CFTEA (Center for Financial Training and Education Alliance) offers webinars through OnCourse Learning (formerly Total Training Solutions) in order to provide you with an amazing variety of training programs for financial institutions of all sizes in the areas of compliance, IRAs, teller skills, credit analysis, security and operations.
Webinars are cost-effective and convenient! Webinars are fast-paced and interactive. Participants can ask questions, participate in live surveys and see the slides as the seminar leader presents the material.
Click the buttons below to access the full library of webinars. As a non-profit, we appreciate the support of purchasing through us even if you saw it advertised elsewhere.
CFTEA has also partnered with United Training formerly New Horizons Learning Centers to provide access to FREE webinars on various business topics. If you are interested, use the link below to see the rotation of programs and then provide your certificate of completion to our office for your transcript at no charge.
Continuing Education Credits available for HSA and IRA Certification.
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OnDemand
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June 28 & 29, 2022
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2:30pm ET
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Thursday, May 19, 2022
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1:30pm ‒ 3:30pm ET
2 CEU Credits
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Wednesday, April 13, 2022
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11:00am ‒ 1:00pm ET
2 CAMS Credits
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Presented by 
Robin Russell
Tuesday, February 1st, 2022 – 10:00 am Central Time Zone
Learn the “right thing to do” and avoid frequent exceptions and mistakes.
Related Topics: Lending
Presented by 
Kate Cole
Wednesday, February 2nd, 2022 – 10:00 am Central Time Zone
The ACH Rules continue to change and it more important than ever that you are compliant. Bring your 2022 ACH Rule Book and we’ll make sure you are comfortable with the changes. We’ll also take a l… More →
Related Topics: Compliance, Risk Management/Legal
Presented by 
Susan Costonis
Wednesday, February 2nd, 2022 – 1:30 pm Central Time Zone
We will review the steps required to handle disputes and inquiries and the time frames for resolving a claim for an unauthorized transaction.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Presented by 
Jon Waldman
Thursday, February 3rd, 2022 – 1:30 pm Central Time Zone
While this new requirement is certainly a big deal, the rule comes with some caveats and more clearly defined standards for reporting.
Related Topics: Risk Management/Legal
Presented by 
Karen Butcher
Thursday, February 3rd, 2022 – 1:30 pm Central Time Zone
This program will ramp up leadership skills and address critical supervisory issues necessary to become an extraordinary supervisor.
Related Topics: Human Resources, Management/Employee Development
Presented by 
David Osburn
Monday, February 7th, 2022 – 1:30 pm Central Time Zone
The webinar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit – cap… More →
Related Topics: Lending
Presented by 
Deborah Crawford
Tuesday, February 8th, 2022 – 9:00 am Central Time Zone
Attend this live streaming event on the 2021 Deposit, BSA and Account Opening Update and Review.
Related Topics: BSA, Deposit Accounts, Compliance
Presented by Deborah Crawford
Tuesday, February 8th, 2022 – 9:00 am Central Time Zone
Attend this live streaming event to learn about the regulatory changes affecting the deposit side of your financial institution in 2021.
Related Topics: Compliance, BSA, Deposit Accounts, Risk Management/Legal
Presented by 
Carl Pry
Tuesday, February 8th, 2022 – 10:00 am Central Time Zone
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →
Related Topics: Compliance, Risk Management/Legal
Presented by Carl Pry
Tuesday, February 8th, 2022 – 10:00 am Central Time Zone
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →
Related Topics: Compliance, Risk Management/Legal
Presented by 
David Ringstrom
Tuesday, February 8th, 2022 – 1:30 pm Central Time Zone
When you attend this live presentation, you’ll learn how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly.
Related Topics: Computer Skills
Presented by Deborah Crawford
Wednesday, February 9th, 2022 – 9:00 am Central Time Zone
Attend this live streaming event to get your annual training for the BSA staff and teams at your financial institution.
Related Topics: Compliance, BSA, Deposit Accounts
Presented by 
Shane Daniel
Wednesday, February 9th, 2022 – 10:00 am Central Time Zone
We will explore the different types of SOC reports provided by vendors and highlight the best items that should be requested from vendors.
Related Topics: Risk Management/Legal
Presented by Deborah Crawford
Thursday, February 10th, 2022 – 9:00 am Central Time Zone
Learn how to open approximately 30 types of legal ownerships. We will cover consumer accounts, business accounts, deceased accounts and nonprofits. We will review the tax reporting, documentation r… More →
Related Topics: Compliance, BSA, Deposit Accounts
Presented by 
Cynthia Dopjera
Thursday, February 10th, 2022 – 10:00 am Central Time Zone
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Presented by Cynthia Dopjera
Thursday, February 10th, 2022 – 10:00 am Central Time Zone
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Presented by 
Philip Vassallo
Thursday, February 10th, 2022 – 1:30 pm Central Time Zone
You will leave this webinar with excellent resources that you can continually turn to during intense, complex audit engagements.
Related Topics: Auditing, Management/Employee Development
Presented by Cynthia Dopjera
Friday, February 11th, 2022 – 10:00 am Central Time Zone
The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and months and there are more on the horizon.
Related Topics: Reporting
Presented by 
Richard Hamm
Monday, February 14th, 2022 – 1:30 pm Central Time Zone
This program provides an overview of the key components of CRE appraisals and where bankers can find important information to assist in underwriting and understanding the sustainability of cash flo… More →
Related Topics: Lending
Presented by 
Jerod Moyer
Tuesday, February 15th, 2022 – 10:00 am Central Time Zone
This webinar will take a look at the TRID from an advanced perspective. Take your TRID compliance to the next level.
Related Topics: Compliance, Lending, TRID, Compliance
Presented by Deborah Crawford
Tuesday, February 15th, 2022 – 1:30 pm Central Time Zone
This program includes a review of the SAR and its data fields.
Related Topics: Compliance, BSA
Presented by 
Terri D. Thomas
Wednesday, February 16th, 2022 – 10:00 am Central Time Zone
This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.
Related Topics: Compliance, Risk Management/Legal
Presented by 
Jack Holzknecht
Wednesday, February 16th, 2022 – 1:30 pm Central Time Zone
This program provides a review of both parts of the final Regulation F. The rules apply directly to financial institutions if the institution is collecting a debt owed to a third party or is collec… More →
Related Topics: Compliance, Lending
Presented by Carl Pry
Thursday, February 17th, 2022 – 10:00 am Central Time Zone
This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply … More →
Related Topics: Compliance, Risk Management/Legal
Presented by Deborah Crawford
Thursday, February 17th, 2022 – 1:30 pm Central Time Zone
During this program we will cover all the compliance issues for opening deposit accounts online.
Related Topics: Compliance, Risk Management/Legal, Deposit Accounts
Presented by 
Susan Orr
Friday, February 18th, 2022 – 10:00 am Central Time Zone
The FFIEC released a complete re-write of the Business Continuity Planning booklet back in November 2019 titled Business Continuity Management.
Related Topics: Risk Management/Legal, Compliance, Technology/Security
Presented by 
Marci Malzahn
Tuesday, February 22nd, 2022 – 10:00 am Central Time Zone
In this webinar, we will do a quick review of Enterprise Risk Management and the three phases. Then we will explain the characteristics of strong risk assessments and will provide several examples … More →
Related Topics: Risk Management/Legal, Executive
Presented by Deborah Crawford
Tuesday, February 22nd, 2022 – 1:30 pm Central Time Zone
The CFPB released new and updated FAQs for Regulation E. The FAQs fall into four categories and we will review all of the new and updated FAQs during this program.
Related Topics: Compliance, Risk Management/Legal
Presented by Terri D. Thomas
Thursday, February 24th, 2022 – 10:00 am Central Time Zone
This webinar focuses on the deposit and loan issues that arise when a customer dies.
Related Topics: Risk Management/Legal
Presented by Deborah Crawford
Thursday, February 24th, 2022 – 1:30 pm Central Time Zone
Join us for an overview on writing teller training and procedures. They go hand in hand with success at the frontline.
Related Topics: Human Resources, Management/Employee Development
Presented by 
Patrice Konarik
Friday, February 25th, 2022 – 10:00 am Central Time Zone
Health Savings Accounts were signed into law over 15 years ago and they still seem to generate more questions than answers. It is pretty amazing the rampant abuse has not disqualified this product… More →
Related Topics: Risk Management/Legal
Presented by Richard Hamm
Monday, February 28th, 2022 – 1:30 pm Central Time Zone
Receive an overview of the key steps involved in effectively administering commercial construction loans.
Related Topics: Lending
Presented by 
Bob Gregg
Wednesday, January 5th, 2022 – 10:00 am Central Time Zone
Learn how to avoid mistakes and land mines under the Department of Labor FLSA rule.
Related Topics: Human Resources
Presented by David Osburn
Wednesday, January 5th, 2022 – 1:30 pm Central Time Zone
This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking.
Related Topics: Lending
Presented by 
Jeffery Johnson
Thursday, January 6th, 2022 – 10:00 am Central Time Zone
Learn the five vital signs of any organization and the ratios required to identify them.
Related Topics: Lending
Presented by 
Anne Lolley
Thursday, January 6th, 2022 – 1:30 pm Central Time Zone
These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.
Related Topics: Compliance, Lending
Presented by 
Heather Legge
Friday, January 7th, 2022 – 10:00 am Central Time Zone
In just 90 minutes you’ll learn quick & easy PowerPoint tips to refresh your style, modernize your content, re-energize your presentations, and enhance your audience experiences.
Related Topics: Management/Employee Development, Computer Skills
Presented by Karen Butcher
Monday, January 10th, 2022 – 1:30 pm Central Time Zone
Join Karen Butcher, coach and trainer with InterAction Training, on how relationships can impact our happiness to the point of building or destroying job satisfaction, as she helps you become an ex… More →
Related Topics: Human Resources, Management/Employee Development
Presented by Terri D. Thomas
Tuesday, January 11th, 2022 – 10:00 am Central Time Zone
This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions.
Related Topics: Risk Management/Legal
Presented by Deborah Crawford
Tuesday, January 11th, 2022 – 1:30 pm Central Time Zone
There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when d… More →
Related Topics: Compliance, Deposit Accounts, BSA
Presented by Susan Costonis
Wednesday, January 12th, 2022 – 1:30 pm Central Time Zone
Writing a dynamic CRA context report can show examiners not only that your financial institution understands the community demonstrate why your CRA program qualifies for a “Satisfactory” or possibl… More →
Related Topics: Compliance, Lending
Presented by 
Dawn Kincaid
Thursday, January 13th, 2022 – 10:00 am Central Time Zone
In this session, we will provide best practices for developing your social media strategy and policy. In addition, we will dive into the compliance requirements, including Truth-in-Savings, Reg Z,… More →
Related Topics: Compliance, Risk Management/Legal
Presented by 
Michael Christians
Thursday, January 13th, 2022 – 1:30 pm Central Time Zone
Join Regulatory Compliance Counsel Michael Christians for this jam-packed session outlining those actions that the “new” CFPB has already taken and those we can look forward to in 2022.
Related Topics: Compliance, Risk Management/Legal
Presented by 
Vicki Kraai
Friday, January 14th, 2022 – 10:00 am Central Time Zone
This program will step you through the best practices of hiring for the right fit. Being intentional about training managers and supervisors on the hiring process is key to creating stellar teams.<… More →
Related Topics: Human Resources, Management/Employee Development
Presented by Deborah Crawford
Tuesday, January 18th, 2022 – 1:30 pm Central Time Zone
Today’s business structure environment is very complex. You will open many types of business accounts with multiple layers of ownership.
Related Topics: Lending, BSA
Presented by Patrice Konarik
Wednesday, January 19th, 2022 – 10:00 am Central Time Zone
In the ever-changing world of IRAs, it is always important to keep up with the latest IRS updates to the rules and regulations. Not to mention, you never know what Congress may slip in at the end … More →
Related Topics: IRAs
Presented by Terri D. Thomas
Wednesday, January 19th, 2022 – 1:30 pm Central Time Zone
The Right of Setoff is a complicated, but very effective tool for collecting debts owed to a bank. Learn the best practices and dangers that can arise when using the power.
Related Topics: Compliance, Risk Management/Legal
Presented by 
David Dickinson
Thursday, January 20th, 2022 – 10:00 am Central Time Zone
This webinar will look at the expectations/requirements related to a financial institution’s Compliance Management System (CMS).
Related Topics: Compliance, Risk Management/Legal
Presented by Deborah Crawford
Thursday, January 20th, 2022 – 1:30 pm Central Time Zone
During this class we will cover the topics for your annual training. We will get you updated and ready for a good examination with many hot spots discussed and hopefully you will avoid some of the … More →
Related Topics: BSA, Compliance
Presented by 
Janice Branch
Monday, January 24th, 2022 – 1:30 pm Central Time Zone
Fresh ideas that will help any head teller boost productivity, enhance communication, and improve teaming relationships.
Related Topics: Management/Employee Development
Presented by Deborah Crawford
Tuesday, January 25th, 2022 – 1:30 pm Central Time Zone
During this compliance operations update, we will look at the federal deposit regulations and update and review your programs.
Related Topics: Compliance, Deposit Accounts
Presented by Robin Russell
Wednesday, January 26th, 2022 – 10:00 am Central Time Zone
Receive an overview of real estate loan documentation requirements, regulatory compliance issues, loan administration issues and best practices.
Related Topics: Compliance, Lending
Presented by Marci Malzahn
Thursday, January 27th, 2022 – 10:00 am Central Time Zone
Are you creating your first ERM Program for your bank? Do you want to ensure your current program is complete yet keep it simple? If yes to either question, this webinar is for you!
Related Topics: Risk Management/Legal, Executive
Presented by Deborah Crawford
Thursday, January 27th, 2022 – 1:30 pm Central Time Zone
This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from ze… More →
Related Topics: Compliance, Deposit Accounts
Presented by Deborah Crawford
Friday, January 28th, 2022 – 10:00 am Central Time Zone
During this webinar look at the proposed rule line-by-line and its key elements. We will cover the changes this may require in your policies, procedures and processes when it finalizes.
