Whether you are working with fresh faces or seasoned pros, there are usually gaps between where salespeople are in their development and where they should be. That’s why it’s a good idea to assess skill levels from time to time, establish a baseline, and always have an action plan for improvement. The results are beneficial to the bottom line—for both the individual and the organization.
Learning Outcomes:
• Understand the product implementation process
• Learn how and why it’s important to develop relationships with existing clients
• Know how to create a plan to build client loyalty
• Discover effective strategies for building and maximizing client relationships
