earn for completing this course, based on the certification you have.
- PMP®/PgMP®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5
- PMI-RMP®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5
- PMI-SP®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5
- PMI-ACP®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5
- PfMP®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5
- PMI-PBA®
- Technical: 0
- Leadership: 3.5
- Strategic/Business: 1.5
- TOTAL: 5