Related Topics: Compliance, BSA
Presented by Richard Hamm
Monday, January 31st, 2022 – 1:30 pm Central Time Zone
This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Inter… More →
Related Topics: Lending
| 7/1/2021 | 10:00:00 AM | 2.0 | Escrow Accounts Compliance | David Dickinson | Webinar | Compliance |
| 7/6/2021 | 1:30:00 PM | 1.5 | Executive Total Compensation – Strategies to Motivate and Incent | Mike Blanchard & Matt Brei | Webinar | Management/Employee Development |
| 7/6/2021 | 10:00:00 AM | 2.0 | Alert! Marijuana and Hemp Accounts – Policy, Procedure and CIP | Deborah Crawford | Webinar | Deposit Accounts |
| 7/7/2021 | 10:00:00 AM | 2.0 | Fair Lending: Overview and New Developments | Carl Pry | Webinar | Lending |
| 7/7/2021 | 1:30:00 PM | 2.0 | Problem Loan Work-Out in Today’s Market | David Osburn | Webinar | Lending |
| 7/8/2021 | 10:00:00 AM | 2.0 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting |
| 7/8/2021 | 1:30:00 PM | 2.0 | Best-Ever Compliance Checklists for Consumer Loans | Anne Lolley | Webinar | Lending |
| 7/8/2021 | 10:00:00 AM | 2.0 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting |
| 7/8/2021 | 10:00:00 AM | 2.0 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting |
| 7/12/2021 | 1:30:00 PM | 2.0 | Introduction to Commercial Lending | David Osburn | Webinar | Lending |
| 7/13/2021 | 1:30:00 PM | 2.0 | Opening Fiduciary Accounts | Deborah Crawford | Webinar | Deposit Accounts |
| 7/13/2021 | 10:00:00 AM | 1.0 | The Loyalty Factor | Robb Rempel | Webinar | Sales |
| 7/14/2021 | 1:30:00 PM | 2.0 | Top 15 Issues HMDA Issues | Jack Holzknecht | Webinar | Lending |
| 7/15/2021 | 10:00:00 AM | 2.0 | Non-Compete Agreements and Restrictive Covenants: Protecting Your Organization | Bob Gregg | Webinar | Human Resources |
| 7/15/2021 | 1:30:00 PM | 2.0 | Secrets to Being a Great Call Center Agent | Janice Branch | Webinar | Management/Employee Development |
| 7/16/2021 | 10:00:00 AM | 1.5 | Branch Manager Best Practices | Vicki Kraai | Webinar | Management/Employee Development |
| 7/20/2021 | 10:00:00 AM | 2.0 | Regulation CC: Holds | Deborah Crawford | Webinar | Deposit Accounts |
| 7/20/2021 | 1:30:00 PM | 2.0 | Troubled Debt Restructuring | Jeffery Johnson | Webinar | Lending |
| 7/21/2021 | 1:30:00 PM | 1.5 | FCRA Compliance: E-Oscar and Metro | Matthew Urban | Webinar | Compliance |
| 7/21/2021 | 10:00:00 AM | 2.0 | What Directors Need to Know About Cybersecurity | Cody Delzer | Webinar | Security |
| 7/21/2021 | 10:00:00 AM | 4.0 | Soft Skills Series | Cultivate | Webinar | Management/Employee Development |
| 7/22/2021 | 1:30:00 PM | 2.0 | Flood Insurance: Compliance Issues and Hot Spots | Carl Pry | Webinar | Compliance |
| 7/22/2021 | 10:00:00 AM | 2.0 | What to Do When a Customer Dies | Terri Thomas | Webinar | Deposit Accounts |
| 7/23/2021 | 10:00:00 AM | 1.5 | An FDCPA for the 21st Century | Michael Christians | Webinar | Compliance |
| 7/26/2021 | 1:30:00 PM | 2.0 | CRE Appraisals: Regulations & the Review Process | Richard Hamm | Webinar | Lending |
| 7/27/2021 | 1:30:00 PM | 2.0 | Opening LLC Accounts | Deborah Crawford | Webinar | Deposit Accounts |
| 7/27/2021 | 10:00:00 AM | 2.0 | The Active Shooter/Killer | Branch Walton | Webinar | Security |
| 7/28/2021 | 1:30:00 PM | 2.0 | Janice Branch TBD | Janice Branch | Webinar | Management/Employee Development |
| 7/28/2021 | 10:00:00 AM | 1.5 | 10 Things to Know Before Your Next Core Negotiation | Charlie Kelly | Webinar | Sales |
| 7/29/2021 | 9:00:00 AM | 6.0 | HMDA A-Z Seminar OnDemand with Live Streaming | David Dickinson | Streaming | Compliance |
| 7/29/2021 | 1:30:00 PM | 2.0 | Masterful Time Management | Philip Vassallo | Webinar | Management/Employee Development |
| 7/29/2021 | 10:00:00 AM | 1.5 | CRA Nuts & Bolts – Five Steps to Pass the Exam | Susan Costonis | Webinar | Compliance |
| 7/29/2021 | 9:00:00 AM | 6.0 | HMDA A-Z Seminar OnDemand with Live Streaming | David Dickinson | Streaming | Compliance |
| June 1, 2021 | 10:00 AM |
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Onboarding Your New Hire | Vicki Kraai | Webinar | Management/Employee Development | ||
| June 1, 2021 | 1:30 PM |
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Beneficial Ownership Update: Where Are We Now? | Deborah Crawford | Webinar | Deposit Accounts | ||
| June 2, 2021 | 10:00 AM |
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Online Account Opening | Deborah Crawford | Webinar | Deposit Accounts | ||
| June 2, 2021 | 1:30 PM |
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UDAAP: Consumer Complaint Monitoring & Avoiding Harm | Dawn Kincaid | Webinar | Compliance | ||
| June 3, 2021 | 1:30 PM |
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Rebroadcast – Social Media Compliance | Dawn Kincaid | Webinar | Compliance | ||
| June 4, 2021 | 10:00 AM |
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New General QM | Jerod Moyer | Webinar | Compliance | ||
| June 7, 2021 | 1:30 PM |
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How to Craft an Effective Commercial Loan Write-Up | David Osburn | Webinar | Lending | ||
| June 8, 2021 | 1:30 PM |
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New BSA Officer Training | Deborah Crawford | Webinar | Deposit Accounts | ||
| June 8, 2021 | 10:00 AM |
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15 Behaviors That Make Working With You Difficult | Karen Butcher | Webinar | Management/Employee Development | ||
| June 9, 2021 | 10:00 AM |
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Records Management and Retention | Carl Pry | Webinar | Compliance | ||
| June 9, 2021 | 10:00 AM |
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Opening Business Accounts | Deborah Crawford | Webinar | Deposit Accounts | ||
| June 9, 2021 | 1:30 PM | 2 | Excel Explained: Payroll Analysis | David Ringstrom | Webinar | Computer Skills | ||
| June 10, 2021 | 10:00 AM |
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Employment Records and How to Keep Them | Bob Gregg | Webinar | Human Resources | ||
| June 10, 2021 | 1:30 PM |
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Timea’s Cause | Timea Nagy | Webinar | Risk Management/Legal | ||
| June 10, 2021 | 10:00 AM |
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Three Key Risk Assessments in Your ERM Program: ERM, IT and Internal Controls | Marci Malzahn |
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Risk Management/Legal | ||
| June 11, 2021 | 10:00 AM |
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Today’s Information Security Officer: Roles and Responsibilities | Susan Orr | Webinar | Security | ||
| June 14, 2021 | 1:30 PM |
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Rebroadcast – Wire Transfer Compliance | Dawn Kincaid | Webinar | Compliance | ||
| June 15, 2021 | 10:00 AM |
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DIY Core Systems Selections and RFPs | Charlie Kelly | Webinar | Sales | ||
| June 15, 2021 | 1:30 PM |
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How to Re-Engage Your Team | Rachelle Humiston | Webinar | Management/Employee Development | ||
| June 16, 2021 | 10:00 AM |
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Loan Documentation for the Agricultural Lender | Robin Russell | Webinar | Risk Management/Legal | ||
| June 16, 2021 | 10:00 AM |
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Unclaimed Property | Crowe | Webinar | Compliance | ||
| June 16, 2021 | 1:30 PM |
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Equipment Lease Financing | Robin Russell | Webinar | Risk Management/Legal | ||
| June 16, 2021 | 10:00 AM |
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Unclaimed Property | Crowe |
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Compliance | ||
| June 17, 2021 | 1:30 PM |
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Call Report – Current Matters and Common Questions | Cynthia Dopjera | Webinar | Reporting | ||
| June 17, 2021 | 10:00 AM |
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Notary Public | Terri Thomas | Webinar | Risk Management/Legal | ||
| June 17, 2021 | 1:30 PM |
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Call Report – Current Matters and Common Questions | Cynthia Dopjera | Webinar | Reporting | ||
| June 17, 2021 | 1:30 PM |
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Call Report – Current Matters and Common Questions | Cynthia Dopjera | Webinar | Reporting | ||
| June 18, 2021 | 10:00 AM |
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Back to Basics: The Bank Secrecy Act | Michael Christians | Webinar | Compliance | ||
| June 22, 2021 | 1:30 PM |
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Compliance for Lending (Deb for Part 1) | Jack Holzknecht | Webinar | Lending | ||
| June 22, 2021 | 10:00 AM |
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SBS TBD | Jon Waldman | Webinar | Security | ||
| June 23, 2021 | 1:30 PM | 2 | Quarterly Compliance: Summer 2021 | Carl Pry | Webinar | Compliance | ||
| June 24, 2021 | 1:30 PM |
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HR Basics for Managers | Jennifer Mirus | Webinar | Human Resources | ||
| June 24, 2021 | 10:00 AM |
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TRID Hot Spots | Jerod Moyer | Webinar | TRID | ||
| June 25, 2021 | 10:00 AM |
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Residential Construction Lending | Jeffery Johnson | Webinar | Lending | ||
| June 28, 2021 | 1:30 PM |
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Proactive Relationship Customer Service | Melissa Marvin | Webinar | Management/Employee Development | ||
| June 29, 2021 | 1:30 PM |
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Diversity & Inclusion | Vicki Kraai | Webinar | Human Resources | ||
| June 29, 2021 | 10:00 AM |
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Regulation O | Molly Stull | Webinar | Compliance | ||
| June 30, 2021 | 10:00 AM |
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Small Business Lending | Carl Pry | Webinar | Lending | ||
| June 30, 2021 | 1:30 PM |
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CAMELS | Molly Stull | Webinar | Compliance |
| May 3, 2021 | 1:30 PM | 2 | New Fair Debt Collection Practices Act and Regulation F | Jack Holzknecht | Webinar | Lending | |
| May 4, 2021 | 1:30 PM | 2 | Remote/Mobile Deposit Capture | Susan Orr | Webinar | Risk Management/Legal | |
| May 4, 2021 | 10:00 AM |
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Fair Lending | Jerod Moyer | Webinar | Compliance | |
| May 5, 2021 | 10:00 AM |
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Excel Explained: Speed Tips | David Ringstrom | Webinar | Computer Skills | |
| May 5, 2021 | 1:30 PM |
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Lending 101 | Anne Lolley | Webinar | Lending | |
| May 6, 2021 | 1:30 PM |
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Call Reporting for Beginners 5 Part Series ($1,145) | Cynthia Dopjera | Webinar | Reporting | |
| May 6, 2021 | 10:00 AM |
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Dealing with Subpoenas, Summonses, Garnishments, Tax Levies, Etc. | Terri Thomas | Webinar | Risk Management/Legal | |
| May 6, 2021 | 1:30 PM |
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Coaching Tellers to Excellence | Janice Branch | Webinar | Management/Employee Development | |
| May 6, 2021 | 1:30 PM |
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Call Reporting for Beginners 5 Part Series ($1,145) | Cynthia Dopjera | Webinar | Reporting | |
| May 6, 2021 | 1:30 PM |
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Call Reporting for Beginners 5 Part Series ($1,145) | Cynthia Dopjera | Webinar | Reporting | |
| May 7, 2021 | 10:00 AM |
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Lending to Non-Profit/Religious Institutions | Jeffery Johnson | Webinar | Lending | |
| May 10, 2021 | 1:30 PM |
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Basic Personal & Business Tax Return Analysis | David Osburn | Webinar | Lending | |
| May 11, 2021 | 10:00 AM |
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Call Report – Loan Coding and Risk Weighting Loans | Cynthia Dopjera | Webinar | Reporting | |
| May 11, 2021 | 1:30 PM |
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What You Need to Know About Today’s Ransomware | Jon Waldman | Webinar | Security | |
| May 12, 2021 | 1:30 PM |
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Mortgage Origination Compliance 2 Part Series ($485) | Carl Pry | Webinar | Compliance | |
| May 12, 2021 | 10:00 AM |
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Understanding Commercial Real Estate Documents | Robin Russell | Webinar | Risk Management/Legal | |
| May 12, 2021 | 1:30 PM |
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Mortgage Origination Compliance 2 Part Series ($485) | Carl Pry | Webinar | Compliance | |
| May 12, 2021 | 1:30 PM |
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Mortgage Origination Compliance 2 Part Series ($485) | Carl Pry | Webinar | Compliance | |
| May 13, 2021 | 1:30 PM |
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CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm | Webinar | Lending | |
| May 14, 2021 | 10:00 AM |
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Loan Participations for Community Banks: Risks & Rewards | Robin Russell | Webinar | Risk Management/Legal | |
| May 17, 2021 | 1:30 PM |
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CRE Lending: Prop. Types, Lease Structures & Other Non-Fin. Risks | Richard Hamm | Webinar | Lending | |
| May 18, 2021 | 9:00 AM |
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Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit | Many | BTVS | Management/Employee Development | |
| May 18, 2021 | 10:00 AM |
|
Short Term Loans | Jeffery Johnson | Webinar | Lending | |
| May 18, 2021 | 9:00 AM |
|
Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit | Many | BTVS | Management/Employee Development | |
| May 18, 2021 | 1:30 PM |
|
Handling Deposit Accounts and Checks at Death | Deborah Crawford | Webinar | Deposit Accounts | |
| May 18, 2021 | 9:00 AM |
|
Bank Trainers Virtual Summit: Spring 2021 – Get the Edge: Tools for Your Training Toolkit | Many | BTVS | Management/Employee Development | |
| May 19, 2021 | 10:00 AM | 2 | BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers | Deborah Crawford | Webinar | BSA | |
| May 19, 2021 | 1:30 PM |
|
Identifying and Documenting CRA Community Development Activities | Jack Holzknecht | Webinar | Lending | |
| May 20, 2021 | 1:30 PM | 1 | (FREE) Proving the ROI on Your Training Programs | Deborah Crawford | Webinar | Management/Employee Development | |
| May 20, 2021 | 1:30 PM |
|
Strategies for Succession Planning and Talent Management | Marci Malzahn | Webinar | Executive/Director | |
| May 21, 2021 | 10:00 AM |
|
Back to Basics: The CARD Act | Michael Christians | Webinar | Compliance | |
| May 24, 2021 | 1:30 PM |
|
Banker’s Top 10 for Sales Success | Dan Fischer | Webinar | Sales | |
| May 25, 2021 | 10:00 AM |
|
Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud | Dawn Kincaid | Webinar | Compliance | |
| May 25, 2021 | 1:30 PM |
|
New to Banking? Learn More About Our Industry | Deborah Crawford | Webinar | Deposit Accounts | |
| May 26, 2021 | 10:00 AM |
|
Deposit Regulations—The Basics | Deborah Crawford | Webinar | Deposit Accounts | |
| May 27, 2021 | 10:00 AM |
|
Introduction to ACH: The Basics | Kate Cole | Webinar | Lending | |
| May 27, 2021 | 1:30 PM |
|
Attacking the Human Element | Jeff Spann | Webinar | Security |
| April 1, 2021 | 1:30 PM |
|
Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | Webinar | Lending | ||
| April 6, 2021 | 10:00 AM | 2 | Overdraft Programs—The Danger Zones | Deborah Crawford | Webinar | Deposit Accounts | ||
| April 6, 2021 | 1:30 PM |
|
Understanding Commercial Loan Documentation | Robin Russell | Webinar | Risk Management/Legal | ||
| April 7, 2021 | 9:00 AM |
|
TRID A-Z Seminar OnDemand with Live Streaming ($995) | Jerod Moyer |
|
Compliance | ||
| April 7, 2021 | 9:00 AM | 6 | TRID A-Z Seminar OnDemand with Live Streaming ($995) | Jerod Moyer | Streaming | Compliance | ||
| April 7, 2021 | 10:00 AM | 2 | IRA Distribution to Beneficiaries | Patrice Konarik | Webinar | IRAs | ||
| April 7, 2021 | 1:30 PM | 2 | Managing a Successful Call Center | Janice Branch | Webinar | Management/Employee Development | ||
| April 7, 2021 | 9:00 AM | 6 | TRID A-Z Seminar OnDemand with Live Streaming ($995) | Jerod Moyer | Streaming | Compliance | ||
| April 8, 2021 | 10:00 AM | 2 | HR Marijuana | Brian Goodman | Webinar | Human Resources | ||
| April 8, 2021 | 1:30 PM | 1.5 | How to Incorporate BCM into Your ERM Program | Marci Malzahn | Webinar | Executive/Director | ||
| April 9, 2021 | 10:00 AM | 1.5 | Six Best Practices Behaviors for Perfect Teller Experience | Melissa Marvin | Webinar | Management/Employee Development | ||
| April 9, 2021 | 10:00 AM | 2 | FFIEC Information Security Handbook | Cody Delzer | Webinar | Security | ||
| April 12, 2021 | 1:30 PM | 2 | Key Ratio Analysis: Calculating and Interpreting the Numbers Correctly! | David Osburn | Webinar | Lending | ||
| April 13, 2021 | 10:00 AM |
|
Seven Habits of Effective Credit Administration | Jeffery Johnson | Webinar | Lending | ||
| April 13, 2021 | 1:30 PM | 2 | Opening Minor Accounts | Deborah Crawford | Webinar | Deposit Accounts | ||
| April 14, 2021 | 10:00 AM | 2 | 10 Hot BSA Exam Issues | Deborah Crawford | Webinar | BSA | ||
| April 14, 2021 | 1:30 PM | 2 | Excel Explained: Pivot Tables 101 | David Ringstrom | Webinar | Computer Skills | ||
| April 15, 2021 | 10:00 AM |
|
Implementing Compliance Weaknesses Identified by Regulatory Agencies into Our Auditing & Monitoring Programs | Molly Stull | Webinar | Compliance | ||
| April 15, 2021 | 1:30 PM |
|
Top 25 Safe Deposit Compliance Issues | David McGuinn | Webinar | Safe Deposit | ||
| April 16, 2021 | 10:00 AM | 2 | Dress Codes and Work Appearance – Spandex Is a Privilege Not a Right | Bob Gregg | Webinar | Human Resources | ||
| April 19, 2021 | 1:30 PM | 2 | Comm. & Bus. Lending Basics for Support Personnel | Richard Hamm | Webinar | Lending | ||
| April 20, 2021 | 10:00 AM | 2 | Overdrafts | Jerod Moyer | Webinar | Compliance | ||
| April 20, 2021 | 1:30 PM | 2 | 25 Baseline Controls Banks Struggle to Implement | Shane Daniel | Webinar | Security | ||
| April 21, 2021 | 10:00 AM |
|
Compliance 101 for New Compliance Officers | Kristen Tatlock | Webinar | Compliance | ||
| April 21, 2021 | 1:30 PM |
|
Top 10 Most Frequent Flood Issues | Jack Holzknecht | Webinar | Lending | ||
| April 22, 2021 | 10:00 AM |
|
Understanding Revocable and Irrevocable Trust Documents | Terri Thomas | Webinar | Risk Management/Legal | ||
| April 22, 2021 | 1:30 PM |
|
Loan Modifications: What Are the Compliance Issues? | Carl Pry | Webinar | Compliance | ||
| April 23, 2021 | 10:00 AM | 1.5 | BSA 101 for New BSA Compliance Officers | Kristen Tatlock | Webinar | BSA | ||
| April 26, 2021 | 1:30 PM | 1.5 | CRA – Five Steps to Pass the Exam | Susan Costonis | Webinar | Compliance | ||
| April 27, 2021 | 10:00 AM | 1.5 | Introduction to Conducting a Compliance Audit/Review for New Compliance Officers | Kristen Tatlock | Webinar | Compliance | ||
| April 27, 2021 | 1:30 PM | 2 | Deposit Regulatory Update 2021 | Deborah Crawford | Webinar | Deposit Accounts | ||
| April 28, 2021 | 10:00 AM |
|
Loan Workouts | Robin Russell | Webinar | Risk Management/Legal | ||
| April 28, 2021 | 1:30 PM |
|
Acing Your Job as a Customer Service Expert | Vicki Kraai | Webinar | Management/Employee Development | ||
| April 29, 2021 | 10:00 AM |
|
Compliance for Commercial Lenders | Susan Costonis | Webinar | Compliance | ||
| April 29, 2021 | 1:30 PM |
|
Remote Banking: What Are the Compliance Requirements? | Carl Pry | Webinar | Compliance | ||
| April 30, 2021 | 10:00 AM | 2 | Incident Response Plan | Susan Orr | Webinar | Security |
| March 1, 2021 | 1:30 PM | 2 | Commercial Construction Lending | Richard Hamm | Webinar | Lending | |
| March 2, 2021 | 10:00 AM | 2 | Opening New Accounts 3 Part Series | Suzie Jones | Webinar | Deposit Accounts | |
| March 2, 2021 | 1:30 PM | 2 | Wire Transfer Compliance | Dawn Kincaid | Webinar | Compliance | |
| March 2, 2021 | 10:00 AM | 2 | Opening New Accounts 3 Part Series | Suzie Jones | Webinar | Deposit Accounts | |
| March 2, 2021 | 10:00 AM | 2 | Opening New Accounts 3 Part Series | Suzie Jones | Webinar | Deposit Accounts | |
| March 3, 2021 | 10:00 AM | 2 | W-9 Deposit Account Set Up and Interest Reporting – B Notices and Back Up Withholding | Deborah Crawford | Webinar | Deposit Accounts | |
| March 3, 2021 | 1:30 PM | 2 | The UCC for Lenders | Robin Russell | Webinar | Risk Management/Legal | |
| March 4, 2021 | 1:30 PM | 2 | Masterful Time Management | Philip Vassallo | Webinar | Management/Employee Development | |
| March 4, 2021 | 10:00 AM |
|
The Four Cs of Exceptional Supervision | Vicki Kraai | Webinar | Management/Employee Development | |
| March 5, 2021 | 10:00 AM | 2 | Excel Explained: Creating Interactive Spreadsheets | David Ringstrom | Webinar | Computer Skills | |
| March 5, 2021 | 1:30 PM | 2 | Opening Accounts for Nonresident Aliens | Deborah Crawford | Webinar | Deposit Accounts | |
| March 8, 2021 | 1:30 PM | 2 | Advanced Collection Tools Vital in Today’s Economy | David Osburn | Webinar | Lending | |
| March 9, 2021 | 10:00 AM |
|
Business Development Skills | Vicki Kraai | Webinar | Management/Employee Development | |
| March 9, 2021 | 1:30 PM | 2 | Disability Accomodations |
|
Webinar | Human Resources | |
| March 10, 2021 | 10:00 AM | 2 | Third Party and Fourth Party Management | Jon Waldman | Webinar | Security | |
| March 10, 2021 | 1:30 PM |
|
Consumer Real Estate Loans | Anne Lolley | Webinar | Lending | |
| March 11, 2021 | 10:00 AM | 2 | Legal Liabilities when Check Fraud Occurs | Terri Thomas | Webinar | Risk Management/Legal | |
| March 11, 2021 | 1:30 PM |
|
Dealing with Appraisals | Carl Pry | Webinar | Compliance | |
| March 12, 2021 | 10:00 AM | 1.5 | New QM Standards under the Truth in Lending Act | Michael Christians | Webinar | Compliance | |
| March 15, 2021 | 1:30 PM | 2 | Residential Construction Lending |
|
Webinar | Lending | |
| March 16, 2021 | 10:00 AM |
|
Loan Denials & Other Adverse Action Notices | David Dickinson | Webinar | Compliance | |
| March 16, 2021 | 1:30 PM | 2 | 2021 Quarterly Compliance Briefing | Carl Pry | Webinar | Compliance | |
| March 16, 2021 | 1:30 PM | 2 | 2021 Quarterly Compliance Briefing | Carl Pry | Webinar | Compliance | |
| March 17, 2021 | 10:00 AM | 2 | Basic Cash Flow Analysis | Jeffery Johnson | Webinar | Lending | |
| March 17, 2021 | 1:30 PM |
|
You’re the New Supervisor! Fasten Your Seat Belt! | Karen Butcher | Webinar | Management/Employee Development | |
| March 18, 2021 | 10:00 AM | 2 | Power of Attorney | Terri Thomas | Webinar | Risk Management/Legal | |
| March 18, 2021 | 1:30 PM |
|
ACH Origination and Same Day Entries | Kate Cole | Webinar | Risk Management/Legal | |
| March 19, 2021 | 10:00 AM | 2 | Firing – It Can Be Difficult – But It Can Be Legal | Bob Gregg | Webinar | Human Resources | |
| March 22, 2021 | 1:30 PM | 2 | What Goes Into a Valuable Impact Analysis? | Jon Waldman | Webinar | Security | |
| March 23, 2021 | 10:00 AM |
|
COVID Vaccines, Paid Leave, and Accommodations | Steve Greene | Webinar | Human Resources | |
| March 23, 2021 | 1:30 PM | 2 | BSA: CIP & CDD | Deborah Crawford | Webinar | BSA | |
| March 23, 2021 | 10:00 AM |
|
COVID Vaccines, Paid Leave, and Accommodations | Steve Greene | Webinar | Human Resources | |
| March 24, 2021 | 10:00 AM | 2 | Bank Accounting – Intermediate 4 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| March 24, 2021 | 1:30 PM | 2 | Right of Rescission – Review & Update | Jack Holzknecht | Webinar | Lending | |
| March 24, 2021 | 10:00 AM | 2 | Bank Accounting – Intermediate 4 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| March 24, 2021 | 10:00 AM | 2 | Bank Accounting – Intermediate 4 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| March 25, 2021 | 10:00 AM | 2 | 2020/2021 IRA Reporting Requirements – 101 | Patrice Konarik | Webinar | IRAs | |
| March 25, 2021 | 1:30 PM |
|
Treasury Management: A Powerful Tool to Increase Deposits and Fee Income | Marci Malzahn | Webinar | Executive/Director | |
| March 25, 2021 | 1:30 PM | 2 | 8 Steps to Improve Cross-Selling | Janice Branch | Webinar | Management/Employee Development | |
| March 29, 2021 | 1:30 PM | 1 | High Touch Coaching in a High-Tech World | Dan Fischer | Webinar | Sales | |
| March 30, 2021 | 10:00 AM | 2 | Checks – Endorsements, Fraud and Compliance Issues | Deborah Crawford | Webinar | Deposit Accounts | |
| March 31, 2021 | 1:30 PM | 2 | CTRs and SARS: Line by Line | Deborah Crawford | Webinar | Deposit Accounts | |
| March 31, 2021 | 10:00 AM | 2 | Basic Bankruptcy for Bankers | Robin Russell | Webinar | Risk Management/Legal | |
| March 31, 2021 | 1:30 PM | 2 | BSA/AML & OFAC Compliance 2 Part Series | Carl Pry | Webinar | BSA | |
| March 31, 2021 | 1:30 PM | 2 | BSA/AML & OFAC Compliance 2 Part Series | Carl Pry | Webinar | BSA | |
| March 31, 2021 | 1:30 PM | 2 | BSA/AML & OFAC Compliance 2 Part Series | Carl Pry | Webinar | BSA |
| February 1, 2021 | 1:30 PM | 2 | State of HMDA in 2021 | Carl Pry | Webinar | Compliance | |
| February 1, 2021 | 1:30 PM | 2 | CRE Appraisals: Regulations & the Review Process | Richard Hamm | Webinar | Lending | |
| February 2, 2021 | 10:00 AM | 2 | Hemp Update! Many State Plans Now Approved | Deborah Crawford | Webinar | Deposit Accounts | |
| February 2, 2021 | 1:30 PM | 1.5 | Esign for Lenders | Susan Costonis | Webinar | Lending | |
| February 3, 2021 | 10:00 AM | 6 | 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming | Carl Pry | Streaming | Compliance | |
| February 3, 2021 | 1:30 PM | 2 | Audit Report Writing | Philip Vassallo | Webinar | Management/Employee Development | |
| February 3, 2021 | 10:00 AM | 2 | Incident Response | Jon Waldman | Webinar | Security | |
| February 3, 2021 | 10:00 AM | 6 | 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming | Carl Pry | Streaming | Compliance | |
| February 3, 2021 | 10:00 AM | 6 | 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming | Carl Pry | Streaming | Compliance | |
| February 4, 2021 | 1:30 PM | 2 | Alert! BSA Implications – National Defense Authorization Act Passed! | Deborah Crawford | Webinar | Deposit Accounts | |
| February 4, 2021 | 10:00 AM | 2 | Top Ten Loan Documentation Mistakes and How to Avoid Them | Robin Russell | Webinar | Risk Management/Legal | |
| February 4, 2021 | 1:30 PM | 2 | Alert! BSA Implications – National Defense Authorization Act Passed! | Deborah Crawford | Webinar | Deposit Accounts | |
| February 5, 2021 | 10:00 AM | 2 | Excel Explained: Spreadsheet Errors | David Ringstrom | Webinar | Computer Skills | |
| February 8, 2021 | 1:30 PM | 2 | Introduction to Consumer Lending | David Osburn | Webinar | Lending | |
| February 9, 2021 | 10:00 AM | 1.5 | IT Excellence: 8 Ways to Improve Responsiveness and Results in Information Technology | Tim Malzahn | Webinar | Risk Management/Legal | |
| February 9, 2021 | 1:30 PM | 2 | Regulation CC Training for Tellers | Deborah Crawford | Webinar | Deposit Accounts | |
| February 10, 2021 | 10:00 AM | 2 | Protecting Your Salaried-Exempt Status | Bob Gregg | Webinar | Human Resources | |
| February 10, 2021 | 1:30 PM | 2 | CFPB Regulatory Opinions | Jack Holzknecht | Webinar | Lending | |
| February 11, 2021 | 1:30 PM | 1.5 | Biden Administration Regulatory Changes | Steve Greene | Webinar | Human Resources | |
| February 11, 2021 | 10:00 AM |
|
Bank Trainers Winter 2021 Virtual Summit: Breaking [Training] Barriers with Tech | Multiple | BTVS | Training | |
| February 11, 2021 | 10:00 AM | 2 | Federal Benefit Payments Garnishment Requirements | Terri Thomas | Webinar | Risk Management/Legal | |
| February 11, 2021 | 1:30 PM | 2 | CRE Appraisals: Components, Approaches to Value & Cap Rates | Richard Hamm | Webinar | Lending | |
| February 11, 2021 | 1:30 PM | 1.5 | Biden Administration Regulatory Changes | Steve Greene | Webinar | Human Resources | |
| February 11, 2021 | 10:00 AM | 6 | Bank Trainers Winter 2021 Virtual Summit: Breaking [Training] Barriers with Tech | Multiple | BTVS | Training | |
| February 12, 2021 | 10:00 AM |
|
Train Smarter and More Effectively | Vicki Kraai | Webinar | Management/Employee Development | |
| February 15, 2021 | na | Webinar Subscription Packages | WSP | Training | |||
| February 16, 2021 | 10:00 AM | 2 | BSA Emerging Issues | Deborah Crawford | Webinar | BSA | |
| February 16, 2021 | 1:30 PM | 2 | Advanced TRID | Jerod Moyer | Webinar | TRID | |
| February 16, 2021 | 1:30 PM | 2 | Nailing Your Job of Head Teller | Janice Branch | Webinar | Management/Employee Development | |
| February 16, 2021 | 1:30 PM | 2 | Advanced TRID | Jerod Moyer | Webinar | TRID | |
| February 16, 2021 | 10:00 AM | 2 | BSA Emerging Issues | Deborah Crawford | Webinar | BSA | |
| February 17, 2021 | 10:00 AM | 1.5 | ACH Rule Changes for 2021 and Beyond | Kate Cole | Webinar | Lending | |
| February 17, 2021 | 1:30 PM | 2 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| February 17, 2021 | 1:30 PM | 2 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| February 17, 2021 | 1:30 PM | 2 | Call Report Lending Schedules 2 Part Series | Cynthia Dopjera | Webinar | Reporting | |
| February 18, 2021 | 10:00 AM | 2 | What to Do When a Customer Dies | Terri Thomas | Webinar | Deposit Accounts | |
| February 18, 2021 | 10:00 AM | 1.5 | Social Media Compliance | Dawn Kincaid | Webinar | Compliance | |
| February 19, 2021 | 10:00 AM | 2 | Responsibilities of the ISO | Jon Waldman | Webinar | Security | |
| February 22, 2021 | 1:30 PM | 2 | Call Report Update | Cynthia Dopjera | Webinar | Reporting | |
| February 22, 2021 | 1:30 PM | 2 | Call Report Update | Cynthia Dopjera | Webinar | Reporting | |
| February 23, 2021 | 10:00 AM | 6 | 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming | Deborah Crawford | Streaming | BSA | |
| February 23, 2021 | 10:00 AM | 1.5 | Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results | Marci Malzahn | Webinar | Risk Management/Legal | |
| February 23, 2021 | 1:30 PM | 1.5 | Foreclosures | Carl Pry | Webinar | Compliance | |
| February 23, 2021 | 10:00 AM | 6 | 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming | Deborah Crawford | Streaming | BSA | |
| February 23, 2021 | 1:00 PM |
|
(FREE) Significant Learning: Why and How to Make it the End Game of Training | Honey Shelton | Webinar | Management/Employee Development | |
| February 23, 2021 | 10:00 AM | 6 | 3 Day Deposit, BSA and Account Opening Update and Review Seminar OnDemand with Live Streaming | Deborah Crawford | Streaming | BSA | |
| February 24, 2021 | 10:00 AM | 2 | HR Basics for Managers | Jennifer Mirus | Webinar | Human Resources | |
| February 24, 2021 | 1:30 PM | 2 | Letters of Credit | Robin Russell | Webinar | Risk Management/Legal | |
| February 24, 2021 | 10:00 AM |
|
Are You Determined to Lead an Exceptional Branch? | Vicki Kraai | Webinar | Management/Employee Development | |
| February 25, 2021 | 10:00 AM | 2 | Health Savings Accounts – Clarifying the Rules | Patrice Konarik | Webinar | IRAs | |
| February 25, 2021 | 1:30 PM | 2 | Escrows | Carl Pry | Webinar | Compliance | |
| February 26, 2021 | 10:00 AM | 2 | Troubled Debt Restructuring | Jeffery Johnson | Webinar | Lending |
| January 3, 2020 | 10:00 AM | 1.5 | BW: How to Improve and Strengthen Controls Over Indirect Lending | Bruce Hull | Lending |
| January 6, 2020 | 1:30 PM | 1.5 | BW: 10 Practices To Create and Present Engaging Training | Honey Shelton | Human Resources |
| January 6, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Consumer Loans | Anne Lolley | Compliance |
| January 7, 2020 | 10:00 AM | 2 | BW: Beneficial Ownership | Deborah Crawford | Deposit Accounts |
| January 7, 2020 | 1:30 PM | 2 | BW: Basics of Banking: An Overview | David Osburn | Lending |
| January 8, 2020 | 1:30 PM | 2 | BW: Implementing Regulation CC Changes | Deborah Crawford | Deposit Accounts |
| January 8, 2020 | 10:00 AM | 1.5 | BW: Train Smarter & More Effectively | Honey Shelton | Management/Employee Development |
| January 8, 2020 | 10:00 AM | 2 | BW: Basic Business Entities & Other Commercial Borrowers | Robin Russell | Lending |
| January 9, 2020 | 1:30 PM | 2 | BW: Writing Marijuana Procedures and Policy | Deborah Crawford | Deposit Accounts |
| January 9, 2020 | 10:00 AM | 1 | BW: 5 Strategies to Jump Start Core Deposit Growth in 2020 | Haberfeld | Sales |
| January 10, 2020 | 10:00 AM | 1.5 | BW: DIY Systems Selection | Charlie Kelly | Risk Management/Legal |
| January 13, 2020 | 1:30 PM | 1 | BW: Does Your Team Need to Acquire & Grow New Relationships? | Alex Cole | Sales |
| January 14, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Components, Approaches to Value & Cap Rates | Richard Hamm | Lending |
| January 14, 2020 | 10:00 AM | 2 | BW: Compliance Management | David Dickinson | Compliance |
| January 15, 2020 | 1:30 PM | 2 | BW: TRID Amendments 2020 | Carl Pry | Compliance |
| January 15, 2020 | 10:00 AM | 1.5 | BW: When to Coach? When to Supervise? | Honey Shelton | Management/Employee Development |
| January 16, 2020 | 1:30 PM | 2 | BW: Opening Business Accounts | Deborah Crawford | Deposit Accounts |
| January 16, 2020 | 10:00 AM | 2 | BW: Sexual Harassment and Respectful Workplace | Bob Gregg | Human Resources |
| January 17, 2020 | 10:00 AM | 2 | BW: How to Avoid Safe Deposit Litigations | David McGuinn | Safe Deposit |
| January 21, 2020 | 10:00 AM | 2 | BW: CRA Nuts & Bolts | Susan Costonis | Lending |
| January 21, 2020 | 1:30 PM | 2 | BW: Writing an Effective Credit Memo | Jeffery Johnson | Lending |
| January 22, 2020 | 1:30 PM | 2 | BW: IRA Update – Catching Up with the Latest Changes | Patrice Konarik | IRAs |
| January 22, 2020 | 10:00 AM | 2 | BW: Basics of Real Estate Loan Documentation | Robin Russell | Lending |
| January 23, 2020 | 1:30 PM | 2 | BW: Writing Teller Procedures and Training | Deborah Crawford | Deposit Accounts |
| January 23, 2020 | 10:00 AM | 1.5 | BW: Privacy of Consumer Financial Information | Michael Christians | Lending |
| January 24, 2020 | 10:00 AM | 2 | BW: Update! Nonresident Aliens: Interest Reporting, CIP and CDD | Deborah Crawford | Lending |
| January 27, 2020 | 1:30 PM | 2 | BW: Incident Response – Plan to Fail Well | Buzz Hillestad | Risk Management/Legal |
| January 27, 2020 | 1:30 PM | 1.5 | BW: A Deep Dive into E-Oscar Reporting – A Look at Common Scenarios and Approaches | Gina Lowdermilk | Risk Management/Legal |
| January 28, 2020 | 10:00 AM | 2 | BW: Dealing with Subpoenas | Terri Thomas | Risk Management/Legal |
| January 28, 2020 | 1:30 PM | 1.5 | BW: Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank | Marci Malzahn | Risk Management/Legal |
| January 29, 2020 | 10:00 AM | 2 | BW: FTC Endorsement Guides | Jack Holzknecht | Lending |
| January 29, 2020 | 1:30 PM | 2 | BW: W-9 Deposit Account Set Up and Interest Reporting | Deborah Crawford | Deposit Accounts |
| January 30, 2020 | 1:30 PM | 2 | BW: Escrows | Carl Pry | Compliance |
| January 30, 2020 | 10:00 AM | 2 | BW: Nailing Your Job of Head Teller | Janice Branch | Management/Employee Development |
| January 31, 2020 | 10:00 AM | 2 | BW: Health Savings Accounts – Clarifying the Rules | Patrice Konarik | IRAs |
| December 1, 2020 | 1:30 PM | 2 |
|
Robin Russell | Lending | |
| December 1, 2020 | 10:00 AM | 2 |
|
David McGuinn | Safe Deposit | |
| December 2, 2020 | 1:30 PM | 2 | BW: Reg CC: Holds | Deborah Crawford | Deposit Accounts | |
| December 2, 2020 | 10:00 AM | 2 | BW: Power of Attorney | Terri Thomas | Risk Management/Legal | |
| December 3, 2020 | 1:30 PM | 2 | BW: CTR Line by Line | Deborah Crawford | Deposit Accounts | |
| December 3, 2020 | 10:00 AM | 2 | BW: Quarterly Compliance: Winter | Carl Pry | Compliance | |
| December 4, 2020 | 10:00 AM | 2 | BW: Robin Russell TBD/Environmental/Oil Gas/Cannabis | Robin Russell | Risk Management/Legal | |
| December 7, 2020 | 1:30 PM | 2 | BW: Commercial Construction Lending | Richard Hamm | Lending | |
| December 8, 2020 | 10:00 AM | 2 |
|
Susan Costonis | Lending | |
| December 8, 2020 | 10:00 AM | 2 | BW: FCRA Eoscar | Matt Urban | Lending | |
| December 8, 2020 | 1:30 PM | 2 | BW: Excel 101: Introduction to Spreadsheets | David Ringstrom | Computer Skills | |
| December 9, 2020 | 10:00 AM | 2 | BW: Regulation E Error Resolutions and Disputes | David Dickinson | Lending | |
| December 9, 2020 | 1:30 PM | 2 | BW: How to Use Your Risk Assessment | Chad Knutson | Risk Management/Legal | |
| December 10, 2020 | 10:00 AM | 2 | BW: Opening Business Accounts | Suzie Jones | Lending | |
| December 10, 2020 | 1:30 PM | 2 | BW: Nonresident Aliens | Deborah Crawford | Deposit Accounts | |
| December 11, 2020 | 10:00 AM | 2 | BW: SARs and COVID Fraud | Deborah Crawford | BSA | |
| December 11, 2020 | 10:00 AM | 1.5 | BW: Coaching Skills Bootcamp | Vicki Kraai | Management/Employee Development | |
| December 14, 2020 | 1:30 PM | 2 | BW: Understanding Revocable and Irrevocable Trust Documents | Terri Thomas | Risk Management/Legal | |
| December 15, 2020 | 1:30 PM | 2 | BW: BSA Year End | Deborah Crawford | Deposit Accounts | |
| December 15, 2020 | 10:00 AM | 2 | BW: Open-End Credit Rules – Most Common Issues | Jack Holzknecht | Lending | |
| December 16, 2020 | 1:30 PM | 2 | BW: Deposit Operations Year End | Deborah Crawford | Deposit Accounts | |
| December 16, 2020 | 10:00 AM | 2 | BW: Residential Construction Lending | Jeffery Johnson | Lending | |
| December 17, 2020 | 1:30 PM | 2 | BW: IRS Reporting | Carl Pry | Compliance | |
| December 17, 2020 | 10:00 AM | 2 | BW: Notary | Terri Thomas | Risk Management/Legal | |
| December 17, 2020 | 1:30 PM | 1.5 | BW: Call Report Update | Cynthia Dopjera | Reporting | |
| December 18, 2020 | 1:30 PM | 2 | BW: Commercial Real Estate in Today’s Economy | David Osburn | Lending |
| November 2, 2020 | 1:30 PM | 1.5 | BW: BSA 101 for New BSA Compliance Officers | Kristin Tatlock | Management/Employee Development | |
| November 3, 2020 | 1:30 PM | 2 | BW: Technical Skills for Your Teller | Deborah Crawford | Deposit Accounts | |
| November 3, 2020 | 10:00 AM | 1.5 | BW: Branch Controls & Accountability | Molly Stull | Lending | |
| November 4, 2020 | 1:30 PM | 2 | BW: Opening and Managing Court Ordered Accounts | Deborah Crawford | Deposit Accounts | |
| November 4, 2020 | 10:00 AM | 2 |
|
David Ringstrom | Computer Skills | |
| November 5, 2020 | 1:30 PM | 2 |
|
Susan Costonis | Lending | |
| November 5, 2020 | 10:00 AM | 1 | BW: The 5 Keys to Coaching for Bank Managers | Alex Cole | Sales | |
| November 6, 2020 | 10:00 AM | 2 | BW: Legal Essentials for Lenders | Robin Russell | Risk Management/Legal | |
| November 9, 2020 | 1:30 PM | 2 | BW: CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm | Lending | |
| November 10, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| November 10, 2020 | 10:00 AM | 2 |
|
Jerod Moyer | Lending | |
| November 10, 2020 | 10:00 AM | 2 |
|
Carl Pry | Compliance | |
| November 12, 2020 | 1:30 PM | 2 |
|
Susan Costonis | Lending | |
| November 12, 2020 | 10:00 AM | 1.5 | BW: Wire Transfer Compliance, including Combating Fraud & International Remittance Transfers | Dawn Kincaid | Lending | |
| November 13, 2020 | 10:00 AM | 2 |
|
Jeffery Johnson | Lending | |
| November 16, 2020 | 1:30 PM | 2 |
|
Robin Russell | Lending | |
| November 17, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| November 17, 2020 | 10:00 AM | 2 |
|
Jack Holzknecht | Compliance | |
| November 18, 2020 | 10:00 AM | 1.5 |
|
Kristin Tatlock | Management/Employee Development | |
| November 18, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| November 19, 2020 | 10:00 AM | 2 |
|
Terri Thomas | Risk Management/Legal | |
| November 19, 2020 | 1:30 PM | 2 |
|
Janice Branch | Management/Employee Development | |
| November 20, 2020 | 10:00 AM | 2 |
|
David McGuinn | Safe Deposit | |
| November 23, 2020 | 1:30 PM | 2 | BW: Commercial and Industrial (C&I) Lending in Today’s Competitive Market | David Osburn | Lending | |
| November 24, 2020 | 10:00 AM | 2 |
|
Carl Pry | Compliance | |
| November 24, 2020 | 1:30 PM | 2 |
|
Anne Lolley | Lending | |
| November 30, 2020 | 1:30 PM | 2 |
|
Chad Knutson | Risk Management/Legal |
| October 1, 2020 | 10:00 AM | 1.5 |
|
Mike Blanchard & Matt Brei | Human Resources | |
| October 1, 2020 | 10:00 AM | 2 |
|
Carl Pry | Compliance | |
| October 1, 2020 | 1:30 PM | 2 |
|
Terri Thomas | Risk Management/Legal | |
| October 2, 2020 | 10:00 AM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| October 5, 2020 | 1:30 PM | 2 |
|
Robin Russell | Lending | |
| October 6, 2020 | 1:30 PM | 2 |
|
Janice Branch | Management/Employee Development | |
| October 6, 2020 | 10:00 AM | 2 |
|
Robin Russell | Lending | |
| October 7, 2020 | 10:00 AM | 2 |
|
Kate Cole | Risk Management/Legal | |
| October 8, 2020 | 10:00 AM | 2 |
|
Susan Costonis | Lending | |
| October 8, 2020 | 1:30 PM | 2 |
|
Jerod Moyer | Compliance | |
| October 9, 2020 | 10:00 AM | 2 |
|
David McGuinn | Safe Deposit | |
| October 13, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| October 14, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| October 14, 2020 | 10:00 AM | 1.5 |
|
Honey Shelton | Management/Employee Development | |
| October 15, 2020 | 10:00 AM | 2 |
|
Jeffery Johnson | Lending | |
| October 15, 2020 | 1:30 PM | 2 |
|
David Ringstrom | Computer Skills | |
| October 16, 2020 | 10:00 AM | 2 | BW: Outsourced Third Party Risk Management (Vendor) Program | Susan Orr | Risk Management/Legal | |
| October 19, 2020 | 1:30 PM | 2 | BW: Advanced Tax Return | David Osburn | Lending | |
| October 20, 2020 | 10:00 AM | 2 | BW: FLSA: Beyond the Basics | Bob Gregg | Risk Management/Legal | |
| October 20, 2020 | 1:30 PM | 1.5 | BW: CUSN Part 1 | Kristin Tatlock | Management/Employee Development | |
| October 21, 2020 | 10:00 AM | 2 |
|
Jack Holzknecht | Lending | |
| October 21, 2020 | 1:30 PM | 2 |
|
Carl Pry | Compliance | |
| October 22, 2020 | 10:00 AM | 2 |
|
Patrice Konarik | IRAs | |
| October 22, 2020 | 1:30 PM | 2 |
|
Marci Malzahn | Executive/Director | |
| October 23, 2020 | 10:00 AM | 2 | BW: Reporting Critical Information Security | Chad Knutson | Risk Management/Legal | |
| October 26, 2020 | 1:30 PM | 2 | BW: Comm. & Bus. Lending Basics for Support Personnel | Richard Hamm | Lending | |
| October 27, 2020 | 1:30 PM | 2 | BW: Developing BSA Training | Deborah Crawford | Deposit Accounts | |
| October 27, 2020 | 10:00 AM | 2 |
|
Jeffery Johnson | Lending | |
| October 28, 2020 | 1:30 PM | 2 | BW: SAR Decision Making | Deborah Crawford | Deposit Accounts | |
| October 28, 2020 | 10:00 AM | 1.5 | BW: 15 Reasons Training Doesn’t Stick | Honey Shelton | Management/Employee Development | |
| October 29, 2020 | 10:00 AM | 2 | BW: Flood Insurance | Jerod Moyer | Lending | |
| October 29, 2020 | 1:30 PM | 2 | BW: New Deposit Compliance Officer Orientation | Deborah Crawford | Deposit Accounts | |
| October 30, 2020 | 10:00 AM | 2 |
|
Patrice Konarik | IRAs |
| September 1, 2020 | 10:00 AM | 2 |
|
E.J. Kritz | Human Resources | |
| September 1, 2020 | 1:30 PM | 1.5 |
|
Marci Malzahn | Executive/Director | |
| September 2, 2020 | 1:30 PM | 2 |
|
David Ringstrom | Computer Skills | |
| September 2, 2020 | 10:00 AM | 2 |
|
David McGuinn | Safe Deposit | |
| September 3, 2020 | 10:00 AM | 1 |
|
Haberfeld | Sales | |
| September 3, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | Compliance | |
| September 8, 2020 | 1:30 PM | 2 | BW: 3rd Quarter Deposit Regulation Update | Deborah Crawford | Deposit Accounts | |
| September 8, 2020 | 10:00 AM | 2 |
|
Terri Thomas | Risk Management/Legal | |
| September 9, 2020 | 1:30 PM | 2 | BW: Audit Report Writing | Philip Vassallo | Management/Employee Development | |
| September 9, 2020 | 10:00 AM | 2 |
|
Robin Russell | Lending | |
| September 10, 2020 | 10:00 AM | 2 |
|
Carl Pry | Compliance | |
| September 10, 2020 | 10:00 AM | 2 |
|
Patrice Konarik | IRAs | |
| September 10, 2020 | 1:30 PM | 2 |
|
Carol Dodgen | Risk Management/Legal | |
| September 11, 2020 | 10:00 AM | 2 |
|
Jeffery Johnson | Lending | |
| September 14, 2020 | 1:30 PM | 2 |
|
David Osburn | Lending | |
| September 14, 2020 | 1:30 PM | 2 |
|
Carl Pry | Compliance | |
| September 15, 2020 | 10:00 AM | 2 |
|
Jack Holzknecht | Lending | |
| September 16, 2020 | 10:00 AM | 2 |
|
Susan Costonis | Lending | |
| September 16, 2020 | 1:30 PM | 2 |
|
Robin Russell | Lending | |
| September 16, 2020 | 9:00 AM | 7 |
|
Deborah Crawford | Deposit Accounts | |
| September 17, 2020 | 9:00 AM | 7 |
|
Deborah Crawford | Deposit Accounts | |
| September 17, 2020 | 10:00 AM | 2 |
|
Patrice Konarik | IRAs | |
| September 17, 2020 | 1:30 PM | 1 |
|
Alex Cole | Sales | |
| September 18, 2020 | 10:00 AM | 2 |
|
3PR | Reporting | |
| September 21, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| September 21, 2020 | 1:30 PM | 2 |
|
Richard Hamm | Lending | |
| September 22, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| September 22, 2020 | 10:00 AM | 2 |
|
3PR | Reporting | |
| September 23, 2020 | 10:00 AM | 2 |
|
Jerod Moyer | TRID | |
| September 23, 2020 | 1:30 PM | 1.5 |
|
Matt Urban | Lending | |
| September 24, 2020 | 10:00 AM | 2 |
|
Bob Gregg | Human Resources | |
| September 28, 2020 | 1:30 PM | 1.5 |
|
Honey Shelton | Management/Employee Development | |
| September 29, 2020 | 1:30 PM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| September 29, 2020 | 10:00 AM | 2 |
|
Terri Thomas | Risk Management/Legal | |
| September 30, 2020 | 10:00 AM | 2 |
|
Chad Knutson | Risk Management/Legal | |
| September 30, 2020 | 1:30 PM | 2 |
|
Jennifer Mirus | Human Resources |
| August 3, 2020 | 1:30 PM | 2 | BW: UCC | Jeffery Johnson | Lending | |
| August 4, 2020 | 10:00 AM | 2 | BW: ACH Origination for Lenders | Kate Cole | Risk Management/Legal | |
| August 4, 2020 | 1:30 PM | 2 | BW: Bank Accounting for Beginners – Part 2 | 3PR | Reporting | |
| August 5, 2020 | 1:30 PM | 2 | BW: Opening Accounts for Nonprofits, Charity, Benefit and Associations | Deborah Crawford | Deposit Accounts | |
| August 5, 2020 | 10:00 AM | 2 | BW: Advertising | David Dickinson | Compliance | |
| August 6, 2020 | 10:00 AM | 2 | BW: Bank Accounting for Beginners – Part 3 | 3PR | Reporting | |
| August 6, 2020 | 1:30 PM | 2 | BW: ESIGN and UETA for Deposits | Deborah Crawford | Deposit Accounts | |
| August 7, 2020 | 10:00 AM | 2 | BW: Fair Lending | Carl Pry | Compliance | |
| August 10, 2020 | 1:30 PM | 1.5 | BW: Financial Fraud in the COVID-19 World | Kate Cole | Risk Management/Legal | |
| August 11, 2020 | 10:00 AM | 1.5 | BW: BSA for the Lending Department: The Specifics | Dawn Kincaid | Lending | |
| August 11, 2020 | 1:30 PM | 2 | BW: New Technology | Thompson Consulting | Risk Management/Legal | |
| August 12, 2020 | 10:00 AM | 2 | BW: Auditing Your Anti-Harassment Policies and Process | Bob Gregg | Human Resources | |
| August 12, 2020 | 1:30 PM | 2 | BW: Call Report – Lending Schedules for Banks Part 1 | 3PR | Reporting | |
| August 13, 2020 | 1:30 PM | 2 | BW: Cannabis Update: Marijuana and Hemp | Deborah Crawford | Deposit Accounts | |
| August 13, 2020 | 10:00 AM | 2 | BW: Call Report – Lending Schedules for Banks Part 2 | 3PR | Reporting | |
| August 14, 2020 | 10:00 AM | 2 | BW: Excel Speed Tips | David Ringstrom | Computer Skills | |
| August 17, 2020 | 1:30 PM | 2 | BW: Strategic Loan Pricing | Richard Hamm | Lending | |
| August 18, 2020 | 10:00 AM | 2 | BW: TRID Issues | Carl Pry | Compliance | |
| August 18, 2020 | 1:30 PM | 1.5 | BW: When to Coach, When to Supervise | Honey Shelton | Management/Employee Development | |
| August 19, 2020 | 10:00 AM | 2 | BW: HMDA Violations – Common Challenges & Solutions | Susan Costonis | Lending | |
| August 19, 2020 | 1:30 PM | 1.5 | BW: Implementing the Revised URLA: Here are the Details | Molly Stull | Lending | |
| August 20, 2020 | 10:00 AM | 1.5 | BW: Director Compensation and Compensation Committee Best Practices | Mike Blanchard & Matt Brei | Human Resources | |
| August 20, 2020 | 1:30 PM | 2 | BW: Compliance for Commercial Lending | Carl Pry | Compliance | |
| August 21, 2020 | 10:00 AM | 2 | BW: Digital Forensics & Incident Response | Chad Knutson | Risk Management/Legal | |
| August 24, 2020 | 1:30 PM | 2 | BW: Advanced Financial Statement Analysis | David Osburn | Lending | |
| August 25, 2020 | 10:00 AM | 2 | BW: Current Status of the ATR/QM Rules | Jack Holzknecht | Lending | |
| August 25, 2020 | 1:30 PM | 1.5 | BW: Vendor Management Program – How Model Risk Fits In | Marci Malzahn | Risk Management/Legal | |
| August 25, 2020 | 9:00 AM | 14 | 2 Day IRA Streaming | Patrice Konarik | IRAs | |
| August 25, 2020 | 9:00 AM | 7 | IRA Basic Streaming | Patrice Konarik | IRAs | |
| August 26, 2020 | 9:00 AM | 7 |
|
Patrice Konarik | IRAs | |
| August 26, 2020 | 10:00 AM | 2 |
|
Kate Cole | Risk Management/Legal | |
| August 26, 2020 | 1:30 PM | 2 | BW: Deferred Taxes | 3PR | Reporting | |
| August 27, 2020 | 10:00 AM | 1.5 |
|
Michael Christians | Compliance | |
| August 27, 2020 | 1:30 PM | 2 | BW: BSA Emerging Issues–Impact of COVID on Transaction Monitoring | Deborah Crawford | Deposit Accounts | |
| August 28, 2020 | 10:00 AM | 2 |
|
Deborah Crawford | Deposit Accounts | |
| August 31, 2020 | 1:30 PM | 2 |
|
David Osburn | Lending |
| July 6, 2020 | 1:30 PM | 2 | BW: Total TRID Training (Part 3 of 4) | Jack Holzknecht | TRID |
| July 7, 2020 | 10:00 AM | 2 | BW: Dealing with Subpoenas | Terri Thomas | Risk Management/Legal |
| July 7, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Consumer Loans | Anne Lolley | Compliance |
| July 8, 2020 | 10:00 AM | 2 | BW: Escrows | David Dickinson | Lending |
| July 8, 2020 | 1:30 PM | 1 | BW: Increasing Fee Income without Raising Fees | Haberfeld | Sales |
| July 9, 2020 | 1:30 PM | 2 | BW: BSA: CIP and CDD Update | Deborah Crawford | BSA |
| July 10, 2020 | 10:00 AM | 1.5 | BW: Branch Manager Best Practices | Honey Shelton | Management/Employee Development |
| July 10, 2020 | 10:00 AM | 2 | BW: Total TRID Training (Part 4 of 4) | Jack Holzknecht | TRID |
| July 13, 2020 | 1:30 PM | 2 | BW: Introduction to Commercial Lending | David Osburn | Lending |
| July 14, 2020 | 1:30 PM | 2 | BW: Online Account Opening | Deborah Crawford | Deposit Accounts |
| July 14, 2020 | 10:00 AM | 2 | BW: Marketing & Advertising Part 1 | Carl Pry | Compliance |
| July 15, 2020 | 10:00 AM | 2 | BW: Customer Dies | Terri Thomas | Deposit Accounts |
| July 15, 2020 | 1:30 PM | 2 | BW: Social Media and the Financial Institution – Risk and Controls | Susan Orr | Risk Management/Legal |
| July 16, 2020 | 10:00 AM | 2 | BW: Top Compliance Violations | Carl Pry | Compliance |
| July 16, 2020 | 1:30 PM | 2 | BW: Checks—Endorsements, Fraud and Compliance Issues | Deborah Crawford | Deposit Accounts |
| July 17, 2020 | 10:00 AM | 2 | BW: Marketing & Advertising Part 2 | Carl Pry | Compliance |
| July 20, 2020 | 1:30 PM | 2 | BW: Lending to Churches & Other Religious Institutions | Jeffery Johnson | Lending |
| July 21, 2020 | 10:00 AM | 1.5 | BW: Reg H | Thompson Consulting | Risk Management/Legal |
| July 21, 2020 | 1:30 PM | 1.5 | BW: Rise of Fintech in Consumer Loans: Threat or Opportunity? | Tyler DuBusky | Lending |
| July 22, 2020 | 10:00 AM | 1.5 | BW: The Fair Debt Collection Practices Act: Then and Now | Michael Christians | Compliance |
| July 22, 2020 | 1:30 PM | 2 | BW: 25 Overdraft Privilege Issues and How to Avoid them | Deborah Crawford | Deposit Accounts |
| July 23, 2020 | 10:00 AM | 1.5 | BW: Executive Total Compensation – Strategies to Motivate and Incent | Mike Blanchard & Matt Brei | Human Resources |
| July 23, 2020 | 1:30 PM | 2 | BW: 25 Questions Customers Ask About Business Accounts | Deborah Crawford | Deposit Accounts |
| July 24, 2020 | 10:00 AM | 2 | BW: SSAE 18, Soc 1, Soc 2 | Chad Knutson | Risk Management/Legal |
| July 27, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Regulations & the Review Process | Richard Hamm | Lending |
| July 28, 2020 | 1:30 PM | 2 | BW: Opening Minor Accounts | Deborah Crawford | Deposit Accounts |
| July 30, 2020 | 10:00 AM | 2 | BW: Secrets to Being a Great Call Center Agent | Janice Branch | Management/Employee Development |
| July 30, 2020 | 1:30 PM | 2 | BW: Flood Rules for Commercial Real Estate | Susan Costonis | Lending |
| June 2, 2020 | 10:00 AM | 2 | BW: Mortgage Origination Compliance Part 2 | Carl Pry | Compliance |
| June 2, 2020 | 1:30 PM | 1.5 | BW: Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud | Dawn Kincaid | Lending |
| June 3, 2020 | 10:00 AM | 2 | BW: Power of Attorney | Terri Thomas | Risk Management/Legal |
| June 3, 2020 | 1:30 PM | 1.5 | BW: COVID-19 Pandemic Regulatory Guidance | Michael Christians | Compliance |
| June 4, 2020 | 10:00 AM | 2 | BW: Bank Call Report Preparation for Beginners – Part 5 | 3PR | Reporting |
| June 4, 2020 | 1:30 PM | 2 | BW: Quarterly Compliance: Summer | Carl Pry | Compliance |
| June 5, 2020 | 10:00 AM | 2 | BW: Vendor Management 2020 | Jon Waldman | Risk Management/Legal |
| June 8, 2020 | 1:30 PM | 2 | BW: How to Craft an Effective Commercial Loan Write-Up | David Osburn | Lending |
| June 9, 2020 | 10:00 AM | 2 | BW: Trusts | Terri Thomas | Risk Management/Legal |
| June 9, 2020 | 1:30 PM | 1.5 | BW: Onboarding Your New Hire | Honey Shelton | Management/Employee Development |
| June 10, 2020 | 1:30 PM | 2 | BW: Masterful Time Management | Philip Vassallo | Management/Employee Development |
| June 10, 2020 | 10:00 AM | 2 | BW: What Does the FDIC and CSBS INTREx Entail? | Susan Orr | Risk Management/Legal |
| June 11, 2020 | 10:00 AM | 2 | BW: Notary Public | Terri Thomas | Risk Management/Legal |
| June 11, 2020 | 1:30 PM | 1.5 | BW: Income Opportunities: Near-prime Consumer Loan Takeout Programs | Tyler DuBusky | Lending |
| June 15, 2020 | 1:30 PM | 2 | BW: CRE Lending: Prop. Types, Lease Structures & Other Non-Fin. Risks | Richard Hamm | Lending |
| June 16, 2020 | 10:00 AM | 2 | BW: Records Management & Retention | Carl Pry | Compliance |
| June 16, 2020 | 1:30 PM | 1.5 | BW: Strategies for Succession Planning and Talent Management | Marci Malzahn | Executive/Director |
| June 17, 2020 | 10:00 AM | 2 | BW: Addressing Threats of Violence | Bob Gregg | Human Resources |
| June 17, 2020 | 1:30 PM | 2 | BW: Remote Banking – What Are the Compliance Requirements? | Carl Pry | Compliance |
| June 18, 2020 | 1:30 PM | 2 | BW: Excel Explained: Basic Pivot Tables | David Ringstrom | Computer Skills |
| June 18, 2020 | 10:00 AM | 1.5 | BW: Being Strategic with Base Compensation for Non-Executive Positions | Mike Blanchard & Matt Brei | Human Resources |
| June 19, 2020 | 10:00 AM | 1.5 | BW: Ag Lending Compliance | Molly Stull | Lending |
| June 22, 2020 | 1:30 PM | 2 | BW: Ransomware Attacks | Chad Knutson | Risk Management/Legal |
| June 23, 2020 | 1:30 PM | 2 | BW: Auditing Your Signature Cards | Deborah Crawford | Deposit Accounts |
| June 23, 2020 | 10:00 AM | 2 | BW: You’re The Information Security Officer – Now What? Role and Responsibility | Susan Orr | Risk Management/Legal |
| June 24, 2020 | 1:30 PM | 2 | BW: New BSA Officer Training | Deborah Crawford | BSA |
| June 24, 2020 | 10:00 AM | 2 | BW: HMDA Hot Spots | David Dickinson | Lending |
| June 25, 2020 | 10:00 AM | 2 | BW: Total TRID Training (Part 1 of 4) | Jack Holzknecht | TRID |
| June 25, 2020 | 1:30 PM | 2 | BW: Handling Deceased Accounts and Checks | Deborah Crawford | Deposit Accounts |
| June 26, 2020 | 10:00 AM | 2 | BW: Residential Construction Lending | Jeffery Johnson | Lending |
| June 29, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Components, Approaches to Value & Cap Rates | Richard Hamm | Lending |
| June 30, 2020 | 1:30 PM | 2 | BW: Total TRID Training (Part 2 of 4) | Jack Holzknecht | TRID |
| June 30, 2020 | 10:00 AM | 1.5 | BW: 15 Behaviors that Make Working with You Difficult | Honey Shelton | Management/Employee Development |
| May 1, 2020 | 10:00 AM | 2 | BW: TBD/Income Statement Analysis | Jeffery Johnson | Lending |
| May 4, 2020 | 1:30 PM | 2 | BW: 25 Baseline Controls Banks Struggle to Implement | Chad Knutson | Risk Management/Legal |
| May 5, 2020 | 10:00 AM | 1.5 | BW: Loan Underwriting Mistakes | Linda Larger | Lending |
| May 5, 2020 | 1:30 PM | 2 | BW: Lending 101 | Anne Lolley | Lending |
| May 6, 2020 | 10:00 AM | 2 | BW: Fair Lending | Jerod Moyer | Lending |
| May 6, 2020 | 1:30 PM | 2 | BW: Reg E – Five Best Practices | Susan Costonis | Lending |
| May 7, 2020 | 1:30 PM | 2 | BW: Writing BSA Procedures | Deborah Crawford | BSA |
| May 7, 2020 | 10:00 AM | 2 | BW: Bank Call Report Preparation for Beginners – Part 1 | 3PR | Reporting |
| May 8, 2020 | 10:00 AM | 2 | BW: Introduction to ACH: The Basics | Kate Cole | Deposit Accounts |
| May 11, 2020 | 1:30 PM | 2 | BW: Basic Personal and Business Tax Return Analysis | David Osburn | Lending |
| May 11, 2020 | 1:30 PM | 2 | BW: Implementing the Revised Residential Loan Application | Jack Holzknecht | Lending |
| May 12, 2020 | 1:30 PM | 2 | BW: Understanding Commercial Real Estate Loan Documents | Robin Russell | Lending |
| May 13, 2020 | 1:30 PM | 2 | BW: Spotting Opportunites, Making Referrals | Janice Branch | Management/Employee Development |
| May 13, 2020 | 10:00 AM | 2 | BW: Basic Bankruptcy for Bankers | Robin Russell | Lending |
| May 14, 2020 | 1:30 PM | 2 | BW: Deposit Regulation Update and Review | Deborah Crawford | Deposit Accounts |
| May 14, 2020 | 10:00 AM | 2 | BW: Bank Call Report Preparation for Beginners – Part 2 | 3PR | Reporting |
| May 15, 2020 | 10:00 AM | 2 | BW: Call Reports: RC-C Loan Coding and Related RC-R Reporting | 3PR | Reporting |
| May 19, 2020 | 1:30 PM | 2 | BW: Opening Fiduciary Accounts | Deborah Crawford | Deposit Accounts |
| May 19, 2020 | 10:00 AM | 1 | BW: Growth Strategies in the New Bank | Haberfeld | Sales |
| May 20, 2020 | 1:30 PM | 2 | BW: Staff Training: Human Smuggling, Human Trafficking, Elder Fraud and Identity Theft | Deborah Crawford | Deposit Accounts |
| May 20, 2020 | 10:00 AM | 1 | BW: How to Hire Your Next Sales Superstar | Alex Cole | Sales |
| May 21, 2020 | 1:30 PM | 2 | BW: BSA: MSBs, MRBs, TPPPs, NGOs and All the High Risk Customers | Deborah Crawford | BSA |
| May 21, 2020 | 10:00 AM | 2 | BW: Bank Call Report Preparation for Beginners – Part 3 | 3PR | Reporting |
| May 27, 2020 | 1:30 PM | 2 | BW: Mortgage Origination Compliance Part 1 | Carl Pry | Compliance |
| May 27, 2020 | 10:00 AM | 1.5 | BW: Acing Your Job as Customer Service Expert | Honey Shelton | Management/Employee Development |
| May 27, 2020 | 9:00 AM | 7 | BW: SBS Streaming | Jon Waldman | Risk Management/Legal |
| May 28, 2020 | 10:00 AM | 2 | BW: Bank Call Report Preparation for Beginners – Part 4 | 3PR | Reporting |
| May 28, 2020 | 1:30 PM | 2 | BW: Will Your Remote Deposit Capture Program(s) Meet Regulatory Guidelines? | Susan Orr | Risk Management/Legal |
| May 29, 2020 | 10:00 AM | 2 | BW: Jeffery Johnson TBD | Jeffery Johnson | Lending |
| April 1, 2020 | 10:00 AM | 2 | BW: Loan Participations | Jeffery Johnson | Lending |
| April 1, 2020 | 1:30 PM | 1 | BW: No Foolin’ – This is How Top Producers Prospect for Business | Alex Cole | Sales |
| April 2, 2020 | 10:00 AM | 2 | BW: Dealing with Casual Days, Dress Codes and Work Appearance | Bob Gregg | Human Resources |
| April 2, 2020 | 1:30 PM | 1.5 | BW: Secure Act Update | Patrice Konarik | IRAs |
| April 3, 2020 | 10:00 AM | 2 | BW: Excel Explained: Creating Interactive Spreadsheets | David Ringstrom | Computer Skills |
| April 6, 2020 | 10:00 AM | 1.5 | BW: Pandemic Planning – A New Reality, New Regulatory Guidance: Are You Prepared | Susan Orr | Risk Management/Legal |
| April 6, 2020 | 1:30 PM | 2 | BW: Comm. & Bus. Lending Basics for Support Personnel | Richard Hamm | Lending |
| April 7, 2020 | 10:00 AM | 1.5 | BW: Taking Training from Classroom to Virtual | Honey Shelton | Management/Employee Development |
| April 7, 2020 | 1:30 PM | 2 | BW: Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws | Bob Gregg | Human Resources |
| April 8, 2020 | 1:30 PM | 2 | BW: Understanding Commercial Loan Documents | Robin Russell | Lending |
| April 9, 2020 | 10:00 AM | 2 | BW: Core Management Skills | JT Turner | Management/Employee Development |
| April 9, 2020 | 1:30 PM | 2 | BW: Treasury Management: A Powerful Tool to Increase Deposits and Fee Income | Marci Malzahn | Executive/Director |
| April 10, 2020 | 10:00 AM | 2 | BW: New Release – FFIEC Business Continuity Management Handbook | Susan Orr | Risk Management/Legal |
| April 13, 2020 | 1:30 PM | 2 | BW: Robbery Prevention | Carol Dodgen | Risk Management/Legal |
| April 14, 2020 | 10:00 AM | 2 | BW: What You Need to Know About Escrows | Jack Holzknecht | Lending |
| April 14, 2020 | 1:30 PM | 1.5 | BW: CFPB Anticipated Rulemaking for 2020 | Michael Christians | Lending |
| April 15, 2020 | 1:30 PM | 2 | BW: BSA/AML for Lenders | Carl Pry | Compliance |
| April 15, 2020 | 10:00 AM | 2 | BW: Identity Theft and Information Security – 10 Critical Issues | Susan Costonis | Lending |
| April 16, 2020 | 1:30 PM | 2 | BW: SAR: Line by Line | Deborah Crawford | Deposit Accounts |
| April 16, 2020 | 10:00 AM | 1 | BW: Quarterbacking Retail Deposits | Haberfeld | Sales |
| April 20, 2020 | 1:30 PM | 2 | BW: Key Ratio Analysis | David Osburn | Lending |
| April 21, 2020 | 1:30 PM | 2 | BW: Signature Card Danger Zones | Deborah Crawford | Deposit Accounts |
| April 21, 2020 | 10:00 AM | 2 | BW: Open-Ended Lines of Credit – Compliance Issues | Carl Pry | Compliance |
| April 22, 2020 | 10:00 AM | 1.5 | BW: Aligning your Technology Environment to fit your Bank’s Strategic Plan | Charlie Kelly | Risk Management/Legal |
| April 22, 2020 | 1:30 PM | 2 | BW: Deb TBD | Deborah Crawford | Deposit Accounts |
| April 23, 2020 | 10:00 AM | 2 | BW: Unclaimed Property Compliance for Financial Institutions | Maggie Young | Lending |
| April 23, 2020 | 1:30 PM | 2 | BW: CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm | Lending |
| April 24, 2020 | 10:00 AM | 2 | BW: Safe Deposit Vault Security & Disaster Recovery Essentials | David McGuinn | Safe Deposit |
| April 27, 2020 | 1:30 PM | 2 | BW: Building an IT Strategic Plan That Helps You Make Decisions | Jon Waldman | Risk Management/Legal |
| April 28, 2020 | 10:00 AM | 2 | BW: Equipment Lease Financing | Robin Russell | Lending |
| April 28, 2020 | 1:30 PM | 2 | BW: BSA: Customer Identification Program—Is it time to Update? | Deborah Crawford | BSA |
| April 29, 2020 | 1:30 PM | 2 | BW: Introduction to Banking for New Employees | Deborah Crawford | Deposit Accounts |
| April 29, 2020 | 10:00 AM | 1.5 | BW: Lending Compliance for Marijuana-Related Businesses | Dawn Kincaid | Lending |
| April 30, 2020 | 9:00 AM | 7 | BW: Jerod Moyer TRID Streaming | Jerod Moyer | TRID |
| April 30, 2020 | 1:30 PM | 2 | BW: Coaching Tellers to Excellence | Janice Branch | Management/Employee Development |
| March 2, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | Compliance |
| March 3, 2020 | 10:00 AM | 2 | BW: Protecting Your Salaried-Exempt Status | Bob Gregg | Risk Management/Legal |
| March 3, 2020 | 1:30 PM | 2 | BW: Audit Report Writing | Philip Vassallo | Management/Employee Development |
| March 3, 2020 | 1:30 PM | 2 | BW: Quarterly Compliance: Spring | Carl Pry | Compliance |
| March 4, 2020 | 10:00 AM | 1 | BW: Driving Results with Your Bank’s Data | Haberfeld | Executive/Director |
| March 4, 2020 | 1:30 PM | 2 | BW: The UCC for Lenders | Robin Russell | Lending |
| March 5, 2020 | 10:00 AM | 2 | BW: Lending to Municipalities | Robin Russell | Lending |
| March 5, 2020 | 1:30 PM | 2 | BW: Dealing with Appraisals | Carl Pry | Compliance |
| March 6, 2020 | 10:00 AM | 2 | BW: Managing a Successful Call Center | Janice Branch | Management/Employee Development |
| March 9, 2020 | 1:30 PM | 2 | BW: Advanced Collection Tools Vital in Today’s Economy | David Osburn | Lending |
| March 10, 2020 | 1:30 PM | 2 | BW: Alert! Hemp Federal Interim Final Rule | Deborah Crawford | Deposit Accounts |
| March 10, 2020 | 10:00 AM | 2 | BW: Responsibilities of the Information Security Officer | Chad Knutson | Risk Management/Legal |
| March 11, 2020 | 1:30 PM | 2 | BW: 10 Hot BSA Exam Issues | Deborah Crawford | BSA |
| March 11, 2020 | 10:00 AM | 2 | BW: ACH Origination and Same Day Entries | Kate Cole | Deposit Accounts |
| March 12, 2020 | 1:30 PM | 2 | BW: Staff Deposit Regulatory Training—Meeting Annual Requirements and More | Deborah Crawford | Deposit Accounts |
| March 12, 2020 | 10:00 AM | 2 | BW: New Rules Regarding IRA Beneficiary Payouts | Patrice Konarik | IRAs |
| March 13, 2020 | 10:00 AM | 1.5 | BW: Regulation E: The Electronic Fund Transfers Act | Michael Christians | Lending |
| March 16, 2020 | 1:30 PM | 2 | BW: Commercial Construction Lending | Richard Hamm | Lending |
| March 17, 2020 | 10:00 AM | 2 | BW: Loan Denials & Other Adverse Action Notices | David Dickinson | Lending |
| March 17, 2020 | 1:30 PM | 2 | BW: What to Do When a Customer Dies | Terri Thomas | Deposit Accounts |
| March 18, 2020 | 10:00 AM | 2 | BW: Legal Liabilities when Check Fraud Occurs | Terri Thomas | Risk Management/Legal |
| March 18, 2020 | 1:30 PM | 1.5 | BW: You’re the New Supervisor | Honey Shelton | Management/Employee Development |
| March 19, 2020 | 10:00 AM | 2 | BW: TRID Amendments 2020 | Carl Pry | Compliance |
| March 19, 2020 | 1:30 PM | 1.5 | BW: Coronavirus – Check Your Pandemic Plan and BCP | Jon Waldman | Risk Management/Legal |
| March 20, 2020 | 10:00 AM | 2 | BW: Top 25 Safe Deposit Compliance Issues | David McGuinn | Safe Deposit |
| March 23, 2020 | 1:30 PM | 2 | BW: Residential Construction Lending | Richard Hamm | Lending |
| March 23, 2020 | 9:00 AM | 7 | BW: Call Report Update Seminar OnDemand with Live Streaming | 3PR | Reporting |
| March 24, 2020 | 1:30 PM | 2 | BW: Alert! CTR Changes on Sole Proprietors and Legal Entities | Deborah Crawford | Deposit Accounts |
| March 24, 2020 | 10:00 AM | 2 | BW: 2020 Fair Lending – Do Your Lenders Know the Requirements? | Jack Holzknecht | Lending |
| March 25, 2020 | 10:00 AM | 1.5 | BW: Lending to Legal Entity Customers | Susan Costonis | Lending |
| March 25, 2020 | 1:30 PM | 2 | BW: Consumer Real Estate | Anne Lolley | Lending |
| March 26, 2020 | 1:30 PM | 2 | BW: Mapping Multi-tiered Business Accounts | Deborah Crawford | Deposit Accounts |
| March 26, 2020 | 10:00 AM | 1.5 | BW: Business Development Skills | Honey Shelton | Management/Employee Development |
| March 27, 2020 | 10:00 AM | 2 | BW: Call Report – Lending Schedules for Banks | 3PR | Reporting |
| March 30, 2020
March 30, 2020 |
1:30 PM
1:30 PM |
1.5
2 |
BW: Three Key Risk Assessments in Your ERM Program – ERM, IT, and Internal Controls
COVID-19 New FMLA and Paid Leave Obligations |
Marci Malzahn
Steve Greene |
Risk Management/Legal
Human Resources |
| March 31, 2020 | 1:30 PM | 2 | BW: Basic Cash Flow Analysis | Jeffery Johnson | Lending |
| March 31, 2020 | 10:00 AM | 2 | BW: Third Party and Fourth Party Management | Jon Waldman | Risk Management/Legal |
| February 3, 2020 | 1:30 PM | 2 | BW: Troubled Debt Restructuring (TDRs) | Jeffery Johnson | Lending |
| February 4, 2020 | 10:00 AM | 2 | BW: E-Sign for Lending – Challenges and Solutions | Susan Costonis | Lending |
| February 4, 2020 | 1:30 PM | 2 | BW: Loan Documentation: Top 10 Mistakes and How to Avoid Them | Robin Russell | Lending |
| February 5, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part I: Personal/Consumer Accounts | Suzie Jones | Deposit Accounts |
| February 5, 2020 | 10:00 AM | 2 | BW: Letters of Credit | Robin Russell | Lending |
| February 6, 2020 | 10:00 AM | 2 | BW: HR Basics for Supervisors | Jennifer Mirus | Human Resources |
| February 6, 2020 | 1:30 PM | 1.5 | BW: Are You Determined to Lead an Exceptional Branch? | Honey Shelton | Management/Employee Development |
| February 6, 2020 | 1:30 PM | 2 | BW: State of HMDA in 2020 | Carl Pry | Compliance |
| February 7, 2020 | 1:30 PM | 2 | BW: BSA Annual Staff Training | Deborah Crawford | BSA |
| February 10, 2020 | 1:30 PM | 2 | BW: Introduction to Consumer Lending | David Osburn | Lending |
| February 11, 2020 | 1:30 PM | 2 | BW: Online Account Opening | Deborah Crawford | Deposit Accounts |
| February 11, 2020 | 10:00 AM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| February 12, 2020 | 10:00 AM | 2 | BW: CBD Oil | Deborah Crawford | Deposit Accounts |
| February 12, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part II: Business Accounts | Suzie Jones | Deposit Accounts |
| February 13, 2020 | 1:30 PM | 2 | BW: Legal Issues on Deposit Accounts: From Birth to Death | Deborah Crawford | Deposit Accounts |
| February 13, 2020 | 10:00 AM | 2 | BW: Customer Dies | Terri Thomas | Deposit Accounts |
| February 14, 2020 | 10:00 AM | 2 | BW: Call Report Updates | Ann Thomas | Reporting |
| February 18, 2020 | 1:30 PM | 2 | BW: Marketing & Advertising Compliance | Carl Pry | Compliance |
| February 18, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Regulations & the Review Process | Richard Hamm | Lending |
| February 18, 2020 | 10:00 AM | 1.5 | BW: Vendor Negotiation Strategies | Charlie Kelly | Risk Management/Legal |
| February 19, 2020 | 1:30 PM | 2 | BW: Opening New Accounts Part III: Trust and Fiduciary | Suzie Jones | Deposit Accounts |
| February 19, 2020 | 10:00 AM | 1.5 | BW: The Four Cs of Supervision | Honey Shelton | Management/Employee Development |
| February 20, 2020 | 1:30 PM | 1.5 | BW: Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results | Marci Malzahn | Risk Management/Legal |
| February 20, 2020 | 10:00 AM | 1.5 | BW: ACH Rule Changes | Kate Cole | Deposit Accounts |
| February 21, 2020 | 10:00 AM | 2 | BW: Ratio Analysis to Determine Financial Strength | Jeffery Johnson | Lending |
| February 24, 2020 | 1:30 PM | 1.5 | BW: Regulation CC – The Expedited Funds Availability Act | Michael Christians | Lending |
| February 25, 2020 | 10:00 AM | 2 | BW: Top 10 Most Frequent Flood Issues | Jack Holzknecht | Lending |
| February 25, 2020 | 1:30 PM | 2 | BW: FFIEC Information Security Handbook Review | Chad Knutson | Risk Management/Legal |
| February 26, 2020 | 10:00 AM | 2 | BW: Advanced TRID Compliance | Jerod Moyer | TRID |
| February 26, 2020 | 1:30 PM | 2 | BW: Excel Explained: Minimize Spreadsheet Errors | David Ringstrom | Computer Skills |
| February 27, 2020 | 1:30 PM | 2 | BW: Federal Benefit Payments Garnishment Requirements | Terri Thomas | Risk Management/Legal |
| February 27, 2020 | 10:00 AM | 2 | BW: 8 Steps to Improve Cross-Selling | Janice Branch | Management/Employee Development |
| February 28, 2020 | 1:30 PM | 2 | BW: Teller Compliance Issues: CTRs, Reg CC and UCC 3 and 4 | Deborah Crawford | Deposit Accounts |
| January 6, 2020 | 1:30 PM | 2 | BW: Best-Ever Compliance Checklists for Consumer Loans | Anne Lolley | Compliance |
| January 7, 2020 | 10:00 AM | 2 | BW: Beneficial Ownership | Deborah Crawford | Deposit Accounts |
| January 7, 2020 | 1:30 PM | 2 | BW: Basics of Banking: An Overview | David Osburn | Lending |
| January 8, 2020 | 1:30 PM | 2 | BW: Implementing Regulation CC Changes | Deborah Crawford | Deposit Accounts |
| January 8, 2020 | 10:00 AM | 2 | BW: Train Smarter & More Effectively | Honey Shelton | Management/Employee Development |
| January 8, 2020 | 10:00 AM | 2 | BW: Basic Business Entities & Other Commercial Borrowers | Robin Russell | Lending |
| January 9, 2020 | 1:30 PM | 2 | BW: Writing Marijuana Procedures and Policy | Deborah Crawford | Deposit Accounts |
| January 9, 2020 | 10:00 AM | 1 | BW: 5 Strategies to Jump Start Core Deposit Growth in 2020 | Haberfeld | Sales |
| January 10, 2020 | 10:00 AM | 1.5 | BW: DIY Systems Selection | Charlie Kelly | Risk Management/Legal |
| January 14, 2020 | 1:30 PM | 2 | BW: CRE Appraisals: Components, Approaches to Value & Cap Rates | Richard Hamm | Lending |
| January 14, 2020 | 10:00 AM | 2 | BW: Compliance Management | David Dickinson | Compliance |
| January 15, 2020 | 1:30 PM | 2 | BW: Carl Pry TBD | Carl Pry | Compliance |
| January 15, 2020 | 10:00 AM | 2 | BW: When to Coach? When to Supervise? | Honey Shelton | Management/Employee Development |
| January 16, 2020 | 1:30 PM | 2 | BW: Opening Business Accounts | Deborah Crawford | Deposit Accounts |
| January 16, 2020 | 10:00 AM | 2 | BW: Sexual Harassment and Respectful Workplace | Bob Gregg | Human Resources |
| January 17, 2020 | 10:00 AM | 2 | BW: How to Avoid Safe Deposit Litigations | David McGuinn | Safe Deposit |
| January 21, 2020 | 10:00 AM | 2 | BW: CRA Nuts & Bolts | Susan Costonis | Lending |
| January 21, 2020 | 1:30 PM | 2 | BW: Troubled Debt Restructuring (TDRs) | Jeffery Johnson | Lending |
| January 22, 2020 | 1:30 PM | 2 | BW: IRA Update | Patrice Konarik | IRAs |
| January 22, 2020 | 10:00 AM | 2 | BW: Basics of Real Estate Loan Documentation | Robin Russell | Lending |
| January 23, 2020 | 1:30 PM | 2 | BW: Writing Teller Procedures and Training | Deborah Crawford | Deposit Accounts |
| January 23, 2020 | 10:00 AM | 1.5 | BW: Privacy of Consumer Financial Information | Michael Christians | Lending |
| January 24, 2020 | 10:00 AM | 2 | BW: Update! Nonresident Aliens: Interest Reporting, CIP and CDD | Deborah Crawford | Lending |
| January 27, 2020 | 1:30 PM | 2 | BW: SBS TBD | Chad Knutson | Risk Management/Legal |
| January 28, 2020 | 10:00 AM | 2 | BW: Subpoenas | Terri Thomas | Risk Management/Legal |
| January 28, 2020 | 1:30 PM | 1.5 | BW: Creating the Right Enterprise Risk Management (ERM) Program for YOUR Community Bank | Marci Malzahn | Risk Management/Legal |
| January 29, 2020 | 10:00 AM | 2 | BW: FTC Endorsement Guides | Jack Holzknecht | Lending |
| January 29, 2020 | 1:30 PM | 2 | BW: W-9 Deposit Account Set Up and Interest Reporting | Deborah Crawford | Deposit Accounts |
| January 30, 2020 | 1:30 PM | 2 | BW: Carl Pry TBD | Carl Pry | Compliance |
| January 30, 2020 | 10:00 AM | 2 | BW: Nailing Your Job of Head Teller | Janice Branch | Management/Employee Development |
| January 31, 2020 | 10:00 AM | 2 | BW: Health Savings Accounts | Patrice Konarik | IRAs |
| December 2, 2019 | 1:30 PM | 2 | Commercial Construction Lending | Richard Hamm |
| December 3, 2019 | 10:00 AM | 2 | Notary Public | Terri Thomas |
| December 3, 2019 | 1:30 PM | 2 | Loan Doc 101 Part 1 | Robin Russell |
| December 4, 2019 | 10:00 AM | 2 | Loan Doc 101 Part 2 | Robin Russell |
| December 4, 2019 | 1:30 PM | 2 | Information Security Programs for Banks | Chad Knutson |
| December 5, 2019 | 1:30 PM | 2 | Foreign Accounts | Deborah Crawford |
| December 5, 2019 | 10:00 AM | 2 | Overdrafts | Jerod Moyer |
| December 6, 2019 | 10:00 AM | 2 | Vin DiCara – TBD | Vin Dicara |
| December 9, 2019 | 1:30 PM | 2 | Outsourced Third Party (Vendor) Management | Susan Orr |
| December 10, 2019 | 1:30 PM | 2 | Residential Construction Lending | Jeffery Johnson |
| December 10, 2019 | 10:00 AM | 2 | Quarterly Compliance: Winter | Carl Pry |
| December 11, 2019 | 10:00 AM | 2 | Excel Explained: Introduction to Spreadsheets | David Ringstrom |
| December 11, 2019 | 1:30 PM | 1.5 | 10 Practices To Create and Present Engaging Training | Honey Shelton |
| December 12, 2019 | 1:30 PM | 2 | Deposit Year End Wrap Up | Deborah Crawford |
| December 12, 2019 | 10:00 AM | 2 | Top Fifty (50) “Most Important” | David McGuinn |
| December 13, 2019 | 10:00 AM | 2 | Using Principles of Critical Thinking | Phil Vassallo |
| December 16, 2019 | 1:30 PM | 2 | Basic Personal and Business Tax Return Analysis | David Osburn |
| December 17, 2019 | 1:30 PM | 2 | BSA Year End Round Up | Deborah Crawford |
| December 17, 2019 | 10:00 AM | 2 | Regulation E Errors & Disputes | David Dickinson |
| December 18, 2019 | 1:30 PM | 2 | Check Fraud | Deborah Crawford |
| December 18, 2019 | 10:00 AM | 2 | A Banker’s Responsibility under FCRA | Jack Holzknecht |
| December 19, 2019 | 10:00 AM | 1.5 | Marijuana Year End Round Up | Deborah Crawford |
| December 19, 2019 | 1:30 PM | 2 | Compliance Management System (CMS): What a Successful Program Looks Like | Carl Pry |
| December 20, 2019 | 10:00 AM | 1.5 | Fair Lending Laws and Regulations | Michael Christians |
| November 1, 2019 | 10:00 AM | 2 | Performance Appraisals that Work | Phil Vassallo |
| November 4, 2019 | 1:30 PM | 2 | Top 10 FCRA (Fair Credit Reporting Act) Issues | Susan Costonis |
| November 5, 2019 | 10:00 AM | 2 | Intro to Consumer Lending | David Osburn |
| November 5, 2019 | 1:30 PM | 1.5 | Mortgage Lending Hot Topics | Michael Christians |
| November 6, 2019 | 1:30 PM | 2 | Lending 101 | Anne Lolley |
| November 6, 2019 | 10:00 AM | 2 | Patch your People | Jeff Dice |
| November 7, 2019 | 10:00 AM | 2 | Officer Calling | Jeffery Johnson |
| November 7, 2019 | 1:30 PM | 2 | Treasury Management: A Powerful Tool to Increase Deposits and Fee Income | Marci Malzahn |
| November 8, 2019 | 10:00 AM | 2 | Nailing Your Job of Head Teller | Janice Branch |
| November 12, 2019 | 10:00 AM | 2 | Annual Compliance Training for Commercial Lenders | Susan Costonis |
| November 12, 2019 | 1:30 PM | 1.5 | What Banks are Doing to Streamline Accounting and Finance | Crowe |
| November 12, 2019 | 1:30 PM | 1.5 | Employment Compliance: Addressing The New Federal Overtime Exemption Regulations | Steven Greene |
| November 13, 2019 | 1:30 PM | 2 | CRE Lending: Cash Flow Analysis & Cap Rates | Richard Hamm |
| November 13, 2019 | 10:00 AM | 1 | For Bank Managers: 5 Keys to Coaching | Alex Cole |
| November 14, 2019 | 10:00 AM | 1.5 | Lending to Active Duty Servicemembers | Michael Christians |
| November 14, 2019 | 1:30 PM | 2 | 20 Legal Account Ownerships | Deborah Crawford |
| November 15, 2019 | 10:00 AM | 2 | BSA/AML & OFAC Compliance – Part II | Carl Pry |
| November 18, 2019 | 1:30 PM | 2 | A Lender’s Guide to Understanding and Assessing Commercial Real Estate Loan Leases | Robin Russell |
| November 19, 2019 | 1:30 PM | 2 | Marijuana Related Businesses – Opening Accounts | Deborah Crawford |
| November 19, 2019 | 10:00 AM | 2 | Powers of Attorney | Terri Thomas |
| November 20, 2019 | 10:00 AM | 2 | Top 15 Issues HMDA Issues | Jack Holzknecht |
| November 20, 2019 | 1:30 PM | 2 | IRS Information Reporting: Rules and Forms | Carl Pry |
| November 21, 2019 | 1:30 PM | 2 | Alert! FDIC Amends Deposit Insurance | Deborah Crawford |
| November 22, 2019 | 10:00 AM | 2 | Safe Deposit Marketing and Profitability | David McGuinn |
| November 25, 2019 | 1:30 PM | 2 | ACH Origination Risk Management | Kate Cole |
| November 25, 2019 | 1:30 PM | 2 | CECL | Jeffery Johnson |
| November 26, 2019 | 1:30 PM | 2 | Living Trusts | Terri Thomas |
| November 26, 2019 | 10:00 AM | 2 | TRID | Jerod Moyer |
| October 1, 2019 | 10:00 AM | 2 | IRAs: Distributions and Beneficiaries | Patrice Konarik |
| October 1, 2019 | 1:30 PM | 2 | Communicating with Executives | Phil Vassallo |
| October 2, 2019 | 10:00 AM | 2 | Excel: Filtering and Slicing Data | David Ringstrom |
| October 2, 2019 | 1:30 PM | 2 | Virtual Currency | Deborah Crawford |
| October 3, 2019 | 10:00 AM | 2 | Managing a Successful Call Center | Janice Branch |
| October 3, 2019 | 1:30 PM | 2 | 20 Tasks of the New Account Interview | Deborah Crawford |
| October 4, 2019 | 10:00 AM | 2 | Training Metrics for Leadership | Shivali Jaggi/SCG Consulting |
| October 7, 2019 | 1:30 PM | 2 | Loan Documentation for Ag Lenders | Robin Russell |
| October 8, 2019 | 10:00 AM | 2 | FFIEC Cyber Compliance Review | Jon Waldman |
| October 8, 2019 | 1:30 PM | 2 | Violence in Your Workplace | Carol Dodgen |
| October 9, 2019 | 1:30 PM | 2 | Reg E Five Best Practices | Susan Costonis |
| October 9, 2019 | 10:00 AM | 2 | Right of Rescission – Review & Update | Jack Holzknecht |
| October 10, 2019 | 10:00 AM | 1.5 | Rules of the Road at the Teller Window | Honey Shelton |
| October 10, 2019 | 1:30 PM | 2 | Understanding Regulation CC and the New Amendments | Deborah Crawford |
| October 11, 2019 | 10:00 AM | 2 | Leadership Readiness Training | Shivali Jaggi/SCG Consulting |
| October 15, 2019 | 10:00 AM | 2 | Opening Business Accounts | Suzie Jones |
| October 15, 2019 | 1:30 PM | 1.5 | What Banks are Doing to Streamline Operations | Crowe |
| October 17, 2019 | 10:00 AM | 2 | Loan Underwriting Mistakes | Linda Larger |
| October 17, 2019 | 1:30 PM | 2 | Annual BSA Training for the Frontline | Deborah Crawford |
| October 18, 2019 | 10:00 AM | 2 | Mortgage Servicing Compliance | Carl Pry |
| October 18, 2019 | 10:00 AM | 2 | Excel Explained: Utilizing Dashboards | David Ringstrom |
| October 21, 2019 | 1:30 PM | 2 | Credit Analysis Basics | David Osburn |
| October 22, 2019 | 10:00 AM | 2 | E-Sign for Lending | Susan Costonis |
| October 23, 2019 | 10:00 AM | 2 | BSA/AML & OFAC Compliance – Part I | Carl Pry |
| October 23, 2019 | 1:30 PM | 1.5 | Survival Strategies for the New Trainer | Honey Shelton |
| October 24, 2019 | 10:00 AM | 2 | Denials | David Dickinson |
| October 24, 2019 | 1:30 PM | 2 | Basic Bankruptcy for Bankers | Robin Russell |
| October 25, 2019 | 10:00 AM | 1.5 | E-Oscar & Metro 2 | Gina Lowdermilk |
| October 25, 2019 | 10:00 AM | 2 | Spotting Opportunities and Making Referrals | Janice Branch |
| October 28, 2019 | 1:30 PM | 2 | Commercial & Business Lending Basics for Support Personnel | Richard Hamm |
| October 29, 2019 | 10:00 AM | 2 | Poor Box Drilling Creates Lawsuits | David McGuinn |
| October 29, 2019 | 1:30 PM | 2 | Nonresident Aliens | Deborah Crawford |
| October 30, 2019 | 10:00 AM | 2 | 10 Check Legal Issues to Save You Thousands | Deborah Crawford |
| October 31, 2019 | 10:00 AM | 2 | IRAs: Auditing and Compliance | Patrice Konarik |
| October 31, 2019 | 1:30 PM | 1.5 | Loan Structuring Basics | Tom Carlin |
| September 3, 2019 | 10:00 AM | 1 | For RMs: Banker’s Top 10 for Sales Success | Alex Cole | |
| September 3, 2019 | 1:30 PM | 1.5 | CBD Oil | Deborah Crawford | |
| September 4, 2019 | 10:00 AM | 2 | Top 10 Most Common TRID Issues | Jack Holzknecht | |
| September 4, 2019 | 1:30 PM | 2 | InTREX vs FFEIC CAT | Jon Waldman | |
| September 5, 2019 | 1:30 PM | 2 | Writing Deposit Operations Procedures | Deborah Crawford | |
| September 5, 2019 | 10:00 AM | 2 | Federal Benefit Payments Garnishments | Terri Thomas | |
| September 6, 2019 | 10:00 AM | 2 | Seven Habits of Effective Credit Administration in Commercial Banks | Jeffery Johnson | |
| September 9, 2019 | 1:30 PM | 2 | Residential Construction Lending | Richard Hamm | |
| September 9, 2019 | 1:30 PM | 2 | Fair Lending | Carl Pry | |
| September 10, 2019 | 10:00 AM | 2 | Right of Setoff | Terri Thomas | |
| September 10, 2019 | 1:30 PM | 2 | Feedback and Coaching | Phil Vassallo | |
| September 12, 2019 | 1:30 PM | 2 | Alert! OFAC Changes | Deborah Crawford | |
| September 12, 2019 | 10:00 AM | 2 |
|
Terri Thomas | |
| September 13, 2019 | 10:00 AM | 2 | Loan Participations for Community Banks | Robin Russell | |
| September 16, 2019 | 1:30 PM | 2 | Understanding Real Estate Loan Documentation | Robin Russell | |
| September 17, 2019 | 10:00 AM | 2 | Advanced Financial Statement Analysis | David Osburn | |
| September 17, 2019 | 1:30 PM | 2 | Best-Ever Compliance Checklists for Commercial Loans | Anne Lolley | |
| September 18, 2019 | 10:00 AM | 2 | Thirty (30) Steps to Audit Your Safe Deposit Area | David McGuinn | |
| September 18, 2019 | 1:30 PM | 2 | Digital Forensics & Incident Response | Buzz Hillestad | |
| September 19, 2019 | 1:30 PM | 2 | Employment Records and How to Keep Them | Bob Gregg | |
| September 19, 2019 | 1:30 PM | 2 | W9, W8BEN, W8BENE Forms and Info | Deborah Crawford | |
| September 20, 2019 | 10:00 AM | 2 | Call Report for Banks – Recent Changes, Highlights, and Pitfalls | Ann Thomas | |
| September 23, 2019 | 1:30 PM | 2 | Legal Essentials for Lenders | Robin Russell | |
| September 24, 2019 | 1:30 PM | 2 | Lending to Churches and Other Religious Institutions | Jeffery Johnson | |
| September 25, 2019 | 10:00 AM | 1.5 | What Banks are Doing to Streamline Small Business Lending | Crowe | |
| September 25, 2019 | 1:30 PM | 2 | IRAs: Rollovers vs. Transfers | Patrice Konarik | |
| September 25, 2019 | 1:30 PM | 2 | TRID: All About Construction Loans | Jerod Moyer | |
| September 26, 2019 | 10:00 AM | 2 | Quarterly Compliance: Fall | Carl Pry | |
| September 26, 2019 | 1:30 PM | 2 | Vital Checks and Deposit Issues | Deborah Crawford | |
| September 26, 2019 | 10:00 AM | 2 | Using Business Tax Returns to Analyze Lending Requests | Vin Dicara | |
| September 27, 2019 | 10:00 AM | 2 | Call Reports: RC-C Loan Coding and Related RC-R Reporting | Ann Thomas | |
| September 30, 2019 | 1:30 PM | 2 | FFIEC Guidance on Employee’s Use of Social Media | Susan Orr |
| August 1, 2019 | 10:00 AM | 2 | Accounts Receivable and Inventory Financing | Jeffery Johnson |
| August 1, 2019 | 1:30 PM | 2 | Intermediate Pivot Tables | David Ringstrom |
| August 2, 2019 | 10:00 AM | 2 | Unclaimed Property Compliance for Financial Institutions | Maggie Young |
| August 5, 2019 | 1:30 PM | 1.5 | Assessing Your Bank’s Call Center to Take it to the Next Level | Brian Walker |
| August 6, 2019 | 10:00 AM | 1.5 | Director Compensation and Compensation Committee Best Practices | Mike Blanchard |
| August 6, 2019 | 1:30 PM | 2 | Excel Explained: Working with Budget Spreadsheets | David Ringstrom |
| August 7, 2019 | 1:30 PM | 2 | Dos and Don’ts on trusts | Deborah Crawford |
| August 7, 2019 | 10:00 AM | 2 | Creating Effective Anti-Harassment Policies and Process | Bob Gregg |
| August 8, 2019 | 10:00 AM | 1.5 | TILA/RESPA Mortgage Servicing Rules | Michael Christians |
| August 8, 2019 | 1:30 PM | 2 | Deposit Compliance Issues | Deborah Crawford |
| August 9, 2019 | 10:00 AM | 2 | ACH Exception Processing | Kate Cole |
| August 12, 2019 | 1:30 PM | 2 | Strategic Loan Pricing | Richard Hamm |
| August 13, 2019 | 1:30 PM | 2 | Dos and Donts on POAs | Deborah Crawford |
| August 13, 2019 | 10:00 AM | 2 | Call Report – Lending Schedules for Banks | Ann Thomas |
| August 14, 2019 | 10:00 AM | 2 | Providing Accurate and Timely Adverse Action Notices | Jack Holzknecht |
| August 15, 2019 | 1:30 PM | 1.5 | Vendor Management – How Model Risk Fits In | Marci Malzahn |
| August 15, 2019 | 10:00 AM | 2 | Compliance Management | David Dickinson |
| August 16, 2019 | 10:00 AM | 1.5 | Headache Remedies for Supervisors | Honey Shelton |
| August 19, 2019 | 1:30 PM | 2 | Marketing & Advertising Compliance | Carl Pry |
| August 19, 2019 | 1:30 PM | 2 | How to Analyze the Purchase of an Existing Business | Vin Dicara |
| August 20, 2019 | 10:00 AM | 1.5 | Strategic Directions for Banking Commercial, Small Business and Consumer Customers | Crowe |
| August 20, 2019 | 1:30 PM | 2 | Endorsements | Deborah Crawford |
| August 21, 2019 | 10:00 AM | 2 | ACH Audit & Risk Assessment | Kate Cole |
| August 21, 2019 | 1:30 PM | 2 | SSAE18, SOC 1, SOC 2 – What do I need? | Jon Waldman |
| August 22, 2019 | 10:00 AM | 1 | Driving Results with Your Bank’s Data | David Carlson |
| August 22, 2019 | 1:30 PM | 2 | Lending for Non-Lenders | Tom Carlin |
| August 23, 2019 | 10:00 AM | 1.5 | Accounting Basics | Tom Carlin |
| August 26, 2019 | 1:30 PM | 2 | Regulation CC | Deborah Crawford |
| August 27, 2019 | 10:00 AM | 2 | Key Ratio Analysis | David Osburn |
| August 27, 2019 | 1:30 PM | 2 | Writing Effective Email | Phil Vassallo |
| August 28, 2019 | 10:00 AM | 2 | IRA: The Basics Simplified | Patrice Konarik |
| August 28, 2019 | 1:30 PM | 2 | Compliance Rules for Commercial Loans Secured by Real Estate | Susan Costonis |
| August 29, 2019 | 10:00 AM | 2 | Customer Dies | Terri Thomas |
| August 29, 2019 | 1:30 PM | 2 | Dealing With Appraisals | Carl Pry |
CFT